How do I do a clean install of iTunes ?

how do I do a clean install of iTunes ?
One of the guys at apple support suggested I do this after I upgraded itunes - now it shuts itself down after 2 seconds !!!
When is apple going to fix this ?

Is there something Apple needs to fix? While you and a handful of other people are having problems there are  millions of others who do not come here and post simply because they are not having problems.  Given the complexity of computers there is likely some small file that is not being installed properly or there is something else you have installed that is conflicting with other software, or your computer file management is having problems and something is not where it should be.
First, I would check if it is really a problem with the application. You do not provide details on what is happening so it is hard to help.  Try starting itunes in Safe Mode:
iTunes Safe Mode - http://hints.macworld.com/article.php?story=20090915214613484
iTunes: Troubleshooting issues with third-party iTunes plug-ins - http://support.apple.com/kb/TS3430 - hold down the Option and Command keys (on Mac OS X) or holding down the Shift and Control keys (on Windows) while opening iTunes
If that doesn't help (short-term), restart normally but hold down the option key and make a new, blank library.  If itunes starts that way then you have a corrupt library file and it will need to be rebuilt (more information later if that is indeed the issue).
If you're determined to reinstall itunes, I don't know if this works with Lion since I believe they really tied itunes into the operating system rather than leaving it as an independent application, but try dragging the iTunes application in your Application folder to the trash, then empty the trash.  Back up your computer before installing any new software.  If the update does something you don't like this is the only way to revert.
Verify your hard drive with Disk Utility's First Aid.  If it reports problems then that has to be dealt with before you do anything else.
Use Disk Utility to repair permissions.
Download the update from Apple.  Some of us don't use Software Update to actually update, just so we know the installer file is safe and sound on our computers for use.
Install the update.
Repair permissions again.
Restart your computer.
There are also preferences files that could be the issue. Those are hidden from you in Lion and again, it's a separate post on how to deal with those.

Similar Messages

  • How many times can you clean install leopard on the same computer?

    How many times can you clean install leopard on the same computer? Will the leopard dvd run out of installations and not let you install anymore?

    Hi colman Prez;
    Now that the funny comments have been made, I have a serious question and that why are you worry about reinstalling Leopard with an Erase & Install which is what I take that you mean when you say clean install. In actually fact there is no such thing in OS X as a clean install.
    I am curious because in all the years I have used OS X, I have yet to do an Erase & Install yet.
    I know with Windows that they suggest reformatting and reinstalling at the drop of a hat but that isn't true with OS X.
    Allan

  • How can I do a clean install of Mountain Lion?

    I have an older MacBook Pro that I'm selling. I upgraded to Mounbtain Lion, but there was not an option to do a clean install (wiping everything clean and starting fresh). I want to do this to make sure all of my data is removed before I sell it. How can I do a clean install of Mountain Lion in order to accomplish this? In the past, from DVDs, it was easy. Thanks!

    Budrew wrote:
    Sure, but I would imagine that it will be common for people to sell their Macs with upgraded OSs.
    That was only OK when you bought the Upgrade DVD and included both the original system discs and the disc you used to upgrade the OS.
    Since Apple has now gone to the Download only model of OS X you now always need to install the Original OS or an Upgraded version that you have the DVD disc for.
    If a Mac came with Leopard and you upgraded to Snow Leopard and then to Lion or Mt Lion you must remove Lion or Mt Lion and reinstall either Leopard or Snow Leopard and include all the discs for that system, Originals and the Upgrde Snow Leopard DVD.
    If your system came Snow Leopard and you installed Lion or Mt Lion thenn again you remoeve Lion or Mt Lion and reinstall Snow Leopard and include the original discs that came with the system
    If your system came with Lion and you upgraded to Mt Lion then you remove Mt Lion and reinstall Lion.
    The reason for all of that is because with the Download only OS all upgrades are TIED to YOUR Apple ID, not to the computer. So the new owner can not reinstall Lion or Mt Lion, whichever you upgraded to, without using your Apple ID.

  • How can I do a clean install after doing an update using a volume purchase license?

    My question is this:  We purchased 20 licenses of Lion through the Volume Purchase program.  2 of the users installed it first doing an upgrade - now they have decided they want to do a clean install.  How can they do a clean install - I can't give them the installer cd we created because I have been informed by Apple Sales that it will use another license from our quantity of 20 - but they offered no other solution.
    We would rather not waste another license just to do a clean install.
    Thanks!

