How do i download CC once I have put in redemption code? It keeps telling me that it has already been redeemed/activated and will not let me go any further.
How do I download CC once I have put in redemption code? It keeps telling me that it has already been redeemed/activated and will not let me go any further.
if you've used your adobe id to pay for a cc subscription, download the cc desktop app and install it, Download Adobe Creative Cloud apps | Free Adobe CC trial
use the desktop app to install your subscribed programs.
Similar Messages
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the past few weeks my iphone 3gs is randomly telling me i need to plug it into iTunes and will not let me use my phone util i do. Then it makes me restore it all over again. This happens around once a day. why is it doing this?
Hi, beth.lau.gr.
Thank you for visiting Apple Support Communities.
I understand you have been experiencing issues with your iPhone restarting and showing you a blue screen. I wont be able to give you an exact answer as to why this is happening. However, this is the most relevant troubleshooting article for this issue. This article also provides options to reach out to us via phone for additional assistance.
If your iOS device restarts, displays the Apple logo, or powers off while you're using it
http://support.apple.com/en-us/HT203899
Cheers,
Jason H. -
I downloaded the new version of Pages and it has reverted to the old version. It will not let me re-install the new version because it thinks it has it installed
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store.
Peter -
I have an Iphone 4S and It won't let me watch videos on my safari, which I do everyday. It says that I am connectef to a tv, yet I have not connected it to a tv during the entire time i've owned this product. I have not connected it to anything bluetooth either. It plays the sound through the device, but it will not play the video at all. the update is IOS 6.1.3
Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer -
The installer has been stuck at "44 minutes remaining" for about 2 hours now, I don't want to quit the installer incase I lose any files. I have no idea what to do now
Before doing the archive install I ran disk utility and came up with no problems. I have completed two previous archive and installs after a few issues I had with my MB. I suspect my HD is failing however it has never just stopped loading like this before.
Any info would be greatly appreciated.So your n 10.5 and you have archived and installed before, and it stalled this time,
You likely ran out of drive space or even hit a bad sector on the drive.
Reboot the machine holding the shift key down, that hopefully should get you in so you can delete the previous archived versions of OS X.
Your user accounts and files are stored seperate and even if archived with OS X, it's a copy of the orginals.
Once you get in, copy these like Users folders to a external drive as soon as possible and disconnect. -
It all started when one day all of a sudden the heat was bad here, and I sat in the car with the AC on and my phone on the dash board, charging. Next thing that happened was that when I got home I let my son play with it (which he always takes good care of it, watching youtube videos) and then later on that evening when I payed attention to the back of it, it looked super swollen. You could see where tears in the white backing of my iPhone were from whatever had caused this. I thought it was from the heat, just expanding the case. Well, it had obviously got too hot in the sun on the dashboard and over a few hours had almost got to the point of exploding. I did not know that just a little bit of heat from the sun could do that, so anyways.
I ordered a new battery online and replaced that, in the process loosing two screws, the two at the bottom which hold the LED touch screen in place. Although it doesn't move without the screws, I do need to replace those also. Everything works fine. Buttons, touch screen, I just think there might be a small problem with the mother board, from the battery swelling and causing it to bend, or even heating the metal on it. That would suck, total bummer.. Anyways, anyone with a solution or even a bit of advice, or just a suggestion please feel free to help. I have taken it apart one last time after I restored it, and cleaned it very little with alcohol, thinking that might be a problem, but still nothing yet...
I hope I get this phone working again, not use for a phone, but for games, music, and videos. Thank anyone for your help! It's greatly appreciated!
HOLLYIf things seem to be going haywire with your phone, it seems that it MAY be a software issue.
Now, that being said, that does not necessarily mean that it is a virus. Software issues do happen sometimes. It is probably just coincidence.
What you need to do is restore the device using iTunes. This will fix any software issues. After you have done this, you can restore from an iCloud backup.
iCloud does not back up the actual software, so no, the "virus" would not have gotten into the backups.
The link below provides steps on restoring your device using iTunes as well as how to restore from an iCloud backup.
http://support.apple.com/kb/ht1766
Don't worry! Everything should be back to normal if you follow these steps. -
This problem happens upon upgrades, but may have happened between upgrades as well (happened so much I've generally given up on using bookmarks or history with firefox).
Thanks!When you don't have enough storage to perform an operation, then you don't have enough storage. have you got the 16GB iphone?
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Ipad says I have not backed up and will not let me go to my settings
My ipad says I have not backed up and will not let me go any further. What do I need to do?
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen, then let go of the buttons.
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I believe it is running an older version of maverick it is 10.6.8 but it will not let me update any further . I added 3gb of ram to upgrade from the original 2gb it came with but still no updates are being allowed Does anyone have any idea why this is ? I am sure the criteria for the upgrade is available so I don't know why I can not up date it?
10.6.8 is Snow Leopard.
Run Software Update to download and install the latest updates for Snow Leopard to bring it up to 10.6.8, or download the combo update from here:
http://support.apple.com/kb/DL1399
Check via Software Update whether any further updates are required, particularly to iTunes (you will need the latest version in order to synch with mobile devices).
