How do I do software restore on iPad?

The problem is that I only get wifi within about 3 feet of a router.  Technical support line said I need to do a complete software restore.  How do I do this?  The software version is up to date.

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.

Similar Messages

  • How to do a factory restore on iPad?

    Hello,
    I have the old 1st gen iPad with 3G and a 64gb hard drive, and have had it for 4-5 years. My problem is, after a crash I was asked to do a reset. I did, and now the iPad will not turn on. The apple logo comes onto the screen and it will stay like that until the iPads battery has died.
    I was thinking that a factory restore could fix the problem but I get an error when I plug my iPad into the laptop. "iTunes could not connect to this iPad. An unknown error occurred. (0xE8000012)."
    I was thinking that when my iPad crashed, a file may have corrupted. But my question is, how can I fix this problem or at least how can I do a factory restore?
    I will be very grateful for any feedback regarding the subject but in all honesty, I do not really care if it does not get fixed. It is an iPad 1st gen, I am just
    bothered about the £729 I spent on the device (I bought the case with it).
    Feel free to ask for any information I may have missed out.

    Take a look at this.
    iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

  • How I update the software in my iPad?

    I need to update the IOS in my iPad but when it tries to install it gives me an error message that the update can't be installed due to an error in the file.
    How do I fix this?? How do I download the update file again??
    Thanks.

    What model iPad do you have & what iOS version is it running? For the iPad 1, iOS 5.1.1 is the max version.
    See
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. After you update to iOS 5.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • HT201412 how can i recover or restor my ipad

    i tried to reset my i pad but i can not do it continue, i need help

    If you want to reset your iPad to factory new condition then you simply connect it to iTunes and choose the appropriate option.

  • I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?, I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?

    I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?, I updated the software on my iPad mini and now the FaceTime app is missing. How do I restore it?

    Check settings an make sure FaceTime is turned on and addresses are configured  (Settings app > FaceTime)
    Check all of your home screens and folders. It could have been inadvertantly moved (you can also use Spotlight search to check fior it: Swipe down form the home screen. This will also let you know it it is in a folder)

  • I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to mu US account.

    I updated my software in my iPad, can't connect to App Store or iTunes, It says that I have to change to US account, right now I'm in Mexico, how can I change it to my US account

    Back up all data.
    Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
              8.8.8.8
              8.8.4.4
    That's Google DNS. Click OK, then Apply.
    In Safari, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
    and confirm. If you’re using another browser, empty the cache. Test. Any difference?
    Notes:
    1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the  Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
    2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

  • How do I update the software on my iPad to iOS 6.3.1?

    How do I update the software on my iPad to iOS 6.3.1 from iOS 5.1.1?

    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1.x
    iPhone 4                                      iOS 6.1.x
    iPhone 4S                                    iOS 6.1.x
    iPhone 5                                      iOS 6.1.x
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1.x
    iPod Touch 5                               iOS 6.1.x
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1.x
    iPad 3                                          iOS 6.1.x
    iPad 4                                          iOS 6.1.x
    iPad Mini                                     iOS 6.1.x
    =====================================
    Select the method most appropriate for your situation. If you are trying to upgrade to iOS 5 or higher, then you will have to connect your device to your computer and open iTunes in order to upgrade.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • How can I restore my iPad from an encrypted backup if I didn't put a password on it?

    I went to back up my iPad two days ago just as I have several times prior. Low and behold, it asks me for a password of which I have no knowledge of EVER putting one in. So I called Apple support. The "genius" (and I use that word loosely) told me I had to reset my ipad as a "new" ipad in iTunes, then use an older backup to restore my data. All went fine until the iPad restarted and immediately began doing a backup to the iCloud. I proceed to try to restore my data. Only 1 older backup shows up in the list, which is the one I did right before resetting the iPad, BUT, it is encrypted. So now I have an ipad that USED to have a years worth of appointments and schedule that is now empty. I went to the local Apple store and the "Genius" there skated around the issue for an hour because he didn't have a clue how to get my calendar restored. He finally, as he was wrapping up, gave me the web address to the Expresslane.apple.com folks and told me that they would help me. I followed the links that he told me to and right before It said someone would call me, They asked for $19.99 first, even though the local genius told me there would be no charge since he was referring me to them. This is my first and last Apple product as I will be looking for a more reliable substitute.

