How do I correct an "undetermined error" when trying to reload Photoshop CS4 remotely on a Mac Air?

Hi dsalacain,
Are you trying to run the setup from network location. If yes please copy the installation file to the desktop of the Mac and try installing again.
Regards,
Romit Sinha

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U44M1P7 error when trying to update Photoshop

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Computer
Third gen i7, 8GB RAM, Windows 8, 2GB NVIDIA 650M

Try this manual download link, it worked for me.
http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5595&fileID= 5604
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Welcome to the forum, Ted,
Here's an older "Shared Technologies" thread: http://forums.adobe.com/message/3155897#3155897
But, I am not sure that we were ever able to help the OP, and they never reported back with the responses from Adobe. Still, might be a tip that is useful.
Good luck,
Hunt
[Edit] I mis-spoke. The OP and another user with the same error WERE helped. What I saw initially was yet another poster, who was going to contact Adobe, but never came back to the thread. In the case of the OP and another users, the issue was caused by having Adobe Bridge, included with other Adobe programs, like Photoshop and Premiere Pro, running. When they killed that, the installation went well.
Message was edited by: Bill Hunt

Receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

receiving an error while trying to installed Photoshop CS4 . error code 6. using windows 7

There isn't much here which is actionable. Please review your installation logs by following the steps listed at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

On Windows Platform, encounters error when trying to open an Indesign document created from MAC

Hi all,
On Windows Platform, encounters error when trying to open an Indesign document in INDD format created from Mac. Error received "Either the file does not exist, you do not have permission, or the file may be in use by other application". I am currently using Adobe Indesign CC 9.2 Trial version.
Kindly advise how can i open this document on windows platform and allows me to edit the document.
Thanks!
With Rgds,
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Normally there is no problem to open any INDD opening on Windows, when created on the Mac.
But Mac user are often not aware on the naming limitations. A file name must not contain /, \, |, :
It should not contain any extended character, it is not a primary problem but will be, if something links to that file, so avoid also: ÄÖÜäöüß+&
You can use all other non A-Z a-z, 0-9 and - and _
I personally would also recommend to avoid spaces.
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Hi - keep getting a DW040 error when trying to update photoshop

Hi
I keep getting a DW040 error when trying to update photoshop

CitusPhotography can you please paste the portion of the log file which contains the error? Also which operating system are you using?

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MacPro 1,1 Quadcore 3 GHz (2006 "Woodcrest")
32 GB RAM
ATI Radeon HD 5770
OS X 10.7.5 Lion
I have encountered the following behavior when trying to format a new drive with disk utility. This description has also been send via the Mac Pro feedback as a bug report to Apple.
On searching the web and forums with this particular error message and behaviour I could not find any usful results. So maybe the following description may be helpful for some users.
Best regards.
1. Drive Bay 1 contains the original 250 GB Startupdisk. It works without errors.
2. Drive Bays 3 and 4 contain each a WD Caviar Black 2 TB SATA 3 HDD. They work without errors.
3. I have purchased a third WD Caviar Black 2 TB HDD.
4. In Drive Bay 2 there has been a Seagate 750 GB HDD, which worked in conjunction with all the other drives without error.
5. I exchanged the Seagate HDD in Drive Bay 2 with the new WD Caviar Black 2 TB HDD.
6. On starting the system, it will report to initialize the new drive.
7. On trying to initialize the new drive with disk utility it reports the error [translated from German] "Erasing of the volume has failed. The device could not be opened."
8. I thought that the drive is faulty. Thus I created an RMA-Case at WD. They exchanged the drive without problems.
9. On getting the exchanged WD Caviar Black 2 TB drive I put it in Drive Bay 2 as before.
10. On trying to erase and format the exchange drive I got the same error message "Drive could not be opened."
10.1 On selecting the physical drive in the devices list, disk utility reports all information in the bottom area of its window as usual, e. g. hard disk description, connection bus, type and place, capacity, write status, SMART-status, partition scheme.
10.1 On leaving that drive selected in the devices list and clicking the info-button, disk utility will also report additional information as usual, e. g. Name, Type, partition scheme, media-identification, media name, media type, device tree, … , number of relocated sectors, etc.. All this information appears to be valid, as can be compared to the other devices information inside the other Drive Bays. Also the disk numbering scheme appears to be standard - 4 HDDs give the numbering disk0, disk1, disk2, disk3.
10.2 From that information I conclude that the SATA-bus and connectors electrically work properly, the drive has spun up and can be accessed by the system normally.
11. I powered down the computer, took out the HDDs from Drive Bays 3 and 4 and put the caddy with the new exchange drive in Drive Bay 4 [Maybe, I could have also just left it alone in Drive Bay 2, or 3].
12. After powering on the system, disk utility will quick format the exchange drive without any error message. Also, when erasing again by selecting the option to write zeros to the drive, disk utility will finish without error.
13. After disk utility finished formatting, I put back the original drives into Drive Bay 3 and 4 and put the now newly formatted drive back into Drive Bay 2.
14. After switching on the computer the system start and login proceeds without any error message. All drives appear as expected on the desktop.

If anyone is reading this still looking for what caused the issue and how to fix it here is what I discovered.
The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem.

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Try re-generating the media database by renaming MediaDatabase.db3
See this link for further information:
http://helpx.adobe.com/photoshop-elements/kb/microsoft-c-runtime-error-launcing.html

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Hi dmooresatx,
I am not aware of the limitations of the file sizes that are allowed for a successful sync operation. If you are using a purchased version of Dreamweaver CC, send me your Adobe ID along with your contact details (phone, email number). Click on my picture and use the message option. If you are using a team license, get these details from your administrator.
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Delete the media_db.db in your Adobe caps folder.
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PRE_help
For Premiere Elements user, I would make note that the presets for burn to disc cannot be customized by the user within the program.
a. The second thread that you pointed rkclarke36 to does talk about resolving this issue by changing the burn to disc frame rate from
24 fps to 30 fps. But, that was for Premiere Pro, not Premiere Elements. In Premiere Pro, can the user really customize an Adobe burn to disc
preset?
For Premiere Elements
If the burn to is to DVD disc for DVD-VIDEO, the user is
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H.264 1440 x 1080i PAL Dolby
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H.264 1920 x 1080i NTSC Dolby
H.264 1920 x 1080i PAL Dolby
H.264 1920 x 1080p NTSC Dolby
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ATR

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Thank you.
Steve

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thanks and regards

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

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In the course of your troubleshooting to date, have you worked through the following document?
[iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3|http://support.apple.com/kb/TS3258]

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Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
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How do I correct an "undetermined error" when trying to reload Photoshop CS4 remotely on a Mac Air?

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