How do I downgrade to old version of ipod software?

I'm relatively clueless, and frustrated. We have yet to update our Windows XP 2002 to service pack 2 because of problems we had when we last updated. But, I received a ipod nano (8 GB "red" if that makes a difference) as a gift and would like to use it! Problem is after initially working well, then wierd stuff started happening, so I went to the Apple store and they suggested I upgrade ipod software and itunes, which I did and now the computer cannot even see my ipod. I called for help and they wouldn't tell me how to revert to old ipod software, but I don't even know which version I had and now need to be compatible with service pack 1. I should also revert to an older version of itunes, but again, which one? And, how do I do these changes? Thanks for any advice

The way iTunes 11 treats audiobooks hasn't changed, but you may have to hunt a little for some of the menu options... You may also find Audiobooks on iPods useful.
You can restore much of the look & feel of the previous version with these shortcuts:
ALT to temporarily display the menu bar
CTRL+B to show or hide the menu bar
CTRL+S to show or hide the sidebar
CTRL+/ to show or hide the status bar (won't hide for me on Win XP)
Click the magnifying glass top right and untick Search Entire Library to restore the old search behaviour
Use View > Hide <Media Kind> in the cloud or Edit > Preferences > Store anduntick Show iTunes in the cloud purchases to hide the cloud items. The second method eliminates the cloud status column (and may let iTunes start up more quickly)
If you don't like having different coloured background & text in the Album view use Edit > Preferences > General and untick Use custom colours for open albums, movies, etc.
If you still feel the need to roll back to iTunes 10.7 first download a copy of the 32 bit installer or 64 bit installer as appropriate, uninstall iTunes and supporting software, i.e. Apple Application Support & Apple Mobile Device Support. Reboot. Restore the pre-upgrade version of your library database as per the diagram below, then install iTunes 10.7.
See iTunes Folder Watch for a tool to scan the media folder and catch up with any changes made since the backup file was created.
tt2

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