How do I delete C:program files (x86)/common files/apple

How do I delete C:program files (x86)/common files/apple ?
There is a prompt which says that the folder or file is in use in another program.
I am trying to uninstall all Apple progams as suggested by apple support because iTunes won't communicate with my iPod

Hello RooDogg,
Thanks for the question. It sounds like there may be a program or service still running that is utilizing this folder. You can double check by making sure the 6 components are uninstalled from the Control Panel:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
If the above are already uninstalled, restart your computer and then confirm that the C:\Program Files\Common Files\Apple\ can be removed. If it cannot, follow the additional steps at the bottom of the article (referring to iPodService.exe).
Thanks,
Matt M.

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How to configure the zxp so that it will place the related files for the panel in specific folder other than the usual 'C:\Program Files (x86)\Common Files \Adobe\CEPServiceManager4\extensions\' folder ?

Hi,
I am Working on a panel for Adobe Premiere pro CC, Now we got a panel set up which will install all the related folders and files which are part of the Extension content folder in the
C:\Program Files (x86)\Common Files \Adobe\CEPServiceManager4\extensions \Panel\CONFIG folder. But we need to change this location to C:\Users\USER\APPDATA folder or any other user specified folder during installation itself.
Is there any way to do this from extension builder?
Thanks and Regards,
Anoop NR

Thanks guys,
Got it !! Hybrid extensions.
I am using Adobe Extension builder 3 in Eclipse to code and create the zxp for Premiere pro panel.
Seeing the hybrid extension part in HTML Panels Tips: #10 Packaging / ZXP Installers | Photoshop, etc. I have added a hybrid extension panel using the bundle manifest editor in the extension builder. it creates an mxi file automatically with all the properties, I have to change the maximum host version number in the mxi file in order to make the extension work in the Premiere pro CC 2014. Using the Hybrid option in the Bundle manifest editor we can choose a set of folder paths for placing the files during installation itself and later can be used using 'csInterface.getSystemPath(SystemPath.CODE)' from javascript functions to modify them.
Thanks for your relpies,
Anoop NR

DS003: Cannot extract 'D:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 0

Has anyone gotten this error? I have uninstalled and reinstalled a dozen times and nothing has changed. Is my DVD bad?

Exit code 6. I saved the entire log and pasted it in below.
I went to the two links you provided
:https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Installation and launch log errors | CS5, CS5.5, CS6, CC
and found no reference to exit code 6 in the second link, and this seemed to be the relevant entry in the first link.
CS5 products indicate an exit code 6 or 7 in the Installation Status screen, or after you click the Troubleshooting link. To locate the details of which registry keys are affected, open the installation log file. Search for "return value 3," then look just above that text for the error 1401, 1402, and so on.
I found no "return value" in the following, but found these two errors:
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
However, these are the two errors I followed up on even before I posted this problem. I was able to delete the directories so they WERE empty, and still got the same result. More Exit code 6.
I have complete administrative control of my computer. There's nothing I don't have permission to do.
As for the FATAL: DS003, I get this:
DS003 Cannot create extract assets at <path> from zip file <zip file name>
The unzip operation has failed. There could be directory permission or disk space issues.
See Error "FATAL ERROR: Cannot create extract assets..." | Installer log | CS5, CS5.5.
The zip operation failed at first, but as I mentioned, I was able to fix this. However, this error did not go away after the problem with 7zip was fixed.
The only other possible problem is Error 23, a CRC, which gives me a partial result only.
Error 23 Data error (cyclic redundancy check).
Installation and launch log errors | CS5, CS5.5, CS6, CC
Error code: 23, Updates are disabled. Updater has been disabled at time of
installation. Contacting system administrator for assistance. [ERROR] UWA.
https://helpx.adobe.com/x-productkb/global/installation-launch-log-errors-creative.ht..
264k
The linked page does not contain more information. As it is, that old staple "Contact system administrator" is cited, but I'm the system administrator.
I have no idea what "Updater has been disabled" means. Why are updates disabled? Is this a fixable problem? Do you have any idea about how to "enable" updates?
Full log below.
Bee
Exit code 6 entire log from the Troubleshooting link.
Exit Code: 6
Please see specific errors and warnings below for troubleshooting. For example, ERROR: DF037, DS003 ... WARNING: DW031, DW036 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 23 error(s), 26 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 -----------
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe\AdobePatchFiles". Error 145 The directory is not empty.(Seq 886)
ERROR: DF037: Unable to delete directory "C:\Program Files (x86)\Adobe\Adobe". Error 145 The directory is not empty.(Seq 887)
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'D:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {60E59A6C-7399-495A-B85C-C829F4E59602} Creative Suite 5.5 Design Premium 5.5.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed

What silent switch can I use to make this uninstall? C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="2.0" --mode="Uninstall" --mediaSignature="{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}"

What silent switch can I use to make this uninstall? C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDApp.exe --appletID="DWA_UI" --appletVersion="2.0" --mode="Uninstall" --mediaSignature="{A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E}"

