How do I downgrade to the free 5Gig storage of the cloud? I purchased extra storage and do not need stand would like a refund. I have searched for 2 hours, and after signing up for 10 different communities, have ffinally made it to this field. HELP!

How do I downgrade to the free 5gigs of iCloud storeage? I would like a refund and have searched for two hours. I have NEVER had such a tough time connecting with a company and have certainly spent MUCH MORE than $20. of my time tracking this down... maybe that's the point, huh Apple? Can anyone help?

To cancel an iCloud storage upgrade within 15 days of buying:
Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

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Just recently purchased an ipad 3, obviously not knowing thy would announce ipad 4. anyone have suggestions on selling, returning or does apple have an exchange program? thx!

Just recently purchased an ipad 3, obviously not knowing thy would announce ipad 4. anyone have suggestions on selling, returning or does apple have an exchange program? thx!

This has been answered countless times within this forum, but here's the link to apple's return policy...
http://store.apple.com/us/help/returns_refund

My imac is not allowing me to update to lion osx 10.7 every time i try to buy the app from the mac app store it keeps saying that i need at least 2gb of memory.i have about 173 gb left. can anyone help me out

i need help with this any suggestions or solutions

Free Disk Space & Memory are 2 differen't things.
At the Apple Icon at top left>About this Mac, click on the text below Mac OS X where it says Version 10.4.x and report the Build# please.
Then click on More Info>Hardware and report this upto but not including the Serial#...
Hardware Overview:
Model Name:    iMac
Model Identifier:    iMac7,1
Processor Name:    Intel Core 2 Duo
Processor Speed:    2.4 GHz
Number Of Processors:    1
Total Number Of Cores:    2
L2 Cache:    4 MB
Memory:    4 GB
Bus Speed:    800 MHz
Boot ROM Version:    IM71.007A.B03
SMC Version (system):    1.21f4
Then we cn tell you huw to add more RAM & which is the correct RAM Memory.

Is there a way to make keynote "draw" a line over a period of time. In some cases I can "fake" it using a wipe but if the line double backs on itself, it is not what I would like. Suggestions? Enhancement request?

I can fake what I need if the path is something like:
But if the path doubles back on itself, such as:
The wipe does not have the desired effect. I would think the appropriate name for what I want would be "Draw". I want the line to be drawn from one end to the other in a specified amount of time.

create 2 draw shapes showing as a single coloured line;
one that shows the line from the starting point at the left to the furthest point it extends to the right
the second line starts from the end point of line 1 to the furthest point it extends to the left
add a wipe to line 1, wiping from left to right
add a wipe to line 2, wiping from right to left, which automatically builds after build 1, with no delay
when played back it will look like a single wipe

I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... The product distribution file could not be verified. It may be damaged or was not signed.

Hi folks,
I tried downloading the latest OS X Mountain Lion and [after a long time... I have a slow connection] I got an error message ... We could not complete your purchase The product distribution file could not be verified. It may be damaged or was not signed.
Everytime I retry or continue the download I just keep getting the same error message!!!
What can I do to get my product?
PM

The only thing that worked for me was to boot in safe mode.
Power down. Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore.
No trouble at all once I did this.
Reminder: create full backup before you upgrade OS
Hope it helps.

TS4009 How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

How do you downgrade to the free option or get refund? After selecting free the done button can not be pressed.

Refund:
If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.
Keeping current plan, but downgrading when it ends:
Settings>icloud>Storage & Backup>Change Storage Plan. Look at downgrade options. There you can choose the plan you want when the current one ends.

TS4009 I have followed the steps above but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock up in top right-hand corner, but not sure how to unlock it.

I have followed the steps above for downgrading iCloud storage options, but when I get to the screen to select a downgraded option, the Done button is grayed out and won't let me select a new option. I see a lock in top right-hand corner, but not sure where to go to unlock it.

Choose Apple () menu > System Preferences, then click the iCloud icon.
Click the Manage button.
Click Change Storage Plan.
Click Downgrade Options.
Enter your Apple ID password, then click Manage.
Choose your current plan, then click Done.
(from http://support.apple.com/kb/HT5527 )

HT201401 I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to und

I have my a song purchased from Itunes and would like to use part of it for a ringtone and get all the way thur the process of getting it to my phone but it goes to sync to my phone it doesn't show up in my phone like it says it is suppose to under ringtones. Does anyone have any tips on how to do this.

http://osxdaily.com/2010/09/04/make-free-iphone-ringtones-in-itunes-10/
https://discussions.apple.com/message/17777381 - making a ringtone
Getting ringtones folder to show in iTunes - https://discussions.apple.com/thread/2629494 - iTunes > Preferences. Under the General tab below Show, confirm Ringtones is selected

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it

I accidentally quit my CC on my Macbook pro and now the cloud icon is grayed out and every time I hover over it with the mouse I get the spinning beach ball of death on the icon. I have no idea how to open it because when I use spotlight search to open it it gives me a message saying "Creative Cloud is not open anymore" help!

Since you didn't include any pertinent info such as the Mac model and OS version you are running, here is some general information:
Mac OS X: Gray screen appears during startup
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I have an apple account but would like to create a new one for my mum on my computer how do I do this ?

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My husband uses adobe cs5. The clone tool isn't working and after resetting the tools adobe bridge now goes to picasa. How can we make the clone tool work and have bridge go to cs5 not picasa?

My husband uses adobe cs5. The clone tool isn't working and after resetting the tools adobe bridge now goes to picasa. How can we make the clone tool work and have bridge go to cs5 not picasa?

A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

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The SSD will boot fast, but the real change is launching 10 programs in 10 seconds and being able to use them. (20 seconds for a few big suites).
I would not add or upgrade to 32GB RAM. You can get 8 x 2GB for $100 on Amazon.
Those 250GB HDD are "old" and slow and overdue to be replaced, reformat and use t o backup the system.
Samsung 250GB SSD is down to $150 or so on Amazon also.
The 5770 is gone, hard to find, EOL and over charged for when you do find one.
you could look into how to use a PC 6870 or others.
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iCloud is not designed to "store" photos (as in long term storage). iCloud can be used to sync photos from one device to another (photo stream) and to store a backup of the camera roll. But that's pretty much it.
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So, your questions..
1) You don't/can't
2) No, because of 1.
3) On a computer, deleting large groups of photos is relatively painless. not so on a device.
4) You can't access photos on iCloud because they can't be store in icloud. You can't view/access photos in a backup on icloud unless you restore a backup to a device.
Read this... import photos to your computer...
http://support.apple.com/kb/HT4083

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A few days ago i bought the macbook pro in a Providence. In late Summer i will come back to my Country - Ukraine. I would like to know about a tax for my
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You need to talk with the tax authorities in the countries to which you traveled and that of your home country. We are all end-users liek you and not Apple agents.

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thanks a lot

Hi there,
You may find the troubleshooting steps in the article below helpful.
Troubleshooting issues with no audio from built-in speakers on Macs
http://support.apple.com/kb/ts1574
-Griff W.

How do I downgrade to the free 5Gig storage of the cloud? I purchased extra storage and do not need stand would like a refund. I have searched for 2 hours, and after signing up for 10 different communities, have ffinally made it to this field. HELP!

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