How do I download a preordered album

I preordered the Justin timber lake album and I still cannot download it. How do I fix this?

Read this:
Mac: http://support.apple.com/kb/PH12296
Windows: http://support.apple.com/kb/PH1622

Similar Messages

  • How do I download a preordered album from the iTunes Store direct on my iPhone or iPad?

    In the store under the album details, where I would expect the cloud icon to be so I can click and download, it says simply "purchased" and gives me no option to download.
    Any help would be massively appreciated

    Sync the iPad with your computer, or click here and follow the instructions.
    (125741)

  • Downloading a preordered album

    How do you download a preordered album if the email for your account has been deactivated?

    Hey krb987,
    I found this information about methods of downloading a pre-order (other than the link within the email):
    Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
    via: iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Have a great day,
    Delgadoh

  • I preordered Tamar Braxton album and it is not downloading. It just says purchased. How can I access my preordered album?

    I preordered Tamar Braxton album and it is not downloading. It just says purchased. How can I access my preordered album?

    How about iTunes>Store>Check for Available Downloads...anything here? If not:
    Go here:
    https://getsupport.apple.com/GetproductgroupList.action
    ask for assistance.

  • HT201272 How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The album shows as purchased on the iTunes store, but not available to download to my authorized devi

    How do I download previously purchased albums from iTunes when the album has either disappeared from my computer or the tunes are not playable?  The albums show as purchased on the iTunes store, but not available to download to my authorized device.  I also have albums that appear in my library, but are not able to be added to my iPod from my computer

    When you download something from the iCloud, it is a brand new licensed copy. Your iCloud account just contains a notation that you have this app. It isn't storing an actual copy of the app from your Mac.

  • Trying to download a preordered album no cloud symbol appearing by songs even though it is enabled

    Trying to download a preordered album no cloud symbol appearing by songs even though it is enabled, shows purchased but just not happening.

    I've solved it! I hadn't seen the my profile icon, little head, by the side of search box.

  • Why I don't see the option to download a preordered album?

    why I don't see the option to download a preordered album?

    You will probably get more information in Business Catalyst
    The Cloud forum is not about using individual programs
    The Cloud forum is about the Cloud as a delivery & install process
    If you will start at the Forums Index https://forums.adobe.com/welcome
    You will be able to select a forum for the specific Adobe product(s) you use
    Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

  • HT5714 Can't download a preordered album

    I preordered an album on iTunes which was available to download last night. I got an email with a download link which when I clicked took me to my iTunes downloads. There is nothing available to download yet the album says I've purchased it and won't let me download it again. I cannot find it in my purchases and it isn't on my iPhone as being downloaded. Where do I find it?

    I was able to downoad Rat Trap, but not the full album.
    I called Tech support and apparently i was short a couple cents on buying the full album so i recommend you go onto this link and they will call you!
    http://www.apple.com/support/itunes/contact/

  • How do I get my preordered album to download?

    Hi there,
    Whether i look at it on my iphone or on the computer the album says PREORDERED but there seems to be no way to get it to download.
    I cant even buy it again. Album was released on 20 Sep 2013.
    Anyone know how to get it to download please?

    Hi dfitzg05,
    Please refer the knowledge base article: http://helpx.adobe.com/creative-cloud/help/install-apps.html giving download/install instructions.
    Regards,
    Romit Sinha

  • Cannot download my preordered album

    I've preordered the album "my own lane" by kid ink and the music says that it has been purchased but it has not downloaded. I've checked my available downloads but it just says that all my purchases have been downloaded. So I checked my account and clicked on the manage preorders link and the only thing that I was able to do from there was cancel it. I decided to cancel the preorder and just buy it again but now I can't because the songs say that I have already purchased them. What do I do to get the music that I want?

    Hello Brendant808
    You should have received and email stating that your pre-order is ready to be downloaded. If you have not seen it, the report the issue to iTunes Store.
    iTunes Store: About pre-orders
    http://support.apple.com/kb/ht5714
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/HT1933
    Regards,
    -Norm G.

  • Can't download a preordered album

    I Recently preordered an album and received an email saying it was ready for downloading but when I go to purchased I don't see the album there and it's asking me to pay if I want the songs. why are the songs not showing up?

    Hi, RickyDVdub.  
    Thank you for visiting Apple Support Communities.
    I have experienced this exact same issue for a Pre-order album as well.  I would recommend canceling the Pre-order and download it again as it most likely has not been charged.  This article will walk you though the process.  You can also check for available downloads to see if the items are pending. 
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    If the album has been charged, follow the steps in this article to report a problem with this purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    Jason H.

  • I can't download a preordered album that has came out

    Hi there,
    I preordered the new one direction album and I have got the first four songs that they released early but when the released the whole album it only says purchased not download or anything like that. I have tried logging out and signing back in but it hasn't worked at all.
    Could you please help
    Thank you so much
    Lauren 

    Hi, RickyDVdub.  
    Thank you for visiting Apple Support Communities.
    I have experienced this exact same issue for a Pre-order album as well.  I would recommend canceling the Pre-order and download it again as it most likely has not been charged.  This article will walk you though the process.  You can also check for available downloads to see if the items are pending. 
    iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
    iTunes Store & Mac App Store: Seeing your purchase history and order numbers
    http://support.apple.com/kb/HT2727
    If the album has been charged, follow the steps in this article to report a problem with this purchase.
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
    http://support.apple.com/kb/ht1933
    Cheers,
    Jason H.

  • HT3951 How do I download a purchased album that doesn't show in my library but is'downloaded' on itunes?

    I have a purchased album that didn't download to my library, but is marked as downloaded on itunes purchases.
    How do I reset the download?

    Sometimes things have inconsistent labeling.  Check your Recently Added playlist.

  • Issues with downloading a preordered album.

    I preordered an album and just got an email saying it's ready for download. However when I click "complete album" in iTunes it open the iTunes Store but nothing happens. I don't see any options for beginning download. Help?

    Hey krb987,
    I found this information about methods of downloading a pre-order (other than the link within the email):
    Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
    via: iTunes Store: About Pre-orders
    http://support.apple.com/kb/HT5714
    Have a great day,
    Delgadoh

  • I can't download by preordered album

    i preordered the album FOUR about a 2 month ago, and now that it was finally relaesed, i can't download it. I went under Store, and clicked Check for Available Downloads, but it said All purchases have been downloaded for this Apple ID. I have also tried signing out of my Apple account, and then signing back in again, but nothing happened. I specifically bought the preordered Deluxe album, because i wanted the additional video special to when you preorder it!

    You have/had a balance on your account that covers its price, and/or have a credit card on it ? Pre-orders are not paid-for at the time of pre-ordering, you are only charged when they are released - have you paid for it (e.g. did you have a balance on your account) ? You can check your account's purchase history to see if it shows : See your purchase history in the iTunes Store.
    If it does then see if it shows in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage on your computer's iTunes for downloading, and the Purchased tab in the iTunes Store app on your phone

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