How do I delete previous owners apple ID?

I bought this used power Mac and don't know who the previous was. I need to update software, and I need to delete previous owners apple I'd. I'd like to delete everything and reinstall original software and then update. I need help! I have know idea what I'm doing!

Boot from install CD and erase the drive using Disk Utility then reinstall from the CD
Allan

Similar Messages

  • How to delete previous owners apple ID  ?

    Need a simple explanation on how to delete the previous owner's  apple ID.
    Can't seem to delete the App Store program ,  and whenever I use it , it pops up the previous owners Apple ID.
    I have my own Apple ID ,  but doesn't seem to do much good.......
    Thanks

    All apps (and other iTunes content) is tied to the account that downloaded it, so if the previous owner downloaded those apps then only hi/her account will be able to update those apps.
    You can tap on the id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and log out of it, and you can remove all of the previous owner's content and put the iPad back to factory defaults via Settings > General > Reset > Erase All Content & Settings, so that you can then set it up with just your account and content

  • How can I delete previous owners ID from iMac without original media?

    Hi there,
    Hope someone can help me as I'm relatively clueless!
    We have purchased a 2nd hand iMac from Amazon and have been trying to download from the Mac App Store, we both have Apple IDs but when we are trying to download/purchase an app that was previously downloaded by the last owner it is only giving us the option to Accept and not purchase, after signing in it then gives us the error message that it has already been downloaded to the previous ID and if we want to download it we need to re-purchase it, which is fine.
    So my question is how do we do this? we did not get any original media in the box so cannot factory reset and redownload.
    Fingers crossed someone has the answer as I'm itching to get on and use the machine!!
    Thank you in advance,
    Vicky.

    Hi Vicky ...
    Since this is a 2nd hand iMac, you can reformat the drive by using Lion Recovery
    That will delete all the personal data from the previous owner so you can start fresh from factory settings.
    we did not get any original media in the box so cannot factory reset and redownload.
    New Macs do not come with optical media.

  • HT5621 Delete previous owners Apple ID

    Hello, I have a previously owned iPhone, purchaed from eBay. I am trying to change the Apple ID. I set one up on-line with a password; however, the previous owner's is still on the device. Any way I can delete that ID? Thanks

    You log out of the ID on the phone.
    Settings > iTunes & App stores.
    Tap the AppleID, sign out then sign back in with new AppleID.
    Settings > Messages.
    Turn off iMessages the turn it back on with new AppleID.
    Settings > iCloud.
    Delete the account then turn it back on with new AppleID.
    Or just Settings > General > Reset > Erase All Content & Settings.  Set up the phone as a new phone with your Apple ID.

  • Just bought a second hand MacPro early 2008 running Mavericks. How do I reset it to standard deleting previous owner admin account?

    Just bought a second hand MacPro early 2008 running Mavericks. How do I reset it to standard, deleting previous owner admin account?
    The previous owner seems to have cleared most of his stuff but I can't make changes as it's asking for the admin password!
    Is there a way to reset the MacPro back as if I was logging on for the first time so that I can set it up as my computer?

    The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
    How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number onthis page. Then find the model on this page to see what OS version was originally installed.
    It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
    1. If you don't own another Mac
    a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from theApple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
    b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
    To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
    c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
    d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
    2. If you do own another Mac
    If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
    3. Partition and install OS X
    a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
    b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the  Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
    c. An unusual problem may arise if all the following conditions apply:
              OS X 10.7 or later was installed by the previous owner
              The startup volume was encrypted with FileVault
              You're booted in Recovery mode (that is, not from a 10.6 installation disc)
    In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
    d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
    e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
    4. Other issues
    a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
    b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to  authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
    c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like.

  • Sed an iPad from someone and I want to go into App Store to update apps, but when I click on the update button, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine?

    I purchased an ipad from someone and i set up my apple id for it but when i go to the app Store to update apps, i click on the update button for an app, the previous owners' apple Id username appears and it won't take my apple id password. How do I replace their username w/ mine? It doesn't give me an option... Help! Please!

    Cc2528 wrote:
    The iTunes Store on my iPad is set up with all my music already. And at the very bottom it shows my apple Id username. The only place it shows the previous owners id is in the App Store...
    You can probably change the ID in the "iTunes and App stores" settings on the iPad....click on the wrong account ID , select sign out, then log in with your own ID, I have not done this but I think it works.....
    but I would be more inclined to to the factory reset and start afresh.

  • HT3819 How do I change the Apple id that is listed as my home share on my apple tv?  I bought a used one and it has the previous owners apple id loaded in the home share.

