How do i deauthorize a computer from my itunes? when i put my user name and password it says not valid
I am trying to deauorize a computer from my itunes however when i enter my username and password it says its invalid.
Hi, amadorj.
It sounds like you may have some media purchased under another Apple ID. I would recommend finding the account name of the media that will not transfer and authorize the computer for that account. To find the account name, see the section labeled Authorize using the correct account name in the article below. Alternatively, you can either Right-Click and Get Info on the selected media for Windows or Control-Click and Get Info for Mac. The Apple ID that was used to purchase the media will be on the Summary tab.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Hope that helps.
Jason H.
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If you no longer have, or access to, the computer(s) you want to deauthorise,
Log in to iTunes, go to "view your account info" on the itunes store, deauthorise all five, (Please Note: this can only be done Once every 12 months) and then re-authorize your current Computer(s) one at a time.
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iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
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<blockquote>Locking duplicate thread.<br>
Please continue here: [[/questions/889318]]</blockquote>
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