How do I delete an e.mail on my 5s that has a mime attachment,the e.mail can be read but not deleted.

How do I delete an e.mail  on my 5s iphone that has a mime attachement? the e.mail can be read but not deleted. A message comes up saying that it cannot be moved! The e.mail was sent to me and I forwarded it. The e.mail is not in any other folder in the phone or on my mac. But it might be in my backup to the mac via itunes.

This is for your protection, its not supposed to be easy.
You should be keeping a record of all your passwords, security answers, etc.
Rescue email address and how to reset Apple id sec. questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
If that doesn't work and you can verify the following info, call 1-800-APL-CARE.
1. apple id username, that is not locked or disabled.
2. serial number of an apple product registerd in your name
3. Billing info associated with your account

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