How do I download and old purchased font?

I purchased New Century Schoolbook Std circa 2011 and would like to install on my new MacBook Pro Retina (which replaced my Macbook Pro).
I have the order number. I have the serial. I register it on my account, and it gets recognized as Adobe Fonts, but I have no download link.
I even have the original emails. The links are dead, of course. Yay for doing everything online instead of having physical media--not.
Adobe online customer support kicked me to phone support.
Adobe phone support kicked me to here after 45 minutes of futility.
Anybody have suggestions how I can download this?
Thanks.

Moving this discussion to the Adobe Type forum.
Gemzub have you utilized the steps listed at Find a download link on Adobe.com to check under your account for the download? Are you logging in with the Adobe ID tied to the order?

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