How do I delete album artwork that came w/ a brand new ipod =no music on it

I recently purchased a new ipod Classic (80 gig) at a nationwide electronics store. The first time I turned it on it had an album cover of Manu Chao on the Main Menu. There is no music on the ipod yet the album cover is there. The store's corporate office says that they sell returned ipods as new ones. I am guessing that since there is no music on the ipod there is no way to delete this album cover through iTunes. It appears to be deeply embedded in another file or ID3 Tag ... I don't understand much at all about where to start. If anyone has encountered this problem or if anyone knows how to find where the image is stored (which file) and remove it, please let me know. You all are great! Thanks!

Hi, rebuilding your iPod's artwork cache should sort this out...
*Rebuilding Artwork Cache*
To rebuild the artwork cache, connect your iPod to iTunes. Locate the iPod in the Sources pane on the left-hand side, then select the Music tab. Remove the tick from *Display album artwork on your iPod*, sync the iPod, reselect the option & sync again.
You are probably best making a samll single album playlist to do a trial sync with. That way it should be easy to tell if the unwanted artwork has been removed. If that still doesn't work then do a full restore.
tt2

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