    How do I change the Apple id that is listed as my home share on my apple tv?  I bought a used one and it has the previous owners apple id loaded in the home share.

    Welcome to the Apple community.
    Settings > computers.

  • I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

    I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

    Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
    ...i was also allowed to purchase an apple network id for this phone...
    I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id".

  • HT5569 previous owner isn't with how can start iphon5 and forget previous owner Apple ID ?

    previous owner isn't with how can start iphon5 and haw can forget previous owner Apple ID and how can I use my Apple ID ?

    If you know the previous owner contact them and have them follow the procedure given here:
    http://support.apple.com/kb/PH2702?viewlocale=en_US

  • How do I reset used ipad mini that has previous owner apple id in it?

    How do I reset used ipad mini that still has previous owners apple id in it?

    Where is the id showing ? If the previous owner left it tied to his/her account in Settings > iCloud and has Find My iPad enabled on that screen  then you will have to contact the previous owner, only he/she can remove the iPad from their account - it will need his account's password to log out directly on the iPad, or he can do it via http://www.icloud.com
    iOS 7 and activation lock : Find My iPhone Activation Lock: Removing a device from a previous owner’s account.

  • How can I remove the previous owners apple i.d. from my app store?

    Just recently, after 8 months of ownership, my App Store has started to cancel my updates in favour of asking the computers previous owner to log into the app store to update. Is there any way I can remove their account from my App Store? It's getting annoying!

    Were there apps that the previous owner bought from the Mac App Store on the Mac when you got it? They should have been removed before passing the Mac to you. At this point those are pirated apps and they can only be updated using the previous owners Apple ID. You should remove all of them from the Mac and buy them using your own Apple ID. Probably not what you wanted to hear.

  • I don't have the previous owner apple account how can I activate my iPhone without the previous owner?

    What can I do to active my new iPhone 5s if I don't have the previous owner apple ID because I don't know him.

    So the trick here is at what point are you getting stuck? You'll know whether or not you can use the device after you've restored it in iTunes. If the previous owner had not removed their iCloud account (or turned off Find My iPhone) before you do this, then the phone is forced into Activation Lock (which you'll likely see after restoring the device, upon setting it up). If this is the case, you either HAVE to contact the previous owner and have them help you type in their password or remove the phone from their iCloud account by logging into iCloud.com, or if you can provide valid proof of purchase you may be able to get support through AppleCare or an Apple Store. Otherwise, see if you can return it! Good luck!

  • How do I delete an old apple ID from my iMac when dont have password or security question answers?

    how do I delete an old Apple ID for iCloud on my iMac when I no longer remember password or security questons?

    With iOS 7 there’s no workaround.
    They should have done this.
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    iCloud: Activation Lock
    http://support.apple.com/kb/PH13695
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
    Buying or Selling a Used iPhone or iPad Running iOS 7? Read This First!
    http://www.makeuseof.com/tag/buying-or-selling-a-used-iphone-running-ios-7-read- this-first/
    You may have purchased a stolen iPad.
     Cheers, Tom

  • Can't update iPhoto and Kindle apps because they need the previous owners Apple ID

    I was recently given a Mac Pro (which I absolutely LOVE).  iphoto and Kindle both need to be updated however because they are under the previous owners Apple ID I have no idea how to do it w/out contacting the previous owner?

    The apps are licensed for only computers owned by the previous owner.  You should delete them from your computer.  Find each app in Launch Pad, click and hold on it until it wiggles and an "X" appears next to it, then click the "X".
    You can then purchase any you need with your account.  Kindle is free, iPhoto is only $14.99

  • How do i find previous owner of iphone 5 so they can take the phone i bought off craigslist and take it off their account so i can use it.

    how do i find previous owner of iphone 5 so they can take the phone i bought off craigslist and take it off their account so i can use it.

    The same way you found them to buy it - use whatever means you
    used to accomplish the purchase on craigslist.
    Apple cannot/will not give you the information about any previous
    owner(s) of the iPhone.
    When/if you do contact them, here is what the previous owner needs
    to do:
    Backup the device to iTunes or iCloud, if desired: http://support.apple.com/kb/ht1766
    Settings > Messages > iMessage > Off
    Settings > FaceTime > Off
    Settings > iCloud > Delete Account (this only unregisters and deletes it off the iPhone)
    Settings > General > Reset > Erase All Content and Settings
    More Info... http://support.apple.com/kb/HT5661
    (thanks to paulcb for the wording)

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