How do I deactivate PE8 before I uninstall it from my Windows 7 PC? I want to install that PE8 on another computer.

open pse 8 > click help > click deactivate.

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How can I install and activate cs3 Master Collection. My laptop was stolen so obviously I could not uninstall and deactivate, and now I want to install it on my new computer.

How can cs3 master collection be reactivated and installed in my situation? My laptop was stolen recently so obviously my copy of cs3 was not uninstalled and deactivated, and now I'm unable to install it on my new computer.

if you need an activation count reset, contact adobe support, https://helpx.adobe.com/contact.html
you can download your installation files if you don't have an installation disk and use your serial number to activate,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

How do I move Elements 8 projects (slide shows) from a Windows XP computer to new Windows 7 computer that also has Elements 8 on it so that the slides shows will work (Elements 8 works well on the Windows 7 computer & I have done several new slide show pr

How do I move Elements 8 projects (slide shows) from a Windows XP computer to new Windows 7 computer that also has Elements 8 on it so that the slides shows will work (Elements 8 works well on the Windows 7 computer & I have done several new slide show projects on it)? I tried backup & restore without success. I have also found the .psess files and copied them to the catalog in the new computer but when the sides shows are opened none of the images or music is there. Only the text that I entered shows. I have even tried to replicate the file paths from the XP computer to the new computer to see if that will help.

UPDATE: By a stroke of luck I happened to find a catalog link (a PSE8D file) in the 'My Catalog' file where the imported data was stored. When I clicked on it to investigate what is was 'magically' all of my transferred projects appeared in Organizer. Upon further investigation I found that the projects transferred from my XP computer were stored in a hidden catalog that had to be accessed through the Custom Location option in Catalog Manager (accessed by clicking File then Catalog then Custom Location). No Windows or Elements search revealed this fact. I am appreciative that I just got lucky. The Adode/Photoshop company was absolutely of no help. If fact to me their structure is designed to avoid contact with their customers unless you're buying a new product. Their products have many good features (even though user unfriendly) and it's a shame they don't value their customers more once the sale is completed.
Bottom line: All of the projects (sideshows) have been recovered and work in my new Windows 7 computer. I hope my experience helps others.

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I do this?

I purchased the Adobe Photoshop Elements 10 about 6 months ago. I want to install it to my new computer which is a Macbook Pro with no CD Drive. How do I install it when I got it in CD form?

I doubt the license is affecting the performance - it might be a case of the software being too old for the machine.
In any case, you can contact Adobe support thru chat and have them reset your activation count to eliminatre your doubts regarding the license.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

I get the message lightroom 5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall 5.5 ( and i just want to install that ??? )

i get the message lightroom V5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall V5.5 ( and i just want to install that ??? )

Lightroom 4.2 Installation Issue

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom o

I have licensed Lightroom 5.6 and my serial number. I want to install it on a new computer. I can get nowhere using Adobe site as it is all Creative Cloud related. I never had to use CC before. All I want is to install my already purchased Lightroom on new computer (without deactivating on old computer)

you may as well install the later lr 5.7.1 rather than 5.6 and then updating.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

I just bought the os 10.7 lion, so I want to install that in my macbook air running os 10.6.8. How can I do that?

I just bought the os 10.7 lion, so I want to install that in my macbook air running os 10.6.8. How can I do that?

Make sure your system is compatible:
To use Lion, make sure your computer has the following:
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
Find out if your current Mac has one of these processors by clicking the Apple icon at the top left of your screen, then choosing About This Mac.
OS X v10.6.6 or later (v10.6.8 recommended)
Get up to date with the latest version of OS X Snow Leopard to purchase OS X Lion. If you have Snow Leopard, click the Apple icon and choose Software Update to install version 10.6.8.
If you are running OS X Snow Leopard you may purchase OS X Lion for $19.99 by calling 1-800-MY-APPLE. You will receive an email containing a content code to download OS X Lion via the Mac App Store.
If you're running OS X Leopard, you need to upgrade to OS X Snow Leopard prior to upgrading to OS X Lion. OS X Snow Leopard is available via DVD for $19.99 by calling 1-800-MY-APPLE.
7GB of available disk space
2GB of RAM
Apple - Support - Lion - Installation and Recovery
Follow Instructions:
OS X Lion Installation Guides

I have iWorks for a Mac Mini, I want to install that software on my MackBook Air, but it keeps telling me to update the software, I have updated it several times. Still no go, any ideas how to get past this problem? Thanks!

I have iWorks for a Mac Mini, I want to install that software on my MackBook Air, but it keeps telling me to update the software, I have updated it several times. Still no go, any ideas how to get past this problem? Thanks!