Your install log indicates you are facing file permission issues. You can see an example here:
DF037: Unable to delete directory "C:\Program Files\Common Files\Adobe\Keyfiles". Error 145 The directory is not empty.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 1) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Win-GM". Error 145 The directory is not empty.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 2) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\CreativeCloud-CS6-Mac-GM". Error 145 The directory is not empty.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 WARN DW063: Command ARKDeleteDirectoryCommand failed.(Seq 3) [ 1904] Fri Dec 28 07:00:31 2012 ERROR DF037: Unable to delete directory "C:\Program Files (x86)\Common Files\Adobe\ssc\AMT". Error 145 The directory is not empty.(Seq 4)
You will want to adjust the file permissions for C:\Program Files\Common Files\Adobe and C:\Program Files(x86)\Common Files\Adobe. You can find information on how to adjust the file permissions at Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. Please make sure you apply the permission change to all child objects.
In general you can find information on how to review and interpret your installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Reader_10.0.helpcfg. Verify file access

how to install Adobe HelpCfg file ?
It is obviously it is missing & i am unable to download Adobe Reader on win7 x64
does anyone have a link that will enable me to download it to read as isstated below?
C:\Program Files (x86)\Common Files\Adobe\HelpCfg\en_US\Reader_10.0.helpcfg
Seems too many issues with ie10 & Reader XI so I prefer ie8 & Reader 10....but can't get any to download.
error 1310....tried everything nothing is helping. Just need link to install this Adobe HelpCfg

What exactly means "unable to download"?
Is there anything else beside the number 1310?

The procedure entry point ?videoTracks@QTMovie@@QBE?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverflo w @2@@WTFAAXZ could not be located in the dynamic link library C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll.

After I updated my Itunes I always get this Error:
The procedure entry point
?videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverflow @2@@***@@XZ could not be located in the dynamic link library C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll.
And the I get:
iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 127)
I tried the following:
- Re-Installing Itunes
- Uninstalling every software from Apple deleting every registery entry and then re-installing it. (itunes, quicktime, bonjour etc.)
This error is really a pain in the ***. I run Windows 8.1. When I go back to a restore point then Itunes works again. I searched but didn't find a solution that worked for me. Please help me.
As a software engineer, I really wonder if this is 98 or 2014....

Try the following user tip:
iTunes for Windows 11.1.4.62: "The procedure entry point: ?videoTracks@QTMovie@ [...] could not be located ..." error messages when launching iTunes

Trying to install iTunes 10.7 fails - "The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows

I am trying to install iTunes 10.7 and keep getting this error message (I am running Win 7 Ultimate 64 bit):
"The installer has insufficient privileges to access this directory: C:\Program Files (x86)\common\files\apple\MobileDeviceSupport\Sync Services\....\Windows"
There seem to be other threads that deal with other permission errors, those fixes did not work for this.
Thanks

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

When trying to uninstall Apple Mobile Device Support: The Installer has insufficient privileges to modify this file: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.MobileSync.client.resources\ClientDescription50.plist.

When trying to uninstall Apple Mobile Device Support: The Installer has insufficient privileges to modify this file: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\com.apple.MobileSync.client.resources\ClientDescription50.plist.

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

TS1538 I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and myApple Iphone appears in Portable Devices. I tried uninstalling the driver and reinstalling it.

I do not have the Driver folder in this folder C:\Program Files (x86)\Common Files\Apple\Mobile Device Support like it says I should and my Apple Iphone appears in Portable Devices only, not in Universal devices. I tried uninstalling the driver and reinstalling it. My Iphone is still not recognized by Itunes when I plug it in. I can see my photos in the internal storage folder on my Windows 7 system though. So I know my PC sees the device. The Iphoneis an Iphone 4 with IOS 6 installed. It was working fine until I had to reinstall my Windows system. Now Itunes does not see it. I've uninstalled Itunes and reinstalled it (64bit) to no avail. Where is the Driver folder article TS1538 talks about?

Sorry I missed your post. Anyone else with the same issue should find useful resources at Troubleshooting issues with iTunes for Windows updates.
tt2

I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers

When updating Photoshop CS6 (Creative Cloud) I get ERROR U44M1P7: Error log file location: C:\Program Files (x86)\Common Files\Adobe\Installers. Initial Installation and actual funcioning wuith no problem, only on updating. I have tried several times with same error.

Hi Alberto Pomares,
Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html

Error writing to file :c\program files(x86)\common files\apple\apple application......... what does thhis mean?

Please help with the error message. |There is more if you need it.

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

I get an error message when installing itunes with windows 8, error message is error occured while attempting to create the directory C:\program file(x86)\common files\apple\mobile device support\sync services\schemas\outlook.syncschema

I keep getting an error message when installing iTunes with windows 8

See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2

'' The procedure entry point ?videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOver flow@2@@***@@XZ could not be located in the dynamic link library C:\Program Files (x86)\Common Files\Apple\Apple Application Support\WebKit.dll.

This message came up when i tried to start itunes any help??

Hello WillJoeClarke,
Thanks for using Apple Support Communities.
it may be necessary to remove all traces of iTunes and related software components from your computer.
For more information on this, take a look at:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
1. Remove iTunes and related components from the Control Panel
2. Verify iTunes and related components are completely uninstalled
3. Reinstall iTunes and related components
Best of luck,
Mario

How do i delete a program off of a mac?

i've had my mac for a while but i was wondering how do i delete a program off of it i've just been taking the folders the program is in and dragging it to the trash? is that the right way.

Hi Rebecca --
Yes, dragging the app to be disposed of to the trash and emptying the trash deletes the app. from your system.
But some apps come with their own uninstaller. When they do, the preferred method of deleting them is to use the uninstaller.
If you're wondering whether you've gotten all the files related to a particular app off of your machine, you can always run a spotlight search and see if anything remains, but in most (almost all cases) these straggler files (should they be there at all) are typically quite small and nothing to worry about.
-- JDee
PS Your stats note that you're presently running OS X 10.4.3. If that's so, you might want to think about updating to the most current version (10.4.5), as Apple recommends it for all users. You can update just by running Software Update (clicking the Apple Menu > Software Update) or you can use the 10.4.5 Combo Updater. In my view (and in many others') the Combo Updater is the way to go.

How do I delete C:program files (x86)/common files/apple

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