How do i deactivate international call barring please?!?!

hI, i am currently in italy and my EE plan states that i get free international calls and texts, but when i try to call or text a voicemail says that call barring needs to be deactivated - how do I do this?!? Really need to be able to call and text while I am here! (My internet data is working fine though). Someone help please! Gill

Hi ,
I can understand you need to get this sorted as quick as possible.
I am going to send you a private message, this will give you a link to the chat team they will be open at 9am to 8pm today for you.
Have a great time.

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Switch off outbound international call barring, don't know the password

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For a password and I have no idea what it would be. Can't even call 150 as it is taken as an international call. Please help. Thanks

Hi ,
This cannot be changed in the phone settings.
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Outgoing International calls barred

I've had this issue ever since I joined EE (almost a year ago) but as I've not been abroad much I've not managed to fix it yet - In my account settings (on this site) both 'Roaming Abroad' and 'Call Anywhere in the World' are enabled (on both the usage and the group usage screens). On my phone however (Sony Xperia Z3 Compact), if I go into call barring settings, 'Outgoing International Roaming' is Barred - If I try to disable this it asks me to 'Enter Password' - what it is looking for is a 4 digit pin which I do not have - I've spoken to EE tech support in the past and was told they had enabled roaming settings on my account but this has not fixed it. How can I get this pin/change this setting? It is definitely not a hardware issue/phone setting, as per mutiple users on this forum:tried turning it off but it asks for a password - have rung ee and they have never heard of the problem - i told them loads of people have had same problem and that they have all posted it on this forum but they still couldnt sort the problem. Spent ages on the phone to them and been told to phone back tomorrow so they can try and get through to level 2 tech support. http://community.ee.co.uk/t5/Android-Forum/international-call-barring/m-p/211057http://community.ee.co.uk/t5/Android-Forum/International-Calls-Barred/m-p/139001 The fix generally appears to be :My final call was to EE and the tech support passed me to higher level (4?) tech who made a change on the network side hich had international calls barred even though roaming and everything else was set up on the contract side. Resart and International Call Carring was disabled without having to enter the password.

Hi ,
I can understand this is very frustrating and it does seem like you have tried everything.
I am going to send you a link to the chat team via a private message, they have sorted this for another customer today.
It's worth a shot to get this sorted.

International Calls Barred

I am on holiday and have had the Samsung S5 for a few weeks without any problems. I upgarded to the new EE tarrif with roaming minutes and texts as I travel a lot with work. Having arrived on holiday I find I cannot make calls to uk numbers nor to 150 and am redirected to 1407 which is in Spanish only - wonderful idea EE. After dumping 15euros into a public phone I am told to check the setting for Call Barring - Voice Call - International calls to find it is enabled and EE cannot tell me th password but assured me we haved moved forward on the problem (without solving it) - andother great service EE. Can anyone who has experinved this help with the code to disable it please? It is the same on my wife´s handeset where it is enabled too. Thanks in Advance

Sorted! Called EE again and spoke to Eileen who was very cheerful and determined to help me. After she had a couple of conversations with level 2 all she had to do was reset the sim. She called me back after this had been done, about 30 mins, I powered off then on and the tick simply disappeared. So persistence is required, actually seems to be a simple fix if you talk to the right person. Seems to me that some training, or at least a memo, is required for the whole customer service team. Of course, this odd anamoly should not even be there, but you don't know about it until it is too late, but all EE customer services team should be aware and know what to do. Good luck!

Can't receive International call which is on saved...

I hope someone can help me with this problem.....
I have a BT phone that has automatic barring of certain types of calls (withheld numbers, etc).
However, I do not have International calls barred as my brother lives in France and I did not want him to run the risk of being barred.
He is also in my saved list - his number starts 0033 for France then his own number.
If I call him from my saved list it connects ok (i.e. the number saved is correct).
However if he calls me from the same phone his call is barred - it is not shown in the display as one of my saved numbers AND it gets barred as an International call despite this feature not being used.
To be honest I don't want to get two different problems mixed up here so if someone could just tell me why he isn't being recognised as being in my saved list despite the saved number apparently being correct, then that would be a start.
Can I also mention that my other saved numbers (i.e. UK numbers) all come through ok and are displayed accordingly.
rrsvp with any ideas please....!
Solved!
Go to Solution.

International caller display has not yet been implemented by BT, which is why you are getting the problem.
See these threads https://community.bt.com/t5/forums/searchpage/tab/message?filter=labels%2Clocation&location=forum-bo...
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

Turn off call barring abroad

I am currently on holiday in france and before i left i purposely checked to see if i could send text messages and call before i left. Since getting here I have been unable to do either and aren't even able to contact EE. Every time i try and make a call my phone has the message 'your call barring settings dont allow you to make call to this number. Disable call barring and try calling again' displayed on it. how do you turn off call barring? my phone is a sony xperia sp. thanks

Hi hotlips020202,
This is a strange one, can you email me your details and forum username to [email protected] and I'll take a look at your account to see if I can see anything there that may be causing this?
All the best,
Stephanie
Stephanie
BTCare Community Manager
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post. If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

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Hello,
I tried to call the UK this morning, a number that is active and I have used in the past and I keep getting Verizon saying they cannot complete the call.. as in the past, I used 011 44 and then the number.. why all of a sudden am I not able to complete the call?.. has something changed with Verizon??.. Verizon didn't say why they couldn't complete the call...
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ckittydo, let's get you connected to your friends/family in the UK today! You will need the free International Dialing feature to your line to enable international calling from your wireless device. You may do so online at My Verizon. Just click http://vz.to/1kQBcDj for all the information you need regarding how to make an international call from your device.
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If you're not paying for it then you don't have the type you can bar mobile calls.
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How to deactivate call barring in italy

My husband and I are both on iphone 5s. We are abroad and cannot make calls or send texts. A recorded message tells us we need to deactivate call barring. Does anyone know how???

Hi ,
Thank you for the reply.
I will send you a private message on here, this will give you a link to the chat team you can both use to get this sorted.
Have a lovely time in Italy.

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How do i deactivate international call barring please?!?!

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