How do I download the solution center to my HP Touchsmart 310 pc

I have a HP Touchsmart 310 PC with the Windows 7 operating system. Back in January I started having trouble logging in on my page. I was the only admin on the pc, so I could not access certain information or make any changes to the computer. I finally erased everything in the computer memory and started over from scratch. I have an HP Photosmart printer that I use, but when I re-installed the software, it did not include the hp solution center, so I can't scan any documents or photos to my pc. I need help!

Hi,
Please let us know what is your printer, hope we can help.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

How do I download HP Solution Center

I have Windows 7 64 bit operating system and an HP C5180 printer. I had the HP Solution Center icon and it was loaded on my pc, but now when I click on the icon I get a message telling me to insert disc to finish loading (disc I have is for Windows Vista) or go to the HP Solution Center in my Start menu. Which doesn't work either. I found one download but it was not for the C5180. It was working before, but not sure what happened?

I think the easiest first step is to go to: http://h10025.www1.hp.com/ewfrf/wc/siteHome?lc=en&cc=us&dlc=en&product=top
Then I put "HP solution center download" in the "Questions or keywords" search at the top of the page. The first item listed was "How to get HP solution center" which I then clicked on and followed the path from there.
Not sure exactly what you want, but the other option is to use the link above and search for your product to get your printer specific software.
Hope that points you in the right direction.
Thanks,
Bruce
* Proud employee of HP *

How to add Scanjet G4050 to the Solution Center

Dear Forum,
Recovering from the 'Device XYZ lost connection to the Solution Center' (see other thread), I have one point unresolved: Getting the Scanjet G4050 back as a device in the Solution Center, where it has been working properly next to my Photosmart C410b. Some information:
- Previously, The Photosmart C410b and the Scanjet G4050 were both present and working properly in the Solution Center
- Windows 7 Ultimate
- Photosmart C410B working properly in the solution center, used install software V14.3
- PC connected wired to network
- Photosmart C410b connected wired
- Scanjet G4050 connected via USB (obviously)
- HPPSDr reports an error when performing the 'HP Twain scan' test on the G4050: "A required software component was not found or improperly installed. Reinstall the HP Photosmart software that came with the device, and try scanning again / 4,[(2, 0, 80040154},{3, 56, 0}]" (needless to say I tried this several times...)
- Front panel button from Scanjet triggers an error as well: "The HP imaging device was not found. Try the following step, try bla bla bla' / 8,[{1, 0, -2147221164}]
- Also tried the use V13 of the G4050 software, but no success either.
- Device Manager mentions the "HP Scanjet G4050" properly installed, driver date 5/24/2012, Driver version: 14.0.0.0
Questions: which modules shall be installed, which version and how can I verify that?
Any suggestions?
W.

Still searching for a solution in the various blogs but no luck.
Additional info:
- in my previous post, I mentioned a version v13, this is probably more likely V3 as the filename is 'setup_full_G4000_3.exe' (I seem to have downloaded this file in Sept 2012 and used it for my initial install when setting up this PC, where it worked OK). I apologies or any confusion.
- Scanning with the G4050 from MS Paints works OK
- with the V3 installation, I do NOT install ‘OCR Software by I.R.I.S’, ‘HP Update’ nor ‘HP Photosmart Essential 3.5’, Can I do without them?
- if I use V14.5 full featured installation, I do not see an option to select the Solution Center to be installed
- if I use V3, I do see an option to select the Solution Center to be installed
- in one post a HP employee mentioned that the more recent Win7-64 installer for the G4050 did NOT have solution center anymore. Is this correct? Should I therefore use V3?
- If I install the V3 version, it fails at installing the device driver. If I follow the suggestion offered, I install the basic feature driver V14.5 and can continue the V3 full feature installation without errors, however, no G4050 appears in the solution center
- many post hint about some component incorrectly installed or missing. Can someone advice me what to clean/remove/uninstall? I have used CCleaner to remove a lot of useless stuff.
-Others suggest Microsoft install clean up: any suggestion on how to use in this case?
- neither of the installer V3 or V14.5 offer the 'uninstall_l1/2/3/4' batch files
W.

How do I get a "transfer images" button to show up in the solution center?

How do I get a "transfer images" button to show up in the solution center for my officejet 6500 709a on XP?
Scan buttons are displayed and work, as does print.

What installing the twain plug-in, you mean? Go to your applications folder. Find the Adobe Photoshop Elements 11 folder. Look in there for a folder called support files, then for a folder called optional plugins. In the Optional Plugins folder, there should be a folder called ImportModules. Just drag that from the Optional Plugins folder to the regular Plugins folder.
This will be infinitely easier to do if you put your applications folder window into list view, not the default icon view. To do that, click this button at the top of the window:

How do i install the Solution Centre?

How do i install the Solution Centre?

OK.
Thanks.
Install the full feature software driver package that is available at the printer's web support driver & software download section. This will also be based on the operating system you are using the printer with. Some operating systems may not be supported.The basic driver does not contain the HP Solution Center.
I would have been able to provide a link to the section but you did not completely identify your printer. Post the product name or product number in a post in your thread.
-erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

Why does the solution center prompt for cd every time?

My HP 8500 constantl;y prompts for me to insert the CD each time I try to scan. I have lost the CD, and just paid $10 to get a new one, but it is very annoying! How do I stop this?

