How do I correctly import .mov files?

I have HD .mov files that were shot on a Canon XA10. I am using a Mac Pro for editing. The files are quite large (12.17 GB) and long (1 hour 45 minutes). When I bring the files into the source editor, the first second or two plays and then the video stops. I can scrub along the timeline and can hear audio but if I stop to play, I hear and see nothing.

They were opened from the camera in Quicktime and then exported to .mov format.
Proper way to import footage
AVCHD footage comes in a complex file structure that contains much more information than is typically found in video clips. 
You can work on footage while it's on the storage card. But if there is any difficulty, the first thing to do is to copy the footage onto a hard disk. Be sure to copy the entire file structure of the card instead of just the clips.
Always use the Media Browser in Adobe Premiere Pro, or use Prelude, to import the footage.
Audio and Video glitches | AVCHD footage

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