How do I deactivate my serial number on Photoshop Elements 8

Please tell me how I deactivate my serial number on Photoshop Elements 8? I went to uninstall the program from Windows Control Panel, and the wizard prompted me to "deactivate my serial number" by selecting it from the Help menu. However, after I exited the uninstaller and opened up PE8 there appears to be no selection for "deactivating" from the help menu.

First of all, just to be sure . . . are you trying to deactivate via PSE8 Editor or PSE8 Organizer? Make sure that you are going to the Help menu in Editor because Organizer will not offer the deactivation option.
If you are not seeing the deactivation option in the Help menu in Editor there may be some corruption in the activation information stored on your computer. Your best bet would be to initiate a chat with Adobe: Contact Customer Care

Similar Messages

  • How can i retrieve my serial number for photoshop element 12

    how can i retrieve my serial number for photoshop element 12

    http://www.adobe.com/go/learn_findserialnumber_en
    Let me know if this works.
    Regards,
    Shane.

  • How to deactivate the serial number for photoshop elements that is not installed or available?

    I have a version of Photoshop elements that has been uninstalled and is no longer available to reinstall.  When I uninstalled from an old computer, I failed to deactivate the serial number.  How can I do that without reinstalling?
    Thanks
    keithz

    Wow, I tried the "chat" option and waited for 30 minutes....no one ever helped.....so I called a customer service number for the creative club option and they promised to put me though to someone who could deactivate my product.....waited another 30 minutes on hold.  So then I called the sales department and wow, just as I thought......someone took my call right away.  (Please note that the computer that the software I am trying to deactivate has been reformatted and I am unable to deactivate in that manner).  I asked the poor sales rep, why on earth would I spend hundreds of dollars for new software when the only people who you can get to help you are the sales people.  I think I will stick with free open source applications........this is so not worth it......

  • How can I  get a serial number for Photoshop Elements?

    I have a redemption code.  But ewhen I go online it asks for a serial number.  How do I get the serial numkber.  I bought this software.  It is NOT pirated.

    Try the link on this page. Sometimes it works when the one given in your receipt doesn't:
    http://helpx.adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-faq.html

  • How can I get my serial number for Photoshop Elements 7

    I have recently purchased Wacom Bamboo touch tablet that comes free with Photoshop Elements 7, apparently I have lost my serial code BEFORE I was able to download it. Is there any way I could retrieve it?

    HellionSeraph you will want to get in touch with Wacom.  They purchased Photoshop Elements 7 to be bundled with the tablet.  Thus they will have access to the serial number if it is still available.

  • How to retrieve a lost serial number for Photoshop Elements 13 with incomplete setup and not yet registered

    Cant activate my new Photoshop software as no serial number. Used redemption card to download software. Set up Adobe account but no serial number listed and no email received to my email. What now??????

    You are actually in the wrong forum
    Elements Forum
    But this might help
    Troubleshoot installation | Photoshop Elements, Premiere Elements | Windows

  • How do i find my serial number for photoshop elements 12

    Where is serial number? none of the numbers on my photoshop box are long enough and the program is locking me out until I register.

    Usually found inside the box. Not on the disk wrappers or sleeve but by pulling out the white cardboard inner-box.

  • How do I deactivate a serial number on old computers (that don't work) in order to use the serial number on the new computer?

    How do I deactivate a serial number on old computers (that don't work) in order to use the serial number on the new computer?

    Hi Amy,
    Please take a look at this document, for information about deactivating/reactivating an Adobe product:  Activation & Deactivation Help - Adobe.
    If you have additional questions, please let us know!
    Best,
    Sara

  • How do I deactivate the serial number for Elements 8?

      How do you deactivate a serial number from Elements 8?  Tried 'help' while in Elements 8, as instructed, and it just sends me to the website for Elements 12. 

    Open the Editor and click the menu bar:
    Help >> Deactivate

  • I'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy it here

    i'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy the photoshop here

    What version of Photoshop are you using?
    Did you purchase it outright, or do you have a subscription?
    Gene

  • Hello, I lost the serial number of Photoshop Elements 6 and I lost the box.

    Hello, I lost the serial number of Photoshop Elements 6 and I lost the box. How can I do thanks for the help.

    Did you ever install and register it? If so, you can find the serial number by going to the main page of adobe.com and looking for My Adobe (it was up by the search box on the upper right the last time I looked, but it moves around). Work through the links there and you can retrieve it from adobe's records. You might want to consider writing it on the disc itself for future reference.

  • I need help to find the serial number for Photoshop Elements 11

    Hi! I need help to find the serial number for Photoshop Elements 11 I downloaded last year on Apple Application Store.. I have been using photoshop on mac for over a year and now need the serial number to be able to use it on macbook. I looked up Adobe's website for help but found none and noone to ask for support.. Any ideas how I can get the serial number using the App Sore bill I have?

    Please post Photoshop Elements related queries over at
    http://forums.adobe.com/community/photoshop_elements

  • Can't find my serial number for Photoshop Elements 9

    Can't find my serial number for Photoshop Elements 9 which I purchased in a bindl with Premiere Elements two years ago. Now, after reinstalling Windows on my desktop I need to register my Adobe products again. They were bought by Internet. No disks or boxes. In My Adobe account there is the serial number for Premiere Elements and nothing about Photoshop Elements. How can I get my purchase again?

    please contact adobe support they will help you
    http://helpx.adobe.com/in/contact.html?product=photoshop-elements&topic=activating-my-prod uct-or-serial-number-issues

  • Serial number on Photoshop Elements 13 box not long enough.

    Serial number on Photoshop Elements 13 box has 18 digits, but serial number screen displayed when initializing from CD wants 24 digits. Putting in 18 is not enough to be able to move to next step. What do I do?

    Whatever number you are trying to use is not a serial number.  The serial number is normally found on whatever box/case the disc is in, not the outer packaging (otherwise anyone could use it).    What you are looking at might be a redemption code, which is what you use to acquire a serial number.
    Find your serial number quickly
    Redemption Code Help
    http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

  • Finding my serial number for photoshop elements 10

    finding my serial number for photoshop elements 10

    Is this a new purchase or an older purchase that is being re-installed? Where did you buy the program? Did you buy a download or DVD?

Maybe you are looking for

  • Portege M700 tablet downgrade to xp tablet edition.. Major issues

    None of the USB ports work.. you can plug a item in.. you get the DEE - DUM sound.. but the little icon to add new hardware never pops up and no USB device of any sort will work (mouse, flash drive, external harddrive, camera.. nothing) The Blue Toot

  • Using Logic as a LoopStation?

    Is there any way, by using some kind of MIDI control foot pedal, that Logic can be used as a loop station (a la BOSS RC-20 or new 50) in a live setting? I am considering the new Boss loop pedal but I've always wondered if I already had the capability

  • Can chapter markers be attached to clips?

    I have an hour-long project that I've put plenty of chapter markers into, but now I see how I could improve it by adding a bit more video footage to a certain place early on in the timeline. Of course, adding more video to the timeline is going to pu

  • 3rd party sales process

    hi im rao i need small info about third-party sales. can any one give the steps  and back end setting of 3rd party sales process. Edited by: rao rao on Feb 20, 2008 5:13 PM

  • How do I email Apple about a problem?

    I am having a hard time figuring out where or how to email Apple about a problem that I am having. Could someone please help me?