How do I deactivate a second copy of Photoshop from a dead computer?

How do I deactivate Photoshop CS5 in a defunct computer? My Sony Viao desktop  (XP) died without hope of resuscitation. My second copy is in a small laptop that I use continually for tethering while photo shooting. I now have a brand new ASUS, but can't put Photoshop CS5 in it without deactivating  the Viao  copy of Photoshop CS5. How can I do this? I use Photoshop CS5 all the time and really need it.

You will need to contact Activation Support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
Click the Contact Us link at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh

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