    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.
    This method relies on the Internet Recovery system. This is the standard procedure when you don't have an installer or Lion came pre-installed.

  • How do I do a clean install of Mountain Lion?

    I already have Mac OS X Mountain Lion on my MacBook Pro A1126, but how can I do a clean install on it? Do I have to buy a installation disc or from Mac App Store?
    Thanks in advance!

    I differentiate between a 'clean' installation and a 'fresh' installation by this meaning: a 'clean' installation means that you're going to erase the boot drive and 'cleanly' install everything, including OS X anew, whereas, for me, a 'fresh' installation means only that you're NOT going to erase the entire drive, but only install a 'fresh' version of OS X.
    So which do you wish to do?
    Either way, you should just be able to boot into your Recovery partition (hold down the command and R keys whilst booting) and then either install a 'fresh' version of OS X, or erase the contents of the drive, using Disk Utility, and do a 'clean' install of OS X.
    Mountain Lion does not come on a disc - you should have purchased it via the App Store and you may need your Apple ID to install again from the Recovery partition.
    Does that help?

  • How do I do a Clean install of Tiger and Classic?

    My G4 came with Jaguar. OS 9 was part of the complete installation, that you could install or choose not to install. My computer has been having a lot of issues lately and I think that a clean install would be a good idea, especially, since I used an upgrade to install Panther and then installed Tiger on top of Panther. I want to install classic and Tiger. How do I do this properly? Thanks

    I plan to back up my personal files and any
    downloaded software I have.
    Amazing that. You've told us that numerous times, but
    you've failed to provide us with information on
    HOW you're going to do this. That is, please
    explain WHAT you're using for the backup and
    WHERE you're planning on using to store the
    backup.
    All Power Macs come with the capability of burning CD's today. Mine can also burn DVD's, so backing up MY files is NOT a problem. I just can't clone my whole drive. Now, I'm not sure how this is pertinent in answering my question about how to properly do a clean install of Tiger and be able to install Classic. My son however, just told me he thinks that all I need to do is to clean-install Tiger. Then, insert the installation CD with classic on it that came with my computer. Find the invisible file, which is a disk image and drag the contents of the disk image to my computer. If anyone can tell me if this is correct, I would appreciate it.

  • How do I do a clean install from Lion download

    how do I do a clean install from Lion download ?
    My old tower will only stretch to Lion which I have had to download and installed it following the instructions.
    My local Applestore genius has told me to do a clean install but I don't have or can't find a copy of the Lion osX to use.
    Applegadge

    Welcome to the Apple Support Communities
    If you are already using OS X Lion, use OS X Recovery to reinstall OS X and erase the disk. See > http://support.apple.com/kb/HT4718
    Follow these steps:
    1. Make a backup of the data you don't want to lose after erasing the hard disk.
    2. Start your computer holding Command and R keys to start in OS X Recovery, and open Disk Utility.
    3. Choose "Macintosh HD" or the OS X partition in the sidebar, go to the Erase tab and erase the disk.
    4. Close Disk Utility and reinstall OS X

  • How do you do a  Clean install lion

    How do you do a clean install of lion? My iMac is 8 yr old and has gotten sluggish. At one point it was suggested that I might want to do a clean install but no one ever told me how to do that since we don't have a disk!

    Assuming you already have Lion installed, boot into Recovery Mode (Command-R). From there you can reinstall Lion. Note, however, that a clean install means you first erase the drive you want to do the clean install on, and unless you have a complete backup of everything that's currently on it, you'll lose it all; the clean install will leave you with a fresh operating system but nothing else. To get it all back, make that external clone, then when the clean install is finished on the internal, Setup Assitant will run and you can point it at the external clone to get all your stuff back.

  • Numerous attempts at a clean install of iTunes have failed.  I am running Win7 64 bit on a Toshiba L series Satellite w/8G RAM and 100  G HDD space.  Error message was (-42404), but following a complete (recommended) uninstall am now getting "Error 7".

