How do I downgrade my membership from Full Creative Cloud to just one app?

How can I downgrade my membership from a full Creative Cloud subscription to just a one app subscription?

Cancel what you have and buy a new subscription
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Special Photography Plan (includes Bridge & Mobile Lightroom)
http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
Cloud Plans https://creative.adobe.com/plans
-and subscription terms http://www.adobe.com/misc/subscription_terms.html
-what is in the entire Cloud http://www.adobe.com/creativecloud/catalog/desktop.html
-http://www.adobe.com/products/catalog/mobile._sl_id-contentfilter_sl_catalog_sl_mobiledevi ces.html

Similar Messages

  • Changing from single membership to full Creative Cloud membership failed

    I have tried to change my single membership to full Creative Cloud membership but it failed. In URL https://creative.adobe.com/account/plans is place where you can update your membership when you give password below next sentence
    (To upgrade your membership, we need your account password.)
    After giving my password, it gives message: Oops! We have detected an error and were unable to update your plan. Please try again later.
    Ihave tried it many times during last 24 hours and with different browsers like Firefox, Chrome and IE-10 wihout success.
    Can you please help me to change my single membership to full Creative Cloud membership!
    Yours sincerely,

    I have to get AE for my animation work because the trial has experied. I have 5 months left my single membership. If I buy now full access instead upgrading, i loose about 125 euros! Does Adobe refund my those 5 months payments?

  • Change from full creative cloud suite to just photography

    How do I change from full Creative Cloud Suite to just photography-Photoshop and Lightroom only?

    First contact Adobe to be sure you don't have to pay a termination fee
    -Adobe contact information - http://helpx.adobe.com/contact.html
    Second cancel the subscription you already have
    -start here https://forums.adobe.com/thread/1703848
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    --and two links which may provide more details, if the above links don't help you
    -http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    Last buy the subscription you want Creative Cloud pricing and membership plans | Adobe Creative Cloud

  • How do I deactivate a machine from the creative cloud?

    how do I deactivate a machine from the creative cloud? I have 2 machines and want to deactivate one. Thank you

    Hi Peter,
    To deactivate Creative Cloud on any machine, simply sign out of the Creative Cloud desktop application.
    You may refer to the help document below to the steps:
    Sign in, Sign out | Creative Cloud desktop app
    Regards,
    Sheena

  • How many times can I download from Adobe Creative Cloud, and on how many computers

    I just purchased a one month plan from Adobe Creative Cloud and already downloaded several programs.  Unrelated to Adobe, I reinstalled the operating system on my computer today.  I just downloaded the programs again.  Is there a limit on how many times I can download Adobe software?   I also am planning on purchasing another computer down the road.  How many computers can I download Adobe software from my current Adobe Creative Cloud membership. 
    Thanks-

    You can download and install it as many times as you like but you must activate it in order to use it.
    You can only activate the software on a maximum of two computers at any one time.
    You can deactivate on a computer via Help > Deactivate and re-activate via the same step.

  • How can I access Edge Inspect from my Creative Cloud account?

    In the Edge FAQ it is stated, that all Edge apps are available for free (with certain restrictions). It is also said that those free versions are not limited to a certain timeframe, but I need a free Creative Cloud subscription to access them.
    Edge Inspect doesn't appear in my apps tab though. And I cannot activate a free Creative Cloud subscription either, because that is limited to 30 days.
    My question is, if I can use the free version of Edge Inspect. If yes, how? If no, why is there a free version that no one can use for free, only evaluate for 30 days?

    Does you computer meet the Tech Specs for Adobe Edge Inspect http://html.adobe.com/edge/inspect/tech-specs.html?

  • How do I change my membership from full to a single program membership in CC?

    CC

    Hi uradooo
    You would need to cancel your complete CC membership and could then sign up for a single app membership.
    Let me know if you wish to proceed with the cancellation.
    Kind regards
    Bev

  • How can i chat with someone from adobe creative cloud?

    I am a student & "rent" the adobe creative suite 6 from the cloud for $19.99 per month. I was told I could download a second copy of the programs I use on a second computer (my laptop). However, the download function doesn't work to do so. Any suggestions? Thanks.

    You could start by telling us what happens when you try as well as the system you’re trying to install it on.

  • Is the full creative cloud membership charged in full, or on a monthly payment plan?

    I'm looking to upgrade from single app. membership to full Creative Cloud membership. It's not clear whether this is charged out monthly or a lump sum payment at the beginning?

    If you look at the plans page you will see what is available in terms of charges.  Since it can vary depending on where you are in the world, I can only describe what I see...
    2 annual plans where you can either pay the year in full up front or you can pay monthly
    1 monthly plan

  • Reinstalling Lightroom 5 from the Creative Cloud

    Assistance required. I have had to delete the previously installed Lightroom 5 Creative Cloud app. however the download app tells me that Lightroom 5 is still installed . Tried restarting the computer to no avail. How do I reinstall Lightroom 5 from my Creative Cloud membership??

