How do I correct the "Wireless Radio is not working" problem on my Photosmart C410 Printer?

HP Photosmart Prem C410a All-in-One
Windows 7 64-bit
Wireless Radio is not working
Trying to change from USB to wireless setup
purchased at Staples on 8/19/2010 - means warrenty has expired

With the printer ON, unplug power from the back of the printer for 30 seconds.  Does that reset the radio?
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Similar Messages

  • The wireless radio is not functionin​g

    The wireless radio is not functioning on my HP Photosmart C309a (Vista 32-bit) - Contact HP support on Wireless Network Test Report
    This question was solved.
    View Solution.

    The UK number should be 0844 369 0369.
    If my answer was helpful, please click the "Kudos" star.
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    Note: Although I am an HP employee, I am speaking for myself and not for HP

  • My hp c4795 cannot set up wirelessly. it says the wireless radio is not functioning. how do i fix

    my HP C4795 wireless printer
    using widows 7
    the wireless radio is not functioning. contact HP customer support
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    Hi,
    As it said, you can click the "Contact HP" above or use the following link:
      http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
    Good luck.
    BH
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  • The Wireless Radio Is Not Functioning.

    when I tried to setup my C309a printer wirelessly, I received a messaje that says:  The Wireless Radio Is Not Functioning.  contact HP Support.  How Can I Fix this Problem?

    Try resetting the printer.  Turn it off, hold the # and 6 keys while and a bit after turning it back on.
    If the radio is still showing Not Functioning, then it is indeed bad.  You can connect your printer to your router with an Ethernet cable for the same exact network functionality.  Otherwise, its time for a new printer.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • The wireless radio is not functioning on the Photosmart Premium c309a all in one printer

    The wireless radio is not functioning on my Photosmart Premium C309A

    Please contact HP support, not to buy a new part, but to report your problem and ask what they can do for you.  This is how to contact HP support: www.hp.com/go/totalcare (click on Printers & Monitors, there is a phone number on the resulting page).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • My wireless network test report indicates "The wireless radio is not functioning. Contact HP support

    HP Photosmart Premium All-in-One, Model # C309a...Windows 7, 32-bit.  A Wireless Network Test Report tell me "The wireless radio is not functioning.  Contact HP Support***
    ***-Critical: action required
    Naturally my printer is out of warranty.  Has anyone had experience with this problem.  If so, how did you resolve it?

    Is the error message from a diagnostic running on the computer or from the front panel of the c309a?  The page here may help.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Another network issue... C4780 - The wireless radio is not functioning. Contact HP support.

    Hi,
    I've trawled the forum for an answer to this and searched Google until I'm ready to drop the printer from a height.
    A long time ago my printer "lost" its ability to carry out any functions wirelessly, which is a shame because it was the wireless capability that sold it to me, over similar models at the time.  I coped with it, doing things the old fashioned way, more because I wanted to avoid spending an entire day messing around with it ...until today!  Well, I've started so I'll finish (hopefully) as having wireless printing back would improve my workflow.
    The error I'm struggling with is this one, when I attempt to configure printer for wireless:
    The wireless radio is not functioning. Contact HP support.
    I know others have had this issue, as my forum searches show and that for some people a solution was to reset the printer by holding in certain numbers on the keypad.  However, that thread does not explain how to reset the printer if it has no keypad, i.e. mine, the C4780.
    Anyone know how to do this?  Better still, is there a fix out there for what seems to be a common and recurring issue for HP products right across the board?
    Thanks in advance!

    I just sent you a private message. If you are not sure how to check your forum messages, this post has instructions.
    RnRMusicMan
    I work on behalf of HP
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  • Photosmart c309a- 'The wireless radio is not functioning, contact HP support'

    My Photosmart c309a wont connect wirelessly. Upon running the wireless network test, the report states, and I quote "The wireless radio is not functioning. Contact HP support". The report then states the following:
    Wireless on                    PASS
    Wireless working         FAIL
    and everything following that stated as 'not run'.
    Ive searched for other threads on the subject, and the only sloutions I can find are unplug the printer and plug it back in to reset it (made no difference), and try the HP print and san doctor (link was dead, found it manually and didnt work as it cant connect to or even see the printer on the network).
    So the question is, is this a hardware fault, and if so what can be done about it?

    Hello,
    Yes, it is an hardware issue and indicates that the Wireless card is not functional.
    Please call HP Tech Support for further assistance.
    If you are in US , the toll free # is 1-800-474-6836 .
    If you are not in US , then log on to www.hp.com , at bottom-left corner there is a world map icon, click on it and then select the region you belong to, which would then provide support options for you for that region.
    Regards,
    Jabzi
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    Regards,
    Jabzi
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    Although I am an HP employee, I am speaking for myself and not for HP.

