How do I create a non-apple ID account for a new adminstrator for a Podcast Site Manager

http://myinfo.apple.com is inoperable.  I need to create a new account for an Administrator for our Podcast Site Manager account.  We have one that no one can access.  Can someone assist or point me in the direction of someone at APPLE that can?  I called their helpdesk and THEY couldn't even help.
Concerned...

I'm afraid I don't know anything about this: it doesn't appear to be relevant to ordinary podcasts. Is this an iTunes-U matter? - perhaps that forum would help.
https://discussions.apple.com/community/itunes_u/managing_itunes_u_sites

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