How do I deactivate a product from a stolen computer?

How do I deactivate a product from a stolen computer?

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  • How can I deactivate a product from a computer that is dead?

    Hello,
    I am trying to install my Design Suite Premium onto a new computer.  The only problem is that the 2 computers I installed it on are dead.  I cannot even turn them on - one is a hard drive problem, the other was a 12 year old computer that will not turn on. Can you please help?  Thanks,

    You need to contact Adobe Support thru chat and ask them to reset your activations.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • How do I deactivate a product on a crashed computer so I can use it on my new computer?

    I had a laptop crash and was unable to deactivate my Adobe CS3 / Contribute CS3. I loaded Contribute CS3 on my new laptop and it says I have maxed out on activations. I have a single license and I have one computer. How do I get the Contribute CS3 deactivated on my dead computer and activated on my new computer?

    you have to contact adobe support to have them reset your activation number: www.adobe.com/support/chat/ivrchat.html
    just copy what your wrote in your first message and paste that into the chat box and you should be helped pretty quickly.  i had a similar issue and was very happy with the chat support.

  • How do I deactivate a license from a computer that crashed and can no longer be accessed?

    How do I deactivate a license from a computer that crashed and can no longer be accessed? I cannot use the software on my new computer because of too many users.

    Will you please provide a specific telephone number or chat link? I seem to be in a loop, that gets me back to the same place:
    I click on your above link ...
    Then Deactivation and sign-out problems
    Then Error "Activation limit reached" or "Sign in failed" | Adobe products
    Then Can't access your previous computer?
    Then "Don't have access to the previous computer on which you installed the application?Contact us. Be sure to have any purchase-related information ready."
    "Contact Us" takes me back to "Need help?", which eventually directs me to this forum in the first place.
    Thanks you.

  • Hi!  I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.

    Hi!  I just purchased a new computer and would like to transfer my Adobe5.5 Design Standard products from my old computer to the new one, but am unsure how.  When I called Tech Support, they suggested forum because this is such an old product.  Is it best if I just purchase the new product?  Do I have to do anything else?
    Thanks for ANY help!

    as long as you have your serial number, you can install on your new computer.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 |12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
    window using the Lightroom 3 link to see those 'Important Instructions'.

  • How can I deactivate a product on a computer that's been stolen?

    How can I deactivate a product on a computer that's been stolen?

    Yes, it will but you can still install it on 2 machines. In case you face any issues, you can contact adobe support anytime.
    As per adobe policy, we cannot issue a new serial number for such issues.

  • How do I deactivate a machine from the creative cloud?

    how do I deactivate a machine from the creative cloud? I have 2 machines and want to deactivate one. Thank you

    Hi Peter,
    To deactivate Creative Cloud on any machine, simply sign out of the Creative Cloud desktop application.
    You may refer to the help document below to the steps:
    Sign in, Sign out | Creative Cloud desktop app
    Regards,
    Sheena

  • How can I deactivate a device from Sync, which is not available already?

    How can I deactivate a device from Sync, which is not available already? It would be good to have a list of my synced devices.

    '''To deactivate synced devices:'''
    1. Open the Sync options window.
    2. Click on Deactivate This Device. A prompt will appear.
    3. Click Reset All Information to confirm. Your device's data will no longer be synced with the server's Sync data and you'll be logged out of your Sync account.
    For more Information on Adding, renaming and deactivating your devices
    please follow the link [https://support.mozilla.org/en-US/kb/how-do-i-manage-my-firefox-sync-account?esab=a&s=sync+devices&r=0&as=s#w_adding-renaming-and-deactivating-your-devices Managing Sync Devices]

  • My computer crashed; how can i activate my product on my new computer

    My computer crashed; how can i activate my product on my new computer
    thnx

    wim laporte
    What version of Premiere Elements do you have and on what computer operating system was it running on and will it be running on?
    On how many computers do you already have this same purchased activated serial number? Assuming just the computer that crashed?
    If just that one crashed computer, then just install the program from your installation files or installation disc.
    But, make sure your installation files or installation disc for the crashed computer will be supported by the new computer.
    If you already have the same purchased activated serial number on two computers (crashed and another one), then you will need to deactivate
    this purchased activated serial number for the other non crashed computer before trying to install on the new computer.
    We can give you more details on Deactivation once we know the program version.
    Adobe allows the purchased activated serial number on no more than 2 of your computers. And you cannot use them at the same time.
    Please review. If any questions or need clarification, please ask.
    Thank you.
    ATR
    Add On...If more sorting out is required, then Adobe will need to do it since it is the only one to take care of activation issues. We are not Adobe.
    Rather user to user forum.

  • How do I transfer Lightroom 4 from the old computer to the new computer?

    I recently bought a new desktop computer with Windows 7.  How do I transfer Lightroom 4 from the old computer to the new computer?

    You simply install it like the first time. You only need to run Help --> Deactivate on teh old system to free up the activation.
    Mylenium

  • How do I move large files from a Windows computer to my MacBook Pro? There are a lot of photos (tiffs

    How do I move large files from a Windows computer to my MacBook Pro? There are a lot of photos (tiffs, jpgs, some photoshopped files), iTunes library, word docs. Is there a particular type of external hard drive that can be used or am I limited to copying stuff onto z-drive and moving that way?

    If both computers are on the same network, you can share the files from the Windows host using SMB and mount the share on the Mac. Otherwise, the Mac should be able to read (not necessarily write) any storage device formatted in Windows.

  • How do i move itune songs from an old computer to a new one?

    How do I move itune songs from and old computer no longer used to a new one?

    http://support.apple.com/kb/HT3819
    or
    http://support.apple.com/kb/HT1751

  • HT1386 how do you change the sync from an old computer to a new computer.

    I am replacing an old computer. I need to transfer the sync of my i phone to the new computer.  wheni connect the phone to the new computer  it telss me it would have to reset it. I would rather not start over with the phone. How can I transfer the information from the old computer to the new and maintain the phone as is?

    Read here.
    http://ipod.about.com/od/howtos/a/transfer_itunes.htm

  • How do I change my library from an old computer to a new one?

    How do I put my library from my old computer onto my new computer?

    Have a look at the support document.

  • ?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?

    ?I have Adobe Photoshop elements 12, my computer crashed and I purchased a notebook with no DVD drive, how do I install my product on my new computer?

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