Hi Tom,
There is something missing in your Scanning software.
The Solution Center is like a dog with a bone about missing stuff.
Something to try/consider:
See the Solution on this Post - it has the information that might help you correct your Solution Center woes.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/cannot-open-solution-center/m-p/110924...
If, for some reason, you cannot download new software for your printer as outlined in the above Post,
and you really do not want to wait for your new CD, then you can Uninstall the Solution Center Software from your computer. See the warning below.
Uninstalling your Solution Center:
BE AWARE: If you elect to uninstall Solution Center to make it stop annoying you...Your printer might still work after you reboot and let the computer try and install some standard drivers - HOWEVER, it will only work with whatever "bare bones" drivers are available on your system. It might not work at all. It depends on your Operating system, whether there are enough HP standard drivers for your printer to run the basic printer HP8500 functions, and whether things get tangled up when you uninstall the printer software. It could go well, or it could become a nightmare and you could be more unhappy than you are right now.
The very best scenerio: You find at the Solution Center link a way to download the Full Featured Software for your HP8500 printer and it fixes your scanning error.
I hope this helps.
Say “Thanks!” by clicking Kudos Star next to the Post that helps you.
Mark a Post “Accepted Solution” to say your issue is solved.
Kind Regards,
Dragon-Fur

How can we download the Purchase order report?

Hi,
In my requirement i am displaying the PurchaseOrder details report to the Manager in the workitem he want to download the report (after execution of the workitem the manager approved the PO) in the form of EXCEL sheet.
Can anybody give the solution for this?
Early response is appriciable and rewardable?
Regards,
Chow

Hi,
No i am not using any portal to execute the work item.
can you please tell what is this UWL(Portal)?
With this how can we execute the Workitem?
How can we download the report by using the UWL portal to execute the workitem?
Early response is appriciable.
Could you give the reply ASAP Please?
Regards,
Chow.

Adding a 2nd device to the Solution Center software

I have and Officejet 6500 with the Solution Center software. How can I add another HP printer to the software? At one time they both showed up, but I had problems with the driver and when I reloaded it, the second printer was gone and hasn't come back.

Hi,
Since this printer uses a different software it cannot be added to solution center.
Although I am an HP employee, I am speaking for myself and not for HP.
--Say "Thanks" by clicking the Kudos Star in the post that helped you.
--Please mark the post that solves your problem as "Accepted Solution"

I have A PhotoSmart C 6180. I can't get the Solution Center software

Where can I find something that will download on 64bit Vista for thePhotoSmart C6180? My harddrive was replaced and my backup did not include the printer drivers. I have loaded everything and it prints fine, but I can not scan as the Solution Center is missing. It says that if the printer is prior to 2011 that the center is not available and the disc won't load on 64bit.
Is there a patch or something that can make this work
This question was solved.
View Solution.

Hi,
if you use the pritner through a USB connection, open the Control Panel and select Printers, right click any instance of the printer and Delete it.
Next unplug the USB and reboot your PC prior installing the printer. (For network connection simply skip to the next step).
Next download and install the following software by following the steps on screen, that will add full functionality as the HP Solution Center software:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-47461-2&cc=us&dlc=en&lc=en&...
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How can I disable the Message Center?

How can I disable the Message Center? I'm not quite understanding why I should keep it.
Rainer,
Germany
Solved!
Go to Solution.

Hello Rainer,
yes, simply disable autostart. Click on briefcase in tasklist, then uncheck box:
Dieses Programm beim Start von Windows ausführen.
At start-->programs-->thinkvantage you can acitivate it.
regards/grüße
Andreas
Follow @LenovoForums on Twitter! Try the forum search, before first posting: Forum Search Option
Please insert your type, model (not S/N) number and used OS in your posts.
I´m a volunteer here using New X1 Carbon, ThinkPad Yoga, Yoga 11s, Yoga 13, T430s,T510, X220t, IdeaCentre B540.
TIP: If your computer runs satisfactorily now, it may not be necessary to update the system.
English Community Deutsche Community Comunidad en Español

How can I download the Printer Manuel for OfficeJet Pro 8500A. Thank You.

How can I download the Printer Manuel for OfficeJet Pro 8500A. The easy way. Thank You.
This question was solved.
View Solution.

Hi,
You can download the User Guide on the link below.
http://h10032.www1.hp.com/ctg/Manual/c02668142.pdf
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Warning about disabled printer device in the Solutions Center.

Hi,
I am getting a warning under 'Devices' in the solutions center saying that a printer, HP Officejet 4500g-m, is disabled. I use the printer every day and it appears in the device manager as enabled and working. Why is the Solutions Center marking is as disabled, and is there a way to get this warning removed since the printer is installed and is working?
I run Windows 8 on T430s

i want to reinstall ap printer driver by downloading 1 as when i go 2 print it goes to a save box so i assumed cos my driver may have gone wrong . i wanted 2 remove printer an then reload it but it will not uninstall via add and remove programs
please advise

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac. All the music is still available on my ipad. How can i download the music on my mac?

First, are you positive it is really not there? Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
If your media are gone it is a lot easier to restore from a proper computer backup. Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

I just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

i just updated the OS to 10.6.8 but then i never get the app store that supposed to be included in the update. so now, how can i download the app store?

Hi,
Have you tried a Restart since doing the Update...?
If Yes and you still don't have it...
Download and Install the 10 6 8 Combo Update from here
http://support.apple.com/kb/DL1399
Cheers,

I have icloud and downloaded new CDs on my 2nd computer. How do I download the new music into my old computers itunes.

I have icloud and downloaded new CDs on my 2nd computer. How do I download the new music into my old computers iTunes using icloud.

For your computer first get iTunes to see it by:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- The transfer iTunes purchases
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
- Or redownload them by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
- Transfer other music by using a third-party program like one of those discussed here:
newer copy
- Connect the iPod to your compute and make a backup by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup
Note that the backup that iTunes makes does not included synced media like apps and music.

How do I download the solution center to my HP Touchsmart 310 pc

Similar Messages

Maybe you are looking for