How do i email the apple staff to get them to help me with my problems
okay so i was watching a tv show on my ipad that i had downloaded... and out of no where it froze and then the screen went all weird and then there was lines on it and i couldnt get out of it or anything it was jsut stuck there! so i put it in my room and about two hours later i decided i could attempt to plug it to itunes and restart it that way but when i pluged it in it said the battery died so i left it pluged in for like 5 mins as i was on facebook, and it said on my ipad that it was charging but it didnt hold a charge and and on my itunes it didnt show anything. as if i didnt even plug anything in... IDK WHAT I DID,,,, and i cant email apple to ask how.. so i thought this might help in a way :/ i have only had my ipad since my birthday in july... :/
Using the Supplied iPad Charger and Cable... Connect to the Mains power and Charge for an Hour.
If the Device has not, or does not, turn on...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
If no joy...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
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Sounds more like you have a problem with your apple id. For starters go to that page click manage my apple id and singn in. If you can't sign in reset password.
https://appleid.apple.com
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Have you read the manual? -
How do I change the Apple ID on my ipad? - Help please
I forgot the password for my apple ID so have now obatined a new apple ID - how do I change the old apple ID to the new one on my ipad as it appears to be locked and keeps asking for the password for my old Apple ID. Thanks
Did you try getting the password for the old account reset ? You should be able to do that via http://iforgot.apple.com - all of the content that you downloaded with that old account will remain tied to that account, so only that account can potentially redownload that content and/or download updates to its apps.
To log out of an account you can tap on your id in Settings > iTunes & App Store and log out of the account and you can then log in with a different account. If using the account for iCloud you can log out of it for that as well via Settings > iCloud > Delete Account - if your iPad is on iOS 7 and Find My iPad is enabled then you will need to type in the account's password to disable Find My iPad. -
I really need help to unlock my iPod touch. I haven't had computer in a couple months and I don't hsve access to another. I locked my iPod touch and REALLY NEED HELP to unlock it. Could I just go to the apple store, and they'll help me?
Yes
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Apple Retail Store - Genius Bar -
Can someone help me how will I find the apple id link to my email.
can someone help me how will I find the apple id to my email.
<Personal Information Removed by Host>If you are looking for your Apple ID, go to FORGOT APPLE ID to find it.
It is not a good idea to post your personal email address on a public forum. I will have the hosts edit it.
Cheers,
GB -
I need to shut off Find My iPhone to restore it. The email associated with find my iphone is no longer in use and I cancelled that apple is. How do I change the Apple ID to my new one? My new one is already working everywhere else on my phone and iTune
Are you trying to change the Apple ID associated with your iCloud account? If so, go to Settings>iCloud, tap Delete Account, then sign back in with the new ID. This deletes the account and your iCloud data from your device, but not from iCloud. Provided you are signing back into the same account, your iCloud data will reappear on your device when you sign back in.
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How do I change the Apple ID that iCloud uses to sync the iPad?
How do I change an iPad's iCloud Apple ID without deleting that entire iCloud account? When I go to Settings>iCloud on this iPad, the Apple ID email address is not an active field, so I cannot enter the new Apple ID. The iPad is currently syncing successfully using iCloud--but to my husband's account/data. I want to enter the Apple ID that my Mac uses to sync with my Mac. I see "Delete Account" below in the iPad Settings>iCloud, but I don't know what "delete" means here.
Cancel my question, please. I found the answer: delete the account, enter the new Apple ID and save data to device and merge data, and create a new account.
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I installed some apps using an apple I'd that is no longer active. I can't update them because it asks for the password of the old I'd instead of the I'd I currently use. How can I change the apple I'd associated with these apps? I still want to use them. One app I paid for using the old I'd. The other app is free. I have already tried deleting them and reinstalling them.
If you simply just changed the email associated with that appleid you can just delete and Re-download the apps.
You can verify the above step by going to the App Store on device > Updates>Purchased - if you see the app there just delete it from the home screen and redownload from the purchased section
Now if you got rid of that account entirely, you will have to delete and re-purchase on your new account -
How do I change the Apple ID associated with my iTunes account?
How do I change the Apple ID associated with my iTunes account?
I have an apple ID that i have associated with my account but I want to change it to another ID that I just created. I needed to create this new ID so that both my wife and I can use the ID for our shared iTunes account and then we each have our own apple IDs with our own calendars, contacts, etc.Change it on what way ? You can update the primary email address on an account by tapping on it in Settings > iTunes & App Store on an iOS device and signing into the account, via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com
If you want to log out of the account so that you can log in with a different account then tap on it in Settings > iTunes & App Store if using an iOS device and sign out, or on a computer's iTunes use the Store > Sign Out menu option. Any content downloaded by the currently logged in account will remain tied to that account, so only that account will be able to redownload it and/or download updates to its apps -
how can I change the Apple ID associated with my iCloud account? I changed it in my itunes but the old id is still hijacking my icloud!
Hello pscorning1,
I apologize, I'm a bit unclear on the exact nature of your question. If you have already changed the information associated with your current Apple ID (*not* created an entirely new Apple ID), you may find the following article about updating the various Apple ID services helpful:
What to do after you change your Apple ID email address or password - Apple Support
Sincerely,
- Brenden -
My daughters iPad has just been factory restored from the apple shop, she was using my iTunes account with her email. When trying to create her own iTunes as she is the correct age it has come up that her email is already being used. How do we do this with he same email address
Hello spooner68,
Thank you for the details of the issue you are experiencing when trying to create an Apple ID for your daughter. Because her email address is associated with your Apple ID, you are receiving the message that the email address is in use.
To remedy this, you will have to first remove her email address from your account using steps 1-3 of the section titled "How to add an additional email address that is already associated with another Apple ID" in the article below and then attempt to create her Apple ID with her email address:
How to add an additional email address that is already associated with another Apple ID
If you have an email address that is already associated with another Apple ID, you may need to remove it from your other Apple ID before you can add it to your preferred Apple ID.
Sign in to My Apple ID with the Apple ID that has the email address already associated with it.
Find the email address that you want to move to your preferred Apple ID, then click Delete.
Click Save Changes, then click Sign Out at the top of the page.
You can find the full article here:
Apple ID: Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How do I email the iTunes support? In the payment method I can't turn it to "none", it always is either a credit card(visa,MasterCard, Amex) I can't turn it to none.
Thanks A lot!,
BOBHI Bob...
Use the email form here > Apple - Support - iTunes Store - Contact Us
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