How do I erase and reinstall itunes on my pc. I was told by the store personnel to do this because I have had some synch glitches, but am not sure what to delete
How do I delete and reinstall itunes on my pc? I was told to do this by the apple store personnel because I have some synch glitches with my ipod/ipad, but don't know what to delete.
HT1923 Apple Support Article:
http://support.apple.com/kb/HT1923?viewlocale=en_US
Similar Messages
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How do i uninstall and reinstall itunes on my phone?
I have an iphone 5s. after I installed the latest update, I plugged it into my computer and all of my playlists in iTunes disappeared.
now, iTunes says that my phone is not usable and I need to uninstall and reinstall iTunes on the phone. how do I do this?You are misunderstanding the message.
You cannot uninstall or reinstall iTunes on the iPhone.
What exactly does the message say? -
How do i unistall and reinstall itunes on my mac
My itunes has suddenly started failing - I cant actually get the store to open. This has happened ever since I attached my new iphone 6+ to the computer. I dowloaded the latest version and that is when the issues started. When I downloaded the new version, it only imported my purchased material.
Should I have uninstalled first? If so, how do I do this?I don't have an answer but just to say: be careful. I've just done this, manually as it were (deleting all iTunes related files, copying over 10.6.1 from another Mac), in order to go back to 10.6.1 and now everytime I open iTunes I get "An unknown error occurred (-42408)."
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I forget my password to my ipod and i have try to rerstart it but its not working what should i do?
i forget my password to my ipod and i have try to restart it but its not working. i have done i could think of please help!!
If You Are Locked Out Or Have Forgotten Your Passcode or Just Need to Restore Your Device
1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. iOS- Understanding passcodes
4. What to Do If You've Forgotten Your iPhone's Passcode
5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog
If you have forgotten your Restrictions code, then follow the instructions
below but DO NOT restore any previous backup. If you do then you will
simply be restoring the old Restrictions code you have forgotten. This
same warning applies if you need to restore a clean system.
A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
Follow these steps to restore your device:
1. Verify that you are using the latest version of iTunes before attempting to update.
2. Connect your device to your computer.
3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
4. Select the Summary tab.
5. Select the Restore option.
6. When prompted to back up your settings before restoring, select the
Back Up option. If you have just backed up the device, it is not necessary
to create another.
7. Select the Restore option when iTunes prompts you (as long as you've backed up,
you should not have to worry about restoring your iOS device).
8. When the restore process has completed, the device restarts and displays the Apple
logo while starting up:
After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
iOS, keep your device connected until the "Connect to iTunes" screen goes away or
you see "iPhone is activated."
9. The final step is to restore your device from a previous backup. If you do not have a
backup to restore, then restore as New.
If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New. -
TS3694 how to completely uninstall and reinstall itunes
my itunes system told me to reinstall irunes i uninstalled it and now while reinstalling itunes, it comes up with (cant install GEAR drive). How do i solve this problem
Oke first, you are installing iTunes as an Administrator ??
Else
have a look here:
http://www.gearsoftware.com/support/forum/viewtopic.php?t=1529
Quote from that site:
The driver installer on our website should create a log file called DIFxInstallLog.txt in the x86 or x64 dirs in C:\Documents and Settings\All Users\Application Data\9727E41D-AD6A-47cd-B9BC-CF630B6013FD\ on XP and C:\Users\All Users\9727E41D-AD6A-47cd-B9BC-CF630B6013FD\ on Windows 7.
This log file may indicate when the driver installation is failing and why. -
when I start my laptop it loads a third of the way and shuts down automaticallyI've tried to safe boot, repairing discs and clearing RAM but nothing has worked. basically I've come to the final step of having to a erase my hard drive and reinstall mountain lion however Apple support suggest that I install from a disc however I installed mountain lion from the App Store. can anyone help me go about this?
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
the Security button and set the Zero Data option to one-pass. Click on
the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless. -
I was in the process of editing a video and the screen when to random lines. After a restart, the computer is fine, but iMovie won't start up anymore. When iMovie is launched there is only a blank grey window that is shown. The menus are still accessable from the top of the screen, but the window never changes. I deleted iMovie and reinstalled it from the App Store, but when launched the same thing happens. What other items need to be deleted and reinstalled? Has anyone else had a similar issue?
I have a MacBook Air with an Intel HD 3000 graphics card. To clarify, I was able to install and use iMovie 10.0. Something happened while I was working in the program and iMovie crashed. Now when I launch iMovie I only get a grey window, that typically would have shown the library of projects and preview screen.
In old school Mac, there were preference files that could be corrupt and might need to be deleted. But, I'm unfamiliar with all the extra files that have been installed when iMovie was installed. -
n
You can contact iTunes Customer Service on this Link
http://www.apple.com/support/itunes/contact.htm
They should be able to assist you... -
I am trying to access my Ipad2 but have input the wrong passcode and it has now been disabled.
I have followed the information to reset to factory settings but the ipad switches off before the reset has been completed.
how can I reset my Ipad so I can reuse this again?
Thank youFrom the Safari menu bar, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. Test. -
Apps
Go to Settings>General>Date & Time and change the date to a few months in the future and then re-try.
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Three times this weekend and once last weekend. Recently upgraded to mountain lion. Any info or help is welcomed. Let me know what sort of information you need from me to help.
thanksSun Aug 12 15:30:08 2012
panic(cpu 1 caller 0xffffff802dab7b95): Kernel trap at 0xffffff7fafb87ad7, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0xffffff8035ffd000, CR3: 0x00000000301e7000, CR4: 0x00000000000606e0
RAX: 0xbbb77b426eb70009, RBX: 0xffffff803efb3008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000040
RSP: 0xffffff8035f8bfa0, RBP: 0xffffff8035f8bfb0, RSI: 0x0000000000000002, RDI: 0xdeadbeefdeadbeef
R8: 0xffffff80a7975078, R9: 0x7ffffffffffffffe, R10: 0x00000000ffffffff, R11: 0xffffff7fafb52ec0
R12: 0xffffff80a7975000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff803d99baa0
RFL: 0x0000000000010282, RIP: 0xffffff7fafb87ad7, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0xffffff8035ffd000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff8035f8bc40 : 0xffffff802da1d5f6
0xffffff8035f8bcb0 : 0xffffff802dab7b95
0xffffff8035f8be80 : 0xffffff802dace4ad
0xffffff8035f8bea0 : 0xffffff7fafb87ad7
0xffffff8035f8bfb0 : 0xffffff802dab2677
Kernel Extensions in backtrace:
com.digidesign.fwfamily.driver(8.0.3f1)[BEB533F9-2D70-291F-A586-3A9C65E1BB71]@0 xffffff7fafb79000->0xffffff7fafb9afff
dependency: com.apple.iokit.IOFireWireAVC(4.2.2)[F7D819BB-CD26-352B-BE6A-AB3040A06AEF]@0xff ffff7fae63b000
dependency: com.apple.iokit.IOAudioFamily(1.8.9fc9)[FCB6B5D9-28D3-37BB-917C-F77C3B2CF2F8]@0 xffffff7fafb4b000
dependency: com.apple.iokit.IOFireWireFamily(4.5.5)[A045A111-194F-3E54-A63E-E015DC69B862]@0 xffffff7fae0d0000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID:
Kernel slide: 0x000000002d800000
Kernel text base: 0xffffff802da00000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 10647943859922
last loaded kext at 8691108543957: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7fafcd9000, size 229376)
last unloaded kext at 2839110864578: com.paceap.kext.pacesupport.snowleopard 5.7.2 (addr 0xffffff7fafb2c000, size 12288)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.7.2
com.digidesign.fwfamily.driver 8.0.3f1
com.digidesign.iokit.DigiIO 8.0.3f1
com.digidesign.iokit.DigiDal 8.0.3f1
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOFireWireAVC 4.2.2
com.apple.driver.IOBluetoothHIDDriver 4.0.9f8
com.apple.driver.AppleMultitouchDriver 235.27
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0 -
HT1925 How can I remove and reinstall without losing everything?
How can I Remove and reinstall itunes without losing everything?
Uninstalling & reinstalling should not affect your library, but you should backup anyway.
tt2 -
How do I erase and reinstall my Macbook to it's original settings?
You'll need the original install disks that came with the MacBook. If you don't have those, call Apple at the appropriate phone number on this page and ask them to send you new ones. There may be a small charge.
Insert the disk and restart the computer holding down the "C" key during startup. On the first screen select your primary language for the install. Then look for Utilities and select Disk Utility. Select your hard drive and then the Erase tab. Click Erase. Quit Disk Utility. Go ahead and install the operating system and other software. Restart the computer. At this point you are back to where it came from the factory.
Best of luck. -
Do Ratings and Reviews reset when you update your published iBook in the store?
I'm about to publish my first iBook in the iBooks Bookstore/iTunes. Am having a problem finding the answer to this question:
Do ratings and reviews reset when you update your published iBook in the store?Reviews after an update are "sectioned" separately.... they do not reset to zero
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I have a ipod shuffle synced to a desktop (ver 9), I have a new laptop and downloaded itunes (ver 10.7). When i plug the ipod in the new laptop it wants to delete my songs. How do i use my new alptop and ipod together?
Your iPod is designed to sync with only one iTunes library at a time. It will recognize the iTunes library on the PC as a new library. If you sync the iPod with this new library, all content will be erased from the iPod and replaced with what is in the new library. So what you will want to do is copy everything from the iPod to your new iTunes library on your PC first.
See this excellent user tip from another forum member turingtest2 outlining the different methods and software available to help you copy content from your iPod back to your PC and into iTunes.
Recovering your iTunes library from your iPod or iOS device
B-rock
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