How do I download my earlier purchase that was saved to the cloud?

My IPad was disabled and had to be restarted after clearning everything on the IPad. How do I download the Microsoft Word program that I had saved on the ICloud?

Hello, Carolyn.
Thank you for visiting Apple Support Communities.
I understand that you need to download some previously purchased applications and saved documents. You can access you previously downloaded applications by following the steps in the first article below. Once this is done and if you enabled iCloud drive prior to the restore, go through the steps in the second article below.
Download past purchases
iCloud Drive FAQ
Cheers,
Jason H.

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How do I locally delete a song that was uploaded to the cloud, without deleting the song from the cloud?

I have synced all my itunes libraries with iTunes_Match. Now, I have songs on my MacBook Air, that I would like to delete locally, but NOT delete from iTunes Match (that is, leave them in the Cloud),
How do I do this? Whenver I try to delete a tune, it asks me if I want to delete the selected song from my iTunes Library, If that means my local macBook Air library,then the answer is "Yes." It goes on to say that the song will also be deleted for any ipod, iPhone or iPad that synchronizes with my iTunes Library. That seems to change the definition of "iTunes Library," since, as I understand it, all of the devices, (IOS and OSX 10.7+) sync with the "iCloud library," not my local library.
Basically how do I delete locally, but not globally?
tia
e

To delete a song locally is just how have already discovered you do it. Just be sure the option to delete the song from iCloud is not checked in the delete dialog. However, if you want that same music to be available to all your mobile devices you will have to enable iTunes Match on your devices. If you are still directly syncing your iDevices, and you delete songs from the library, those songs will no longer be available to directly sync. Make sense?

I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

I just purchased an iPhone 5 and my phone has many duplicate contacts on it. I want to edit my contact list that's saved on the cloud and then replace the contacts on my phone with the edited list. I have spent hours but no success yet.

Okay
So when you edit in iCloud you are not seeing an update on your iphone?. I just did a test in iCloud.com and it changed my iPhone contact list in less than 1 second. So iCloud is functioning fine.
If you delete all the contacts on your iPhone and if you are properly synced they will all be wiped out on iCloud.....ugh! So let's not do that...
Your plan should be to make all the changes in iCloud and have them flow down to your iPhone. That sounds what you are trying to do anyway.
So. if you delete a contact in iCloud or edit a contact in iCloud then you are not seeing the changes on your iPhone?
If so then they are not properly synced..... but I wonder how you have any contacts in iCloud.
Let me know if you are seeing any changes, if mot then we can review the syncing set-up.
Cheers

How do you fill in a form that was saved as a template? When I try, the "template" shifts, which is not how a template should work!

How do you fill in a form that was saved as a template? When I try, the "template" shifts, which is not how a template should work!
Templates, as I understand them, are fixed; you can "fill them in" without shifting them. Yet, I've saved doc as a template AND it shifts. Argh!

Thanks for your response.
I've managed to fix it but I wouldn't recommend the following as I'm sure its unsupported and I'll probably have problems down the line
On the host
* mv /etc/zones /etc/zones.bak
* reboot single user
* apply kernel patch (the one that ultimately I had to get on and which was giving pre-req dependency errors when running zones)
* create a new zone now that host system is all up to date
* Copy the operating system directories of the new zone (the one that's all patched) over the troublesome zone (the one that can't take the patch). Take backups first
* cd /zones/new-zone/root
* find sbin -print | cpio -pudm /zones/bad-zone/root
* find usr -print | cpio -pudm /zones/bad-zone/root
* find lib -print | cpio -pudm /zones/bad-zone/root
* cd /zones/new-zone/root/var
* find sadm -print | cpio -pudm /zones/bad-zone/root/sadm (this copies patches and pkgs directories and I'm sure a lot of other stuff that I didn't want)
* mv /etc/zones.bak /etc/zones
* reboot host
* boot the old zone up. It should now have up to date patches
I'm sure there are real no-no's in taking this approach but it seems to have worked for me. I'll update if I find there are some horrors down the line
Edited by: paul_xedos on Mar 25, 2010 4:07 AM

I'm worried about what will happen if I delete my recent backup data from the phone I still own? Will I lose any progress in games that was saved in the backup?

I'm worried about what will happen if I delete my recent backup data from the phone I still own? Will I lose any progress in games that was saved in the backup?
I have an iPhone 4S and I keep getting those irritating notifications that tell me I need to upgrade my storage or free up space. I've deleted all I can from my music and photos without losing too many precious memories, but it's come to the point where I think I need to delete backups. However, I'm just worried that I will lose all and any log-in information that I don't remember and app/game progress that was saved to the iCloud. Please Tell me what will happen/what I can do?

If you are asking what happens when you delete an iCloud backup, it only deletes the backup from your account. It won't do anything to the data on your phone or in your iCloud account. If you don't need to backup you can delete it. (If you no longer want to back up your phone to iCloud, turn iCloud backup off in Settings>iCloud>Backup. Then your phone will back up to your computer each time you sync it with iTunes.)

How do i delete an icloud account that was already on the iphone 4s

how do i delete an icloud account that was already on my iPhone 4s

atrix95leonix wrote:
I don't know the owner
Then you now have in your possession a brick.
Sorry. You can't bypass activation lock. It's an anti-theft feature.