    Numerous attempts at a clean install of iTunes have failed.  I am running Win7 64 bit on a Toshiba L series Satellite w/8G RAM and 100  G HDD space.  Error message was (-42404), but following a complete (recommended) uninstall am now getting "Error 7".  The prior uninstall included the establishment of administrator rights to files and folders left in the Apple folder after running the uninstaller, and successfully removing ALL visible and hidden Apple files and folders.
    Any other suggestions out there folks?

    On Oracle Metalink site, there are many documents which says that Oracle 32 bit software works on 32 bits OS and 64 bits software works on 64 bits OS. Official support is only in those combination....
    So there is no good way to help you in your case-XE is 32 bit application with hard codded compiled libraries which most of them would not work on 64 bit OS.
    Sorry
    8(
    Hope this helps

  • Forcing a clean install of iTunes : Windows 7

    I have never has any problems installing updates to iTunes, but now I have reached my breaking point after wasting countless hours trying to get the latest version (freshly downloaded) of iTunes to install.  Bottom line. it should not have to be this hard to install an app!! I have spent hours at this, and am completely exhausted..
    Out of the blue , I am suddenly getting install errors such as Error Getting file security Get Last  Error 5, and Procedure entry point errors, DLL files not found, etc Why? Where is this all coming from.?  I have goggled and read many "solutions" and workarounds which take you to the bowels of Windows...making changes to security, and owners and manually deleting dlls  etc. but nothing works.
    I have installed and uninstalled and re installed, and removed and repaired and ran as administrator a dozen times. I am exhausted. This is all really nonsense. Who has time for this??
    Is there any sure fire way to force a clean install of iTunes so that it works?
    I am all out of options. Any help would be appreciated.

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • How can i do a Clean install of Audigy 2 Z

    I'm trying to find info on how to do a clean install of audigy 2 ZS, the first install the progam wasn't doing anything for like 5mins so i stoped it.Now i cannot uninstall it from? add/remove programs. Error Number: 0x8004020?Description: An event was unable to invoke any of the subscribers. Setup will now terminate.
    You would think all the money Creative makes off these card wouldn't be so **bleep** hard to uninstall the software when it acts up.

    Here's my method (it takes a while, but it works perfectly).
    . Uninstall all Creative software in add/remove programs.
    (a. You may want to physically remove your soundcard if Windows automatically installs a driver for it.)
    2. Boot into safemode and run DriverCleaner Pro (selecting the Creative option).
    3. Reboot.
    4. Delete the Creative directory (c:\program files\creative)
    5. Assuming you've got show hidden files turned on, go to your installshield directory (c:\program files\installshield installation information).
    6. You'll see a whole bunch of folders. Delete all folders with anything related to creative in them. They usually have files with CT in the name).
    7. Reboot, then run CCleaner (use the issues button).
    I know it's long winded, but this is the only way to get a 00% Creative free system. I found the installshield thing out the hard way - I kept getting a plxcore error and BSOD during driver installs until I figured it out.

  • How do I perform a clean install of ios8 on my iPhone 5

    I would like to perform a clean install, meaning not putting ios8 on top of ios7.
    Is there an advantage to doing this? When I installed Mavericks on my MBP I had the Genius Bar do it and it was like a new Mac,
    So, my thoughts are that a clean install, starting as if it were a new phone would be the same.
    Is this true?
    How would I do that after backing up through the latest iTunes.
    Would I need to set up pop mail accounts from scratch or would that come back in the restore backups
    As you can see, I am unsure as to the best way to make my iPhone 5 run trouble free with ios8
    Advice and instructions are welcome
    jojoguitar

    Okay....so Apple does have a guide related to Mass deployment which includes a rough way to do a clean OS X Server clean install. You need to use a NetBoot Lion Server as a boot, but it works.
    http://support.apple.com/kb/HT4746
    Use these steps to create a NetRestore image of an un-configured Lion Server:
    Install OS X Lion, and then Lion Server. This server will be used to create the NetRestore image.
    On the server, install the app named "Install Mac OS X Lion" from the Mac App Store (a network connection is required for this process).
    Install the Server Admin Tools from http://support.apple.com/downloads/ on the server.
    Open the "Install Mac OS X Lion" application, and install to an empty volume. This volume can be a spare partition or external hard drive. Be sure to click the Customize button and to select the Lion Server software.
    Once installation is complete, the server will restart from the newly installed volume.  Instead of completing the setup assistant, press Command-Q to quit the assistant.
    Select the option to shut the server down.
    Restart the server and hold the Option key.
    When the Startup Manager appears, select the volume which you've already configured Lion Server on.
    Open System Image Utility and create a NetRestore image from the newly installed (and still un-configured) volume. If you'd prefer to image the volume after it has already been configured, you can proceed with the setup assistant before booting back to the original installation created in step 1.