You should now see the App Store icon in iTunes, and you now need to set up your account:
http://support.apple.com/kb/HT4479
You can now upgrade to Mavericks OS 10.9 for free IF you have one of the following Macs, with not less than 2GB of RAM, and at least 8GB of available space on your hard drive:
iMac (Mid-2007 or later)
MacBook (13-inch Aluminum, Late 2008), (13-inch, Early 2009 or later)
MacBook Pro (13-inch, Mid-2009 or later), (15-inch, Mid/Late 2007 or later), (17-inch, Late 2007 or later)
MacBook Air (Late 2008 or later)
Mac Mini (Early 2009 or later)
Mac Pro (Early 2008 or later)
Xserve (Early 2009)
iCloud system requirements:
http://support.apple.com/kb/ht4759
If you cannot run Mavericks you can purchase the code to use to download Lion from the App Store (Lion requires an Intel-based Mac with a Core 2 Duo, i3, i5, i7 or Xeon processor and 2GB of RAM, running the latest version of Snow Leopard):
http://store.apple.com/us/product/D6106Z/A/os-x-lion
or Mountain Lion:
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion -
I have the newest version of the mac book pro and i recently bought iLife 11 because i needed idvd but when i installed iLife my iphoto no longer works and will not let me open. How do i fix this
Welcome to Apple Support Communities
iTunes in Mac OS X Tiger is outdated. Open > Software Update to install the latest iTunes version for Tiger.
If you need iTunes 10.7 or a newer version, you have to upgrade to Mac OS X Snow Leopard. First, check that your Mac is supported > http://support.apple.com/kb/sp575 If it is, buy Snow Leopard > http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After buying Snow Leopard, make a backup of your data, insert the DVD and upgrade to Snow Leopard. After upgrading, open > Software Update, and install the latest Snow Leopard version. Finally, run Software Update again to install iTunes 11.0.4. If you want to install iTunes 10.7 instead, download it from the Apple website > http://support.apple.com/kb/dl1576 -
I downladed a game then i bought some gold on the game using a credit card. Now when I try to retrieve the gold it says I have to verify then download it. It will not let me. Any suggestions?
I was receiving the same error message yesterday, which said There was a problem downloading "The Song Name / Album / Artist". The file seems to be corrupted. To redownload the file, choose "Check for Available Downloads" from the Store menu. The file tries to download five times before this error message appears.
I too, tried to find the file and delete it, but it was no where to be found.
So I gave up for that moment and tried again today and I was able to successfully download the file. Amazing how that works!!! -
I go to download an app but when i go to hit the price/free button it does nothing and will not let me continue to download...how do i fix this?
Anything Downloaded with a Particular Apple ID is tied to that Apple ID and Cannot be Merged or Transferred to a Different Apple ID
Apple ID FAQs > http://support.apple.com/kb/HT5622
Willow37 wrote:
I no longer have this email account and do not remember the password associated with it. What do I do?
If necessary...
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team... -
I have an iMac, and have a Verizon DSL account (3 email addresses). Recently, my Mac Mail keeps requesting the passwords on my accounts every few minutes, and will not allow me to send messages using Mac Mail (the message says that the outgoing server was rejected. I cannot edit the outgoing server, and the keychain will not save my passwords (the ports are valid). How can I change the outgoing server to send emails, and how can I avoid having Mail request my passwords every 2 minutes? Verizon, as usual, will not provide support to iMacs.
Is there an email saved in your drafts or outbox folder? I suspect that Mail is continually trying to send it, and each time Google is rejecting the email message.
You can open the message and then delete it from your Outbox folder. Then try removing all @gmail email addresses from it and seeing whether you can send to the other folks. I suspect that will work.
With email, if an SMTP server *can* verify email addresses, sometimes it will and it will refuse to send messages. If a message has to be relayed across servers, no verification is done, and you'll get a bounce if an email address is bad. -
When I open iTunes, it will not allow me to preview or download TV shows. The preview and download options are gray and will not let me view them. I have tried installing the latest Quicktime but it tells me that I have to do software update and when I do, Quicktime does not appear to need an update. I have no idea what to do
Click on your preference and check the Parental tab for possible restrictions. Open iTunes, then click the iTunes menu, select preferences after the window opens click on the Parental icon, take a look at the content restrictions section.
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I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing
Perhaps the PDF files are corrupted.
Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
Now you can try opening the PDF's from the file menu and see what's going on.
If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
Download the free ClamXav and run a scan on the possibly infected folder.
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Did you know that a phone number from a webpage loads to your contacts?
Very cool - I was looking up the phone number of a restaurant on its web page using my iPhone; the phone displays all telephone numbers as blue links - touch it and the phone dials. But, this I didn't know, the phone also names the number and puts it
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Help:FileWriter gives no output
Hi: The following code gives no errors but also no output. I know that the encrypt method works because I am able to print the output to screen but I cannot get FileWriter to work. Can someone help me with this problem? Thanks. import java.io.*; clas
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I have video cams in my store and htey record in a MOV format and I´m trying to look the recorded videos and I can´t, it says that is not suported. Somebody knows what can I do?
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Sync Highlight in PDF file between Mac and iPad
I need to read hundreds of PDF articles/books(downloaded from non-apple sources) on Mac(OS X 10.9.5) and iPad(iOS 7.2). Problem is that marking/highlight done in PDF file in iPad using Adobe reader/Foxit/TinyPDF or any other PDF reader can not be syn
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Why cant i stream radio from this site?
Hi all-- there is cool site that i like to stream radio from (armenian), and my MacBook Pro is not letting me. I was launching it from FireFox. Does anyone know why my MBP13 is not letting me? http://www.radiosevan.com/