How do I create a PDF from ID, so that when the PDF is opened in Reader, the text is editable?

Three different members of Adobe Support have unfortunately been unable to resolve this problem so I am pinning all of my hopes on my fellow users! Please Help!
I have been sent a PDF by my client (created via their previous agency) which when opened in Reader (not Acrobat) enables me to edit the existing text (in the existing fonts, granted only Helvetica) and re-save it as a hi-res PDF.
I have tried virtually everything to get this to work without success, I can create 'editable fields' but this deletes the existing text and inserts a blank box over the top which I can type into with the default 'Times'.
What will ultimately happen is that I will design the documents in English and then they will be uploaded to an ftp for download at various offices around the world. Therefore they need to translate what we have written but retain the same document design.
I know this is possible because I have the PDF in front of me, I also know that PDFs in essence weren't designed to be editable but apparently it is now achievable and very useful if I can get the blasted thing to work
Very many thanks, your opinions will be most appreciated!
Regards
Adamskidog

Well, everything in those PDFs were form fields. You can make form fields in Acrobat - and then you can right-click on 'em and change their appearance, whether or not they'll accept rich text input, whether or not they'll scroll, and so on. It could also be done in LiveCycle Designer, for what it's worth. I wrote a now-obsolete post about this in response to yours before Mike showed up with this video.
Probably most of your work on your designs in InDesign would need to be trashed; you'd need to rebuild the whole thing in Acrobat or LiveCycle. I have to say that, unless your targeted documents are extremely simple, that this is one of the worst document translation workflows I've ever seen in the last fifteen years. It might work - I'm trying to keep an open mind, here - but if you have any non-Latin-script languages in your target list, or if print reproduction is what you're after, or if you're expecting tracking revisions to the translations to be anything but a nightmare, I would suggest that you test this method inside and out before progressing any further.

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