How do I download an iTunes purchase when it says "All purchases have been downloaded for this Apple ID."

I have a season pass, so I've already 'purchased' all episodes as they come out.
I get an e-mail saying a new episode is available, I go to iTunes, then Store > Check for Available Downloads...
After a few seconds, I get an error: "All purchases have been downloaded for this Apple ID."
This happens to me frequently. Eventually (usually when the next episode comes out), it just works.
It never allows me to start the download. Since the episode isn't recognized as being on my Apple ID to download in the first place, I obviously can't "re-download" it. Neither checking for downloads, nor redownloading will alow me to get the new episode.
Since I only have one Apple ID, I'm obviously using the right one. I just logged out of my Apple ID and back in, nothing. I changed my password and updated my Apple ID details, logged in again, nothing. I don't have any special firewalls/scanners/security software, just Apple's built-in Mac OS firewall.
This is iTunes 11.0.2 (the current version) on my MacBook Pro.
So... how do I get the episode?

I pressed my Apple support person to verify if this was a known issue, here is her response:
This is Irish again from the iTunes Store Support.
I have confirmed that this is a known issue. Please trust that Apple is currently working towards a resolution. I know that this has been said a lot, but I apologize for any inconvenience this has caused you.
As an alternative, we recommend our customers to try downloading the latest episodes through our iTunes in the Cloud feature.
For those of you who do not know how to download the episode manually:
1.     Go to iTunes and log in
2.     Go to the iTunes store, home page
3.     On the right, click on "Purchased"
4.     At the top, choose "TV Shows"
5.     On the right, choose the TV show you want to download (eg: Walking Dead)
6.     Choose the Season (3 for Walking Dead)
7.     A window of episodes will open, scroll down to episode 30 and you'll notice it says it's not downloaded yet. 8.     Click on the Cloud icon and start downloading.
Not as easy as clicking once on "Check for available downloads!"
Cole

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