How do I delete and then re-download my library.
Over the last three years I have been downloading songs from iTunes mostly from my phone. This works fine 99% of the time, however, there are dozens, if not hundreds, of songs in my library that I have paid for and "downloaded" yet they will not play more than half way through. Some albums have half, or nearly all of the songs cut off, and other albums will only have one song that is cut off. They seem to be completely random occurances, and the one time I singled an album out and tried to delete then download it again, the same songs kept reloading cut off, no matter how many times I tried. The songs appear in the library just like they should, in the right order and everything, and like I said they will play something, but never more than half of the song, and most of the time it's just the opening or a few seconds and then nothing. If I scroll out the track to the part that gets cut, it just jumps me to the next song. The genuis told me to delete my linrary and then re-download it, yet I am a little hesitant as I have no real way of knowing I'll get it back. Is there a specific proceedure for people with my issue, or some kind of iTunes/Library reset i could trigger? Any ideas? Thank you.
Hi, Strayor.
Thank you for visiting Apple Support Communities.
To verify what you have purchased with your Apple ID, see the steps in the article below. It will give you the option to view all purchases or what is not in your library.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
The best option would be to just delete only the problematic media verses the whole library and just download what is missing. However, to delete all of your music you would select a song in your music library and select Command+A. From there you would hit the delete key.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
I would recommend making a backup of your media library as a precaution. Here are the steps on how to process these steps.
iTunes: Back up your iTunes library by copying to an external hard drive
http://support.apple.com/kb/HT1751
Hope this helps,
Jason H.
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