How can I download my past purchases that are not in my icloud? Somehow I lost songs that I purchased they say that the orginal files are gone but I did not delete them

How can I download past purchases that are not in my icloud? Somehow I lost songs it says that the orginal files can not be located. They are still available in the store but it doesn't give me the option to download them. I did not delete any songs or files but I am missing a lot of files

The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
If you have to resort to trying to pull back the library from your iPod see Recover your iTunes library from your iPod or iOS device.
Note also that if iTunes has an entry for a song, even if that entry is broken, then it won't offer that track for download since it "thinks" you already have it. If you can't find the original files or recover them from a device, then you may need to delete the broken entries, close iTunes and reopen before you can access the past purchases.
tt2

How can I find a previous device that was registered with the same id but on a different laptop?

my laptop was stolen along with my ipod touch. It was registered with that laptop but I need proof for an insurance claim. how can i show i registered it (owned it) with my new laptop?
my ipod was previous to the most recent so i think thats a 4th gen
i've used the same apple id on both laptops
thanks

ok well my last laptop was the only lapyop used to sync my ipod (thought that meant it was registered)
i need proof of purchase for an insurance claim. i dont have the box because i threw it away when i got the ipod. is there any way of showing, on my new laptop, that i had my last ipod so that i can get a replacement.
cheers

I am trying to download previous iTunes purchases to my iPad using the cloud. I had a mobile me account and I have another apple id. I keep getting this message "This device is already associated with an Apple ID"

I get this message "If you download past purchases with your Apple ID, you cannot autodownload or download past purchases with a different Apple ID for 90 days.
If I use my MobileMe login I have no purchases, so I am using my regular Apple ID. I used my MobileMe login when setting up iCloud because it wanted an email address.
Please explain.

The same thing happened to me because I had an Apple ID that was not an email address under which I had made all my purchases and a me.com address that I initially used to set up my iCloud account. If you want to get all your purchases from the Cloud, then you need to do a couple of things: first, change the Apple ID that you purchased all your stuff under to be an email address. You can do that yourself by going to the page where you change your Apple ID. I think it's applied.apple.com but if that's not it, just search for "My Apple ID" in the search box on the support page. Sign in with your existing ID -- the one that is not an e-mail address -- and change it to an e-mail address. Be sure to remember this Apple ID. Then create your iCloud account using this Apple ID. You should be able to get all your stuff to download using this account.
The problem with this is now you will NOT have an iCloud account associated with your MobileMe account. If you're OK with that, you're good to go. I think you still have time to manually download all your stuff from MobileMe.
Apple phone support walked me through this, so if my instructions are confusing you can call them and get them to walk you through it too. It's a common problem.

How do i find music on iphone that is not from the cloud

The list of songs on my iphone is endless, but most of that music is still in the cloud. Is there a way to get the phone to display only the music that is actually physically downloaded onto my phone already? TIA

It sounds like she may be using a different account then the one that was used to purchase 10.8
If you cannot locate the purchase, contact the iTunes Store so they can help you figure out which account it's attached to.
https://www.apple.com/support/itunes/contact/

How Can I View an AppleScript File that was Saved as "Run Only"?

Hello. I would like to view the AppleScript of a file I downloaded. But when I show the package contents, find the script, and try to open it, I get a message saying that the file "main.scpt" could not be opened because it was saved as run-only. How can I view this file?

Are you using the save version of Illustrator on both Mac and PC? If so, and you have the same fonts installed on both machines you should be able to open it without any problems. You may need to tell it which fonts to assign, they are not always named the same. If you don't need to edit the text, you could convert the text to outline and eliminate the need for fonts.

I have a new iPad that uses the Cloud. But my iMac, my MacBook Air, and my iPhone are all older. How can I link my mail accounts that aren't on the cloud withntiPhone

Does anyone know how to sync my email account which is on my iMac, my MacBook Air, and my iPhone with my new iPad that uses the Cloud. none of my other Apple devices can use the cloud. Please Help me use the same email account on my iPad!

I have a MacBook Air, bought in 2010 or 2011. It is running OS 10.6.8.
I have an iMac that is the same age as my MacBook Air. My iPhone is 2nd or 3rd generation.
None can support "the Cloud". I use gmail and my iPhone and both computers are all synced.
I can't get email on my new iPad that does use "The Cloud".
Please help.

I imported an existing form but I do not want to save it to the cloud but save locally. How do I change the imported file that is saved on the Cloud to storing locally?

I have imported a PDF document and it automatically saves it to the cloud. I want the imported form to save locally? Is there a way to change an imported document from cloud to local?

Hi urs.boeschenstein,
Files are automatically saved to your online account when you use the Acrobat.com online services. However, you can most certainly download the files to your computer, by selecting them at https://cloud.acrobat.com/files, and then clicking the Download icon.
Are you having additional issues with your subscription?
Best,
Sara

I had to replace my i4s with another one from the apple store.shouldn't i be able to go to the cloud to get all my contact info and other stuff that was stored in the cloud from the first phone?

i had to replace my i4s phone with another one from the apple store. i need to download all my contact info and other stuff from the cloud to my new phone.i see a screen that says RESTORE I PHONE and are you sure you want to restore the iphone to its facory settings? all of your media and other data will be erased. they i tunes will verify restore with apple. After this you will have the option to restore your contacts and other settins. The question is will it restore my first phones info? I am hesitant to delete anything lol.

No. If you made your backup to iCloud, iTunes will not restore from an iCloud backup. See:
iOS: Backing Up and Restoring Data to a New Device

How can I unlock my iphone after it was wipe by the cloud

My phone was wipe remotely by the icloud. How can I reset it to be used without the persons Apple id and password.

This is not a flaw in the system. It is a theft deterent that meant to render the device useless and it works well.
If this was a company phone then it should be setup as a managed device with Apple Configurator or some other MDM (Mobile Device Management) software. This would have prevented the situation you now have.
In short, Activation Lock cannot be removed without the Apple ID & password of the account it is locked to.
You can try to contact Apple but they most likely, they can't/won't help.
Apple Support Numbers

How do I download my earlier purchase that was saved to the cloud?

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