How do I correct mistake in an email address which will prevent verification?

I made amistake in the email address that will prevent verification.  I tried to correct it and there was no way.  Then I tried doing everything again but it was impossible to start from scratch since the system kept using the wrong address and there was no place I could write a new correct.  Chat did answer my question.

If you make a mistake with your email address when signing up for a free EchoSign account, then you need to create a new account using your right address. Though I don't think that is what you were trying to do?

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