  • HT1338 how do you perform a clean install for imac

    How to perform a clean install for imac, because I cannot upgrade to version 10.6?

    Here are the technical requirements for Snow Leopard:
    http://support.apple.com/kb/sp575
    If your iMac meets the requirements, then you will have to purchase the Snow Leopard disk from apple:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    To reinstall your OS, insert the original OS disk that came with your iMac and start up the iMac holding the C key.  Start the installation process and when you see the menu bar, select 'Utilities'. From the drop down menu, select Disk Utility.  Erase the HDD and the continue the installation.
    Note that this will erase all data on the HDD so have it backed up before you start.
    Ciao.

  • How do I perform a clean install of Lion Server?

    There seem to be many sites documenting how to pull out the ESD image and burn a bootable copy of Lion.
    What I'd like to know is how do I perform a clean installation of Lion Server?
    Is it possible to just install Lion and then open the App Store and install from Purchase without being charged again?

    Okay....so Apple does have a guide related to Mass deployment which includes a rough way to do a clean OS X Server clean install. You need to use a NetBoot Lion Server as a boot, but it works.
    http://support.apple.com/kb/HT4746
    Use these steps to create a NetRestore image of an un-configured Lion Server:
    Install OS X Lion, and then Lion Server. This server will be used to create the NetRestore image.
    On the server, install the app named "Install Mac OS X Lion" from the Mac App Store (a network connection is required for this process).
    Install the Server Admin Tools from http://support.apple.com/downloads/ on the server.
    Open the "Install Mac OS X Lion" application, and install to an empty volume. This volume can be a spare partition or external hard drive. Be sure to click the Customize button and to select the Lion Server software.
    Once installation is complete, the server will restart from the newly installed volume.  Instead of completing the setup assistant, press Command-Q to quit the assistant.
    Select the option to shut the server down.
    Restart the server and hold the Option key.
    When the Startup Manager appears, select the volume which you've already configured Lion Server on.
    Open System Image Utility and create a NetRestore image from the newly installed (and still un-configured) volume. If you'd prefer to image the volume after it has already been configured, you can proceed with the setup assistant before booting back to the original installation created in step 1.

  • How do I do a CLEAN install of Lion?

    I've just installed Lion and it runs more like Mouse. Everything has slowed right down. I've repaired permissions, and that's no better. Adobe Bridge is an absolute nightmare. I've reset it's preferences and that's not helped. It keeps asking me to restart, but restarting doesn't help either. Reading the advice in Apple communities suggest I do a clean install rather than to install over Snow Leopard.
    How do I do this please? I have everything backed up to Time Machine. I'm usuing an iMac with 3.06 Ghz Core 2 Duo processor with 4 GB 1067 MHz DDR3 memory, and a 1TB hard drive. Should be fast enough to cope, but feels like an old Performa now.
    Wish I was back to good old Snow Leopard!
    Can anybody help? I don't want to screw things up and make it worse.
    Thank you,
    Bruce 

    clean installs can be done from the Lion download you get from the app store - BUT only before you install it.
    i know they are now doing some new options for installs with the latest machinery with boot paritions etc, but the best bet for you is probably to re-download the lion installer from th app store, and then google this phrase
    "how to make a bootable Lion install disc or drive"
    and go to the mac world page telling you how to make a bootable image to burn to dvd and then do a clean install.
    upgrading OS always does weird stuff, you're usually better off doing it clean - and even the migration assistant seems to be a waste of time, as you still need to re-enter all yoru serial numbser for apps etc.
    best bet is to start a clean install on to a new partition or hard drive (can be external FW drive) then you start to run off the 'new' system, and keep the old one for a week or two to go grab all your favourite file and fixes for stuff. then Once you have your new OS running nicely you can ditch the old one, and clone your system over to the 'proper' internal drive.
    see super duper app for cloning boot disks if youre interested.

Maybe you are looking for