  • "The Wireless Radio Is Not Functionin​g" - LaserJet 200 M251nw

    I have had this LaserJet printer for a couple of weeks now and recently it started giving me a number of different errors. It was displaying the 79 Error  and i was attempting to figure out why it won't connect to any network when it started hanging up entirely when trying to find networks. i printed out the test report and it says that "The wireless radio is not functioning. Contact HP support."Is this something that can be fixed easily?

    Please reset the printer back to factory defaults.
    1. From the Home screen on the product control panel, touch the Setup button.
    2. Scroll to and touch the Service menu.
    3. Scroll to and touch the Restore Defaults button, and then touch the OK button.
    The product automatically restarts.
    Now check again to see if the wireless radio is non functional.   If yes then I suspect the wireless radio has failed.  However there is a possible fix, go here:
    Connect wireless printer anywhere, convert from wired, bypass failed radio, add WPA2 security.
    http://h30434.www3.hp.com/t5/Printer-Networking-an​d-Wireless/Connect-your-wireless-printer-when-away​...
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    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • On a wireless network test report, I get "The wireless radio is not functioning."

    The printer is a Photosmart C309a all-in-one.  I've used this printer for some time and did so wirelessly earlier today.  Upon ordering a print job the printer failed to produce results.  I ran a Network Configuration Page where it showed the printer to be offline with no Active Connection Type.  I then ran a Wireless Network Test report and received the message: "The wireless radio is not functioning.  Contact HP Support."  IS THERE A FIX FOR THIS?
    I reinstalled the printer software on my computer configuring it with a USB connection, in order to be able to use the printer.  I was able to use it with the USB connection but would most definitely prefer a wireless connection.  I also turned off the printer, router and computer and turned them on in the order outlined in the user's manual, but to no avail.  This, of course, I did before reinstalling the software for a USB connection.    

    Hi,
    I afraid the error indicate an an hardware failure..
    You may try using a wired ethernet cable as a workaround, the printer will need to be services in order to repair its wireless card.
    You may find the details to contact HP support by selecting your region and following Technical Support after you buy:
    http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • Error message: The wireless radio is not functioning.

    I spent 2 hrs on HP support chat last night, trying to get an answer to whether this is a fixable problem, and finally was disconnected from chat.
    The printer is a Photosmart 7460 and it recognizes the network and I could get to its IP addres online. But it printed out its own error message saying that the radio "failed."
    Can anyone tell me if this is something I can fix or if I just need to trash the machine and start over?
    thanks in advance for your help!
    Elizabeth

    I have a C309a that all of a sudden stopped communicating
    The wireless radio is not functioning. Contact HP support
    Wireless on  PASS
    Wireless working  FAIL
    USB communication works
    Is there a reset or is the wireless trashed?

  • I have an HP Photosmart C7250 All-in-one - Test Report - The wireless radio is not functioning

    I have an HP Photosmart C7250 All-in-one and the wireless feature does not work.  When I try to go through the Wireless Setup WIzard, the Test Report indicates the following - "The wireless radio is not functioning.  Contact HP Support".  Can you help me?

    Let's reset the printer.  Turn it off, hold the # and 6 keys while turning it back on.  Go to Setup > Network > Wireless Network Test afterward to see if it worked.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have an hp photosmart c7250 all-in-one the wireless radio is not functioning

    I have an HP Photosmart C7250 All-in-one and the wireless feature does not work.  When I try to go through the Wireless Setup WIzard, the Test Report indicates the following - "The wireless radio is not functioning.  Contact HP Support".  Can you help me?
    This question was solved.
    View Solution.

    Let's reset the printer.  Turn it off, hold the # and 6 keys while turning it back on.  Go to Setup > Network > Wireless Network Test afterward to see if it worked.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Hp photosmart c309a all in one series printer indicates the wireless radio is not functioning.

    The printer has had difficulty finding the wireless router.
    I had a problem with the print coming out on an angle.
    I cleaned the rollers with a dry rag now the wireless radio is not functioning at all.

    Try resetting the printer.  Turn it off.  Hold the # and 9 keys while turning it back on.
    If this does not work, call HP support: www.hp.com/go/totalcare (click on Printers & Monitors, use the phone number on the resulting page).
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • I have a Linksys WRV200 wireless router and the wireless signal is not working properly so I cannot connect to the internet wirelessly. the wireless light has a fast green blinking light. how can I fix the router?

    I have a Linksys WRV200 wireless router and the wireless signal is not working properly so I am unable to connect to the internet wirelessly.  The wireless light is blinking green very quickly and I connect and disconnect from the network constantly.  How do I get the router to work properly

    Hello James,
    The flashing WLAN light means activity (data getting transferred). Try disconnecting all your devices and check whether the light is still flashing or disconnect the router from internet and do the check.
    Do you have your SSID as linksys or the default one? If your neighbor has the same SSID, then traffic could result from your neighbor's one. Try changing your SSID and password. Make your security WPA/WPA2.
    Hope this helps,
    Thanks
    Vijay

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