    I had the same problem where Lightroom 5 would not reinstall from Creative Cloud.
    I used the uninstallers located in the Applications/Utilities/Adobe Installers folder.
    I also followed all four steps under "When you open the Creative Cloud desktop application, programs are listed as up-to-date even though they are not installed", which included "removing all installed Adobe Creative software. Once all Adobe Creative software has been removed, use the CS Cleaner Tool to ensure a complete removal".  Still the Creative Cloud desktop application listed Lightroom 5 as up-to-date.
    The it occurred to me that I have an external hard drive that I use to keep a backup of my primary drive that is on at all times.  I ejected the external drive, signed out and back into Creative Cloud and bingo! the Creative Cloud desktop application allowed me to reinstall Lightroom 5.  I did have to keep the external hard drive disconnected through the entire reinstall process, because when I reconnected it during the download of Lightroom 5 it again installed on my external hard drive.  So I had to disconnect again, sign out and back into CC and reinstall before connecting my external hard drive again.
    My problems began when I upgraded Lightroom 5 to v5.5.  It seems as thought v5.5 was installed on my external hard drive, even though v5 was clearly on my primary drive (I know, because I saw the app there).
    So I offer this as a possible solution to anyone still having this problem.
    In my case I have a Mac running Version 10.9: "Mavericks".  The backup program I use, ChronoSync, is configured to maintain an identical image that I can actually boot from in case of a primary hard drive failure.
    Question:  Is there a way to direct CC to install LR 5 and all other products on my primary hard drive?  I see this in the forum which implies I can't.  Of course in my case it is apparently confused over what my local drive is, so disregarding my preference is not working.
    Why can't I install Lightroom to a custom location through the Creative Cloud?
    Lightroom must be installed to your local drive and can't be installed to custom location like other Creative Cloud apps. Lightroom always installs to the default location and disregards any preference you select for a custom location. This behavior is as designed.

  • How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I tried going to "Cancel my membership" on their site but it just takes me in a full circle and I end up back at "Cancel my membership" again.  Is this a ploy to not let go of potentia

    How do I unsubscribe from Adobe Creative Cloud and cancel my Adobe ID? I have tried numerous times going to "Cancel my membership" on their site but it just goes through several steps and ends up where I began (i.e. Cancel my membership). Why is it so difficult to unsubscribe? Thks for any advice. Lavandula

    Adobe contact information will not help You. The Finnish sites are making the same loop. The worst thing is that they have send me e-post telling that my membership will continue after first year automatically with 60 % higher price. I don't need do anything I will not continue the membership. It seems impossible to end it. The onlys solution seems to be close the credit card.

  • How do I downgrade my subscription from Adobe CC to Photoshop only?

    I signed up for a yearly subscription around October 2013 for CC.  But I've only learnt to use Photoshop and I never use the other programmes.  I'm currently not working so I cannot afford the $49.99 a month subscription.  I would like to downgrade my subscription/membership to Photoshop only, as $9.99 a month is within my budget.  I have tried the Chat facility a few times, but I have never been successful in getting anyone online to talk to. The last time I tried, I was waiting online for over an hour and just kept getting the "thank you for your patience" message. 
    Please let me know if it's possible to downgrade to Photoshop only, and if so, how to go about it.  Thank you!
    AlyZen

    Hi again Rajshree,
    I'm still not able to purchase Photography CC on Adobe.com.  I tried logging out and purchasing as a new user, but it asked me to set up a user name and password, and I would like to use my existing one. The minute I log in, it defaults again to the message " You're already subscribed to the Creative Cloud membership (one-year), A$49.99/month plus applicable tax. See your plan details. Want to take advantage of our promo for this product? Please contact Customer Support to see if you qualify".
    Can I give you permission to override this and make the purchase of Photography CC on my behalf, and cancel my CC membership? If not, please advise how I can change my subscription, as I can't find a way to get around my existing subscription. If I cancelled it, I'd get charged 50% of the remainder of my yearly subscription, and you've already said there won't be any penalty.  Thanks!  
    AlyZen
    Date: Wed, 12 Feb 2014 21:10:26 -0800
    From: [email protected]
    To: [email protected]
    Subject: How do I downgrade my subscription from Adobe CC to Photoshop only?
        Re: How do I downgrade my subscription from Adobe CC to Photoshop only?
        created by Rajshree in Adobe Creative Cloud - View the full discussion
    Hi,
    Welcome to Adobe Forum,
    We have good news for you, you can just log in to Adobe.com & buy the Photography CC & inbox me privately your order number. I will cancel the Adobe CC subscription without any penalty.
    Please refer to http://www.adobe.com/in/products/creativecloud/faq.html#pslr-bundle
    The offer includes access to Photoshop CC and Lightroom 5, plus feature updates and upgrades as they are available; 20GB of cloud storage for file sharing and collaboration; and Behance ProSite for your own fully customizable professional portfolio. That means you get all the benefits of a Creative Cloud single-app membership for Photoshop CC, but with Lightroom 5 included as well, for a terrific monthly price.Requires an annual commitment with monthly billing. Available for purchase through March 31, 2014 from Adobe.com only.Regards,
    Rajshree
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  • How can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa

    how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen

    Keensy I have requested a member of our support team contact you directly via telephone.  Once I was able to review the correct account it appears our support team has tried multiple times to contact you.  I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
    I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
    For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription.  While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified.  For this to be done you will need to be signed into the same account as your membership/subscription/registered software title.

  • Hi! I want to upgrade from photoshop creative cloud photo plan to full plan CC for students. How do I do this?

    Hi! I want to upgrade from photoshop creative cloud photo plan to full plan CC for students. How do I do this?

    The creative Cloud that you have under this Email Id has complete CC , please let us know if the single app CC registered to another ID.
    Please refer to:
    Manage your membership and payments | Creative Cloud
    https://forums.adobe.com/thread/1235382
    Regards
    Rajshree

  • How can i downgrade my iPhone from ios 7 back to ios 6??

    How can i downgrade my iPhone from ios 7 back to ios 6??

    You might want to check out these two threads:
    https://discussions.apple.com/thread/5325838?tstart=0
    https://discussions.apple.com/thread/5369545?tstart=200
    This topic has been discussed ad nauseum, they might give you some ideas on how to deal with the changes.  Be sure to leave Apple your feedback on the matter: http://www.apple.com/feedback/
    Good luck!

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