    So what is your question?
    If you forgot your encryption password:
    Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.
    The above comes from here:
    http://support.apple.com/kb/HT4946

  • How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas

    How can I recover an old/disused iCloud account. I was having some issues with my apple id so I restored my iPad, I am now stuck on the activation screen as I no longer use the iCloud account i used to set up the iPad and can't remember the address or pas

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • I attempted to upgrade the software on my iPad and I got a message that said it couldn't restore the iPad software due to an error. Now the iPad has a black scrren with the apple symbol and the processing symbol going around.

    I attempted to upgrade the software on my iPad 2 and I got a message that said "unable to restore Ipad due to error". Now the iPad had a black screen with the Apple symbol and the processing symbol going around and around. When I tried to re connect it to iTunes is says "cannot connect to this iPhone due to error". How do I reset the ipad?

    Please Get the iPad User Manual for iOS 5.

  • I tired to resatrt my ipad and now its on a screen with usb cord connectinng to itunes how do i get it off of there without restoring my ipad?

    How can i get my ipad out of recovery mode without having to restore my ipad to factory settings. I was trying to restart my ipad so i held in the home and power buttons at the same time and now its stuck in recovery mode

    How can i get my ipad out of recovery mode without having to restore my ipad to factory settings.
    You need to restore the device.
    iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
    If you are concerned about losing your iTunes purchases, you can re download without being charged again.
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • After I restored my ipad I chose itunes restore. now how can I get my info of which is backed up from icloud?.

    hi all!
    Reseting ipad, we are asked to restore info from icloud or itunes. If we choose icloud, the info will be restored, but the apps on the ipad should be downloaded from app. store! because icloud can't save the applications. and If we choose to restore with itunes, the apps will be loaded quickly ,But still we need our info in icloud. and if we go to icloud backup , from ipad settings, we just have one choice: back up now! that backs up the new info, not our backed up info. but we need our backed up info.
    After I restored my ipad I chose itunes restore. now how can I get my info of which is backed up from icloud?

    bechosken wrote:
    My friend wanted to get some music off my itunes
    This is called "stealing". You do not have the legal right to give her the music you have in your iTunes library unless you are the copyright holder.
    when syncing it it said she had to update her phone software first
    That's not quite what it said.  Someone should have paid more attention to the great big warning about the possibility of losing data if the phone wasn't backed up.
    We cannot find her new photos. Please help and there was 100 new pics. Is there any way we can get them back. I already have the program Asoftech - but it doesnt seem to register the iphone only C and D drive. Please help!
    It restored the backup that was made on your computer 6 months ago, which did not contain those photos. You're wasting your time trying to find them on the phone. They don't exist.
    Hopefully, your friend syncs her phone to her own computer on a regular basis. She needs to plug her phone into her computer and restore it from her last backup. That will restore it to the state it was in when the backup was made.
    She also needs to get in the habit of extracting the photos on a regular basis, like she would from any other digital camera.

  • HT201210 When I Restored my ipad 2, it will come out error [ The iPad "iPad" could not be restored. An unknown error occurred (-1). How can I do?

    When I Restored my ipad 2, it will come out error [ The iPad "iPad" could not be restored. An unknown error occurred (-1). How can I do?

    http://support.apple.com/kb/TS3694#error1
    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    Usually this is caused by your antivirus or firewall blocking iTunes access to the Internet. It can also occur if the phone is jailbroken or if the computer you are using was ever used to jailbreak an iDevice.

  • I updated new software and now Ipad is disabled. How do I fix ?

    I updated new software and now Ipad is disabled. How do I fix ?

    Connect the iPad to your computer's iTunes (you will need an up-to-date version of iTunes installed on your computer) and you should be able to reset your iPad : http://support.apple.com/kb/HT1212 - you can then restore/resync your content to it

  • How can i recover the data from ipad when haven't backed up. the software crashed and reboot needed. how to save data??

    hi... my ipad's software crashed and it is not proceeding beyond the apple logo.. it keeps on restarting and i think i have to reboot the device.. before doing that i need to reassure my data is safe.. i haven't backed up the data and due to continuous restarting the computer isn't detecting the device ... how could i save my data??

    Have you tried a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.
    If the reset doesn't fix it, then you will have to restore your iPad ... but without a backup, your iPad's data will be lost:
    http://support.apple.com/kb/HT1414

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