How do I disable cartridge protection on hp envy all-in-one 4500e printer

Installed a colour cartridge but get error message saying it is cartridge protected and printer refused to print. How do I disable the cartridge protection feature on this printer?

Hi,
HP Cartridge Protection is a feature meant to avoid couterthief.
A Protected Cartridge is a USED cartridge which been protected by its previous owner.
Once a Cartridge being protected by a user from the HP software, the cartridge can only be used the specific printer, it cannot be used on any other printer.
You will need to replace the protected cartridge in order to resolve the problem, its protection cannot be disabled.
Shlomi
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