Movies are not bought via Netflix, then are rented or borrowed.
For iTunes account issues, contact iTunes Customer Support.

Want to install that app.is it possible,if yes how to?

I purchased an ipad 4 in uae without facetime,now I am in India and want to install that app.is it possible,if yes how to?

Hssilam wrote:
I purchased an ipad 4 in uae without facetime,now I am in India and want to install that app.is it possible,
Sorry... No.
FaceTime has been permanently Disabled on that Device
See this Discussion > https://discussions.apple.com/message/15858866

How do I do if I want to have Lightroom 5 at another computer. This computer has the same ID number.

How do I do if I want to have Lightroom 5 at another computer.This computer has the same ID number.
Owe

Hi Owe Olsson,
If you have Lightroom 5 Subscription then you can install and activate it on 2 machines. You just have to download Creative Cloud Desktop apps from the below mentioned website and use your Adobe ID and password to activate.
https://creative.adobe.com/products/creative-cloud
regards,
Abhijit

I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

I purchased a new monthly-paid subscription for 1 year(light room).i uninstall it from my desk top and try to install on my lap top. keep getting error saying trial expired.live chat is not going through and i am struggling to get it install.

Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
PS - you did not need to uninstall from your desktop to install on your laptop
Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
-Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
-Windows or Mac does not matter... 2 on the same operating system, or 1 on each
-Both computer Cloud subscription activations may not be in use at the same time

How do I display on the opening screen on Adobe Acrobat (Windows) version 9, the task bar that has "File," "Edit," etc--it's vanished

How do I display on the opening screen on Adobe Acrobat (Windows) version 9, the task bar that has "File," "Edit," etc--it's vanished. Slobberdog

Hi slobberdog,
Please check out this post regarding the same issue in Acrobat 8. The solution applies to Acrobat 9 as well: How do I restore the PDF menu bar (File-Edit-View)?
Best,
Sara

Yahoo hijacked my Mozilla. How to export my favorites before I uninstall it?

I thought malware attacked me, but I see it is Yahoo that caused the problem I guess. I just clicked on what I thought was a usual Mozilla update when turning on the computer a few days ago, and paid no attention, but I did wrong I guess.
I want to export my Mozilla favorites on what appears to be "Mozilla Firefox Yahoo! Edition yahoo - 1.17 "and try uninstalling Mozilla and starting over. Then import my favs. How do I export my favorites to a file so I can import them again all fresh. I see no options anywhere to do this and help doesn't show how to do this with Yahoo Hijacking me.
Thanks

Your personal data is unaffected when uninstalling, as long as you don't check the "Remove my Firefox personal data and customizations" option. You can create a bookmarks backup in JSON format. It's specific to Firefox and when imported, it replaces your current set of bookmarks. Or you can export bookmarks in HTML format. It's common to all browsers, and when imported, it adds bookmarks to your current set.
* [[Restore bookmarks from backup or move them to another computer]]
* [[Export Firefox bookmarks to an HTML file to back up or transfer bookmarks]]
That being said, it should be enough to remove MySearchDial and Yahoo! Toolbar from the Add-ons Manger, Extensions category.
* [[Disable or remove Add-ons]]
I also strongly recommend fully scanning your system with the anti-malware applications listed in the following article.
* [[Troubleshoot Firefox issues caused by malware]]

How do I deactivate a second copy of Photoshop from a dead computer?

How do I deactivate Photoshop CS5 in a defunct computer? My Sony Viao desktop (XP) died without hope of resuscitation. My second copy is in a small laptop that I use continually for tethering while photo shooting. I now have a brand new ASUS, but can't put Photoshop CS5 in it without deactivating the Viao copy of Photoshop CS5. How can I do this? I use Photoshop CS5 all the time and really need it.

You will need to contact Activation Support:
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivat ion-products.html
Click the Contact Us link at the end of the page and talk with a live agent who would resolve it ASAP.
Regards,
Ashutosh

Firefox won't start or uninstall using any suggested method. I want to install latest version.

Firefox has previously worked very well. Now when I try to start it I get a message "Couldn't load XPCOM" and it won't start. I have tried uninstalling it the usual way via Control Panel etc . and nothing happens. I have tried via the uninstall helper programme suggested elsewhere on your website but that won't work either.
I would like to remove the version I have (25.0) and install the new version (25.1) but when I try I get "Can not create temp folder archive".
I have tried connecting via the troubleshooting link below but I get a message "Windows cannot open this file"
I am currently persevering with Internet Explorer to contact you.
What can I do, please?

Make sure that your security (anti-virus) software isn't blocking Firefox.
You can try to clear the temp folder.
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 25: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you lose personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

How do I deactivate PE8 before I uninstall it from my Windows 7 PC? I want to install that PE8 on another computer.

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