How do I erase and reset parental password?

My 12yr old daughter set but doesn't remember the parental password on her ipod touch. How can I erase and reset everything?

Two possible ways:
- If you have a backup made without the Restrictions passcode, restore the iPod from the backup.
- Restore the iPod to factory settings/new iPod.

Similar Messages

  • Forgot the password on the iPod and is deactivated.  How do I activated and reset the password?

    I have an iPod touch 5.  I forgot the password.  The iPod is deactivated and is telling me to connect to iTunes.  I tried, but iTunes prompts a message that the iPod is blocked with a code.  How do I reset the password or activate the iPod?

    Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
    Note: Data will be lost. You may have to repeat the above many times.

  • HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

    I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
    How can I erase and reset all settings to origional?

    Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
    iCloud: Find My iPhone Activation Lock in iOS 7

  • Help! Bought a used iMac (2008) and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot.  How do I retrieve or reset the password?

    Can anyone help...
    I just bought a used iMac (2008) from an ebay seller and I'm trying to install quicktime but its asking me for a password and has Apple in the "Name" spot. 
    How do I retrieve or reset the password?
    It came with the upgrade of Mountain Lion but I cannot find quicktime in the applications.  When I try to install anything this Installer Password thing comes up... so I'm stuck.

    ShirlFromNC
    I think you're slightly misunderstanding something, so maybe I'll try to chime in, even though everyone has said it in various ways.
    Before OSX 10.7 (aka Lion) came out, the upgrades to OSX belonged to the Mac and not the user. Probably there was a technical legality in the user agreement that you couldn't do that, but everyone did. I could sell a Mac with Snow Leopard (or anything before that) by just erasing the hard drive, and reinstalling OSX. Then ship it to the buyer. Now, I was pretty honest as a seller, and including not only the original installation discs but also any upgrade. I would only sell a Mac if I was replacing it, so I always was getting the brand new version.
    With OSX 10.7, upgrading was done online, with no disks. So the upgrades were tied to an Apple ID rather than the machine. Recently, I sold a MacBook Pro (to upgrade to a 27" iMac), which came with Lion. I had promised the buyer that it would come with Mountain Lion, but I didn't know that the upgrade was tied to my Apple ID. I made good with the buyer by sending along a $20 Apple App Store card so that she could upgrade to Lion.
    So what everyone is saying here is that you need the original Installation discs or Snow Leopard disk to reinstall and wipe out the Mountain Lion that is on your Mac. It doesn't belong to you, it belongs to the seller, and without his Apple ID and password, you cannot use it. Once you do a reinstall of Snow Leopard, then you can upgrade to Lion and then to Mountain Lion. I do not believe you can upgrade directly to Mountain Lion from Snow Leopard, but I'm not sure.
    If the seller claimed that you were getting Mountain Lion, then he was lying to you (or being more civil, maybe he just didn't know like I did). If you bought the used machine from Amazon Sellers or from eBay, then you have recourse through the feedback system or through PayPal. If you bought it any other way, you're on your own.

  • Somebody has created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy.How can I resolve this?

    When I tried to create and apple id using my gmail account i found that somebody has already created an apple id using my gmail id. So I gave forgot password option and reset the password of the id. But for resetting the security questions, link is going to some other email id which is created by the other guy. Now the problem is that the other guy also can reset my password and access my account.
    I contacted apple customer care and they are not ready to help me saying that I need to give information about the last device I logged in using this id. How can I give it when I did not create it?:) Also they are saying this account has been verified and that could happen only if someone has hacked my gmail account and verified the id using the link sent by apple.
    Later I did some experiments and found that this is a security flaw from apple. Somebody has created the id and never used it(I tried to loggin to icloud and it was saying this account was not used it any apple device). The account became verified when I reset the password.(This is a bug, account should be verified only when we click on the verification link sent by apple).
    The other mistake apple did is that they allotted my gmail account to someone before it's verified eventhough it cannot be used unless verified. Actually apple should allot the account id only after verifying the email address.
    Apple customer care is not ready to help and I am tired of fighting with them. Can any of you guys suggest any means of getting back my gmail id to use it as apple id?

    I don't think you're going to be able to. I would guess the other person used your address by accident, and when he found he couldn't access the account (because you'd changed the password) he abandoned it. Your GMail address is now locked to that account and even if it was changed you can't use it to create another.
    You already have an Apple ID, which you use to log in here; you can use that to create an iCloud account if that's what you are trying to do. If you want to create a different Apple ID just get another free address such as a Yahoo one.

  • I forgot my admin password for my Macbook Pro OS X version 10.9, how can i recover it and reset my password

    I forgot my admin password for my Macbook Pro OS X version 10.9, how can i recover it and reset my password? Thank you!

    OS X Lion>: How to Easily Reset the Administrator Password

  • How can i fully erase and reset my computer to get it ready for sale

    how can i fully erase and reset my computer to get it ready for sale?

    Please read and carefully follow these articles:
    Prepare a Mac For Sale
    Preparing your Mac for sale

  • How to erase and reset your Galaxy S6 (and why you'd want to)

    Samsung has included some additional features to this function just in case you're doing something other than handing your Galaxy S6 off to another user.
    How to erase and reset your Galaxy S6 (and why you'd want to) | Android Central

    Hi,
    I'm in the same boat. I have an older 13" black MacBook and bought a new 13" MacBook Pro. Your outline isnt' what I experience, yet it's similar to the Apple Article at
    http://support.apple.com/kb/HT1820
    They have the following steps:
    These steps assume you have a Mac OS X 10.2.3 or later CD:
    1. Insert the Mac OS X CD.
    2. Restart the computer.
    3. Immediately after the startup sound, press and hold the "C" key to start up from CD.
    4. When the Installer screen appears, do not click Continue. Instead, choose Installer > Open Disk Utilities.
    5. Select the hard drive to erase.
    6. Click the Erase tab.
    7. Select the volume format from the Volume Format pop-up menu.
    8. Click Options.
    9. Select the checkbox for "Zero all data".
    10. Click OK.
    11. Click Erase
    I'm not sure if I'm obtaining what I want; Zero erase then reinstall. I'm using my OS X Leopard Install Disk. I did steps 1 - 3. As I held the "C" key, I got a gray screen with the Apple logo and a spinning icon below. It did this for about 3 minutes (my "c" holding finger was getting sore )
    I never got a step 4. It went straight to "Choose a Language" I did: English
    I never got choices 5 to 11.
    I got the screen showing the drive and asking if I want to install. I continued.
    I then opened the "Options" tab. There I could erase existing OS install and then reinstall. There was never a choice for "Zero All Data."
    I'm currently letting it do it's thing and it's in stalling, about 26 mins to go, already been about 20 mins.
    Did I miss something, or is the "zero" option not the same for Leopard?
    Much thanks,

  • HT204409 How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

    How do I change or reset my password for my wifi? I have forgotten my initial password when I setup the wifi and now cant use it with my iPod but it still works with my iPad as the password option doesn't come up like the iPod.

    If you are saying that the iPod asks for the password for the network and you do not know it, what may work is to turn on iCloud keychain for the iPod and iPad., Thet may sync the password from the iPad to the iPod
    http://9to5mac.com/2013/10/26/how-to-setup-and-use-icloud-keychain-for-mavericks -and-ios-7/
    Otherwise you will have to go into the router settings and reset the wifi password in the router

  • I don't remember my security questions and I don't how rest the answers after resetting my password. I want to use my itunes credit to purchase music on my idevices.

    I don't remember my security questions and I don't how rest the answers after resetting my password. I want to use my itunes credit to purchase music on my idevices. What can I do? I don't remember the answers to the questions.

    See Kappy's previous discussion.
      HT5312 How to recover security...: Apple Support Communities

  • I want to give my iphone to my freind and thus I tried to Erase all contents and reset everything. I went settings-general-erase and reset. But while it was being processed, power supply went off. I have connected back to power but after 4 hours no repson

    Can anyone advise me how long does it normally take to reset while doing- settings-general-erase and reset all settings.It has already taken 4 hours and only the apple logo is being displayed yet. I am little bit worried if the operating system will not be restored.

    Use the following steps to place your device into recovery mode. If the device is already in recovery mode, you can proceed immediately to step 6.
    Did you do this?
    Disconnect the USB cable from the iPhone or iPod touch, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the the iPhone or iPod touch to turn off.
    If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
    While pressing and holding the Home button, reconnect the USB cable to iPhone. When you reconnect the USB cable to iPhone, the device should power on.
    Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure the battery has some charge and then start with step 2 again.
    Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
    If necessary, open iTunes. You should see the following "recovery mode" alert:
    Use iTunes to restore the device.
    If none of these works, visit your nearest Apple Retail Store, Apple Authorized Service Provider or wireless carrier.
    Cheers!

  • How do I recover or reset the password for my iMac Version 10.4.11, so I can update the software?

    How do I recover or reset the password for my iMac Version 10.4.11, so I can update the software?

    Forgot Your Account Password
    For Lion/Mountain Lion
        Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
         When the menubar appears select Terminal from the Utilities menu.
         Enter resetpassword at the prompt and