How do I delete one subscription, and upgrade to a...

How do I delete on sub and update upgrade to another subcription? Can I get Live help?
Post transferred from blog article to create its own new thread (topic);
subject/title edited accordingly.

Hi, Nurse4u, and welcome to the Community,
What you would do is cancel the subscription which you no longer need, and then start a new subscription which will better meet your needs. Here is a link to the FAQ article related to cancelling a subscription:
https://support.skype.com/en/faq/FA1881/how-do-i-cancel-my-subscription
If you are a Skype Premium subscriber, you would be eligible for assistance via live instant message chat.
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service
You will need to proceed through each step, one at a time. Sign on to the Skype website as requested. Choose the subject and topic which most closely matches the item you need assistance with. Then, continue past Step 2 of the instruction where several articles from the FAQ library will appear for you to review, and proceed to Step 3, Continue Support Request (the blue "button" appears at the lower right corner of the website page). You may also skip through Step 4 where you will be referred back here to the Community; no need to do this as the Community is where you started. When you complete the webform and click Submit, your information is relayed to Skype and you will receive a reply via e-mail.
If you are a Skype Premium or other eligible customer, you will be routed to start an instant message chat session with a Customer Service agent.
Regards,
Elaine
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