How do I do a hard shutdown on my 5s phone

How do I do a hard shutdown on my phone? I have tried simultaneously holding down the on/off button on top with the round button on the lower face of the phone, but it will not shut off.
K

What you describe is called a reset, it will never shut the phone down.
Stop pressing the home button.  Press and hold only the power button until the Slide to Power Off slider appears, then slide to power off.

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    <Branched to a new discussion for more exposure and edited subject line to fit topic.>
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  • A while ago i went to sync music onto my Ipod Touch. Not only did the computer erase my music i had no idea how to get it back :( I contacted Apple on the phone but the name was american and i found it really hard to understand him. How do i get it back!

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