How do I download firefox when it keeps prompting me to reboot but when I do it still won't? have rebooted 6 times now and still can't download.

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

yes I am. windows isn't giving me any prompts other than the original one authorizing firefox to run the installation program before the download starts then part way into the download firefox asks me to reboot so the download it starting then it tells me I can't finish the download because I have to reboot because of a previous uninstall that needs to complete so when I reboot it should finish the installation but it doesn't and then when I try the download again I get the same thing again like it's stuck in a loop

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http://support.apple.com/kb/ts3694
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