How do I download pics from my IPhone to my computer?

HELP!  Having trouble getting my pics downloaded from my IPhone to my computer!  Anyone have a step by step process that I can do this?

Connect the device to your computer. iPhoto should automatically launch into its import window with your device's images and videos listed.
Click Import All. If you want only some of your images imported, select the images and videos you would like to import into iPhoto, then click the Import Selected button.
Then when the photos finish importing, you will be presented with a dialog asking whether you'd like to delete the original photos from your Camera Roll.
That's if you have a Mac with the latest version of iPhoto and iOS downloaded.

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