How do I deactivate Photoshop Elements on 2 computers that don't work?

I installed Photoshop Elements on 2 computers that no longer work. How do I deactivate them so I can install the software on my new computer?

By going to this link <http://helpx.adobe.com/contact.html> and following the online instructions.
Both computers gone busted at the same time? You will be asked this question so be prepared for the answer.

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From Expert mode use the menu:
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How do I deactivate a serial number on old computers (that don't work) in order to use the serial number on the new computer?

Hi Amy,
Please take a look at this document, for information about deactivating/reactivating an Adobe product: Activation & Deactivation Help - Adobe.
If you have additional questions, please let us know!
Best,
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How can I deactivate Photoshop Elements 5.0 on hard drive that will not boot?

I have Elements 5.0 loaded on a hard drive which will no longer boot. I have a new hard drive and can access the old drive as an extra internal hard drive. I cannot use Photoshop, so I was thinking I need to deactivate the copy loaded on the old hard drive and reload it on the new hard drive. Is this the best solution? If so, how do I deactivate? When I start up the editor, it does not have an option for deactivating as I read about in another post. Under the help menu, there is a grayed out option for Registration. After a few seconds, a window appears saying there is a problem with my serial number and the application closes. Also, I would like to load Photoshop on a laptop later, so I do not want to waste one of my allowable loads. I would appreciate any help.

Yes, as long as you don't have it on more than two computers at once you're in compliance with the license. (Back in the days of PSE 5 adobe worked more on the honor system.)

How can I deactivate Photoshop Elements 12 on my current computer so that I can re-install it on a new computer ?

Photoshop Elements 12 is currently installed on a a HP Pavilion dv6 laptop with Windows 7 64 bits and I wish to deactivate it in order to re-install it on a much bigger/powerful machine.
I found no indication whatsoever on Adobe site for this question. The chain of questions on the site keeps taking me round and round until I reached this forum, which is where I started from !!!
Can somebody tell me how this can be done ?
Please DO NOT tell me to follow the path of questions until I get somewhere : this is juest what I have been doing for half an hour !!!
dominiquea47010810

Many thanks Brian !
Quick reply, simple process (two clicks). Why is it so difficult to find the answer ? Too simple ?
As a matter of fact it is a question of vocabulary : “sign out” and “deactivate” is NOT AT ALL the same thing (I’ve been for many years an editor of English versions of international standards and regulations, and happen to know what words mean ). All the more as I have just discovered in the “Uninstall” process that the word “deactivate” is used https://helpx.adobe.com/photoshop-elements/kb/uninstall-premiere-elements-photoshop-elemen ts.html
In French (my language), the Help menu reads “Deconnecter” which means something like “exit” or “sign out”. For me it meant either “leave the programm” or “disconnect from the help service”. Anyhow, it’s not an option you would use not knowing what the result would be : there is no suspension point on that line.
And the Help answer on Adobe’s site (in French) reads :
“Si vous souhaitez installer le logiciel sur un troisième ordinateur, désactivez-le sur l’ordinateur sur lequel vous n’allez plus l’utiliser. Ensuite, activez le logiciel sur le nouvel ordinateur.”
It does not use the word in the menu (déconnecter = disconnect).
Approximations like this could be a matter of life and death . In a french movie dramatizing the war in Algeria “L’honneur d’un Capitaine”, soldiers uphill in the mountains radio their captain – in the valley - to let him know they have captured the man they were looking for. He just says “Descendez-le”, which means “bring him down” or “Shoot him”. He meant of course “Bring him down”. The man was shot to death.
It looks like no one on the forum know the real answer. Do you think you could help correct this ? A simple phrase like : “check (or look up) uninstall process” would do.
Regards
Dominique

How do I deactivate Photoshop Elements 9 from a dead computer?

Hello,
I recently got a new computer to replace my old one which stopped working. I had Photoshop Elements 9 installed on the old computer and used it often, so I installed it on my new computer. However, it told me that the serial number had been used for 2 computers already (my old computer and my dad's computer) and that I needed to deactivate the old one before I can activate this one. This is impossible because the old computer can't be used anymore.
Is there some way the serial number on my old computer could be deactivated online?
Many thanks,
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Hello, I have a problem with Activation. My computer was broken and I had my Photoshop Elements 9 installed in it. Now I want to activate my PSP ELements 9 on new computer. It says "Activation limit reached for Adobe Photoshop Elements 9. " And it wants me to deactivate my PSP ELements on the broken computer or a new serial number. As far as I cannot deactivate it on the broken computer, I am writing you to ask for help. I am not the US, I am Slovak. What can I do to use my PSP ELements 9 now ???
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Riso

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My computer is in need of a reinstall of the software (getting very glitchy.) I can't find the deactivate option in Photoshop Elements 10.
Any suggestions?

I found it. I was looking on the wrong screen. Thank you.
Sent from my PDA. Please excuse errors from Fat Fingers and Auto-correct. [(;<{)}

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Deactive photoshop elements 10 from computers that crashed to use on new computers

have photoshop elements 10, how do I deactivate from 2 computers that crashed to add/use on 2 new computers

Contact Adobe Support thru chat and ask them to reset the activations - you will need the serial number(s)
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How can I deactivate indesign3 from an old desktop that no longer works?

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You need to contact Adobe Support either by chat or via phone when you activation (or deactivation) issues.
Here are some links to help make contact:
http://www.adobe.com/support/chat/ivrchat.html
http://www.adobe.com/support/download-install/supportinfo/

Can I load Photoshop elements on two computers that I own and still get updates?

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Yes.

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How do I deactivate photoshop on all my computers without deactivating each individually?

Well, since you can only have PSE activated on two computers at once, it shouldn't be too onerous to go to Editor>Help>Deactivate on both of them.

I need to change my computer... how can I uninstall Photoshop element 11 to reinstall it on my new c

I need to change my computer... how can I uninstall Photoshop element 11 to reinstall it on my new computer with the same key ?

Just go to Help>Deactivate in the editor before you uninstall.

How do I reinstall photoshop elements on a new computer

Please help how do I reinstall photoshop elements on a new computer

Hi thanks very much for that tip will do once I know it is running ok nearly finished download now
Sharon
From: hatstead <[email protected]>
To: Sharon Roberts <[email protected]>
Sent: Monday, 27 April 2015, 20:03
Subject: How do I reinstall photoshop elements on a new computer
How do I reinstall photoshop elements on a new computer
created by hatstead in Photoshop Elements - View the full discussionOnce you have it working satisfactorily on the new computer, it is probably wise to deactivate the software on the old machine. The license is for two installations only. Sent from my iPad If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7486467#7486467 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7486467#7486467 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Dose the serial number need to be changed and how when selling Adobe Photoshop Elements 9

Dose the serial number need to be changed and how when selling Adobe Photoshop Elements 9

No, the serial number goes with the product. You should deactivate all your installed copies before selling it. Also, if you've used it qualify for upgrade pricing on a later version you can't sell it. Well, you could but the new owner won't be able to install it.
Adobe does have a license transfer document, but not many people bother with it:
Transfer an Adobe product license

How do I deactivate Photoshop Elements on 2 computers that don't work?

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