How do I create folders on my email account?

When I open my email account on the Internet it shows all my emails in their respected folders that I created and organized. Unfortunately, when I try to open my account on the desktop email app they provide for us (the postage stamp with the bird) it does not show any of my folders and just has all my emails under ?not junk" and "junk"..... HOW CAN I CREATE FOLDERS (or organize my emails)?!

Hi tigergirlie,
First off, how is your email configured in Mail? It sounds like POP (if you just have one folder) versus IMAP. Is that correct? Are you familiar with how to determine that information? Secondly, who is your email provider? Do you know if they offer IMAP access?
POP will download only the content of your Inbox to your Mail application, you'd then be required to create local folders and manage your email (organize it). IMAP, if you like to work with folders would be the preferred solution here. This way the folders that you see on the web will "sync" with the folders in your Mail application.
Not all free email providers offer IMAP, GMail is the only one to my knowledge, at least of the popular ones. Most ISP emails or work/corporate email providers offer IMAP but you'd need to get the appropriate server settings.

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