How do I embed mp4 video in Captivate 7

I am publishing in SWF. The video appears when played from my PC (where the video is originally stored), but end users get a scrolling wheel and never connect to video. Any ideas?

OK.  Then the two most likely reasons for the failure are:
1.  You need all end users to configure the LAN folder where this content resides as a trusted location in their Flash Global Security settings.  Details about how to do that are found here:
http://www.infosemantics.com.au/adobe-captivate-troubleshooting/how-to-set-up-flash-global -security
In practice though, this is not likely to be viable since most end-users won't want to do this.  You're better off using a web or intranet server to distribute this type of content because then Flash security is not an issue.
2. Your LAN server administrator may not be allowing your particular format of video to be served across the network.  You should check to find out if this is the case.  You can also check by trying to navigate directly to the folder where the video is located on the server and try to play it outside of Captivate.  If you can reach it and play it, the server permissions are not likely to be the issue.  See number 1 above.

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