How do I download a missing purchased app with Vista
Purchased video portion on Pro Knot APP last week. It never loaded to my Iphone 4 or PC with vista. Tried to repurchase and message says I already have and it will be reloaded free. Still no video in APP
Hey randy.ky,
If you are having an issue with an item you purchased from the App Store, click on the link below to report it and our iTunes Store Team will investigate for you.
Report a problem with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store - Apple Support
http://support.apple.com/en-us/HT204084
Learn how you can request help with an item purchased within the last 90 days.
To report a problem or request assistance with an item purchased from the iTunes Store, App Store, Mac App Store, or iBooks Store:
Visit reportaproblem.apple.com in your browser.
When prompted, enter the Apple ID and password used to initiate the purchase of the item, then click Sign In.
Find the item you're having a problem with, then click Report a Problem next to it.
From the Choose Problem menu, choose the issue you're having.
Follow the onscreen instructions. You might be asked to describe the problem in a text field.
Click Submit, and we'll review your problem.
Regards,
- Judy
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