How do I disable chat window that loads automatically when browsing

Every since I installed firefox when a new page loads when browsing the internet I get a 4" square blank chat box that opens in the right lower corner. I've tried disabling my chat on all programs and it doesn't solve the issue. I never have this problem when using chrome or internet explorer. I design web sites and like firefox the best for checking my pages after making changes. I would prefer to make firefox my default browser and delete chrome but this box opening is very annoying.
Thanks,
Tad Fitzgerald

Hi Tad Fitzgerald,
This sounds like the content in the new page may be not working correctly. You can try Safe Mode [[Troubleshoot Firefox issues using Safe Mode]] to see if there are any issues with the add ons or you can also try [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
What is the url of the new url feature in about:config?
The feature is browser.newtab.url.
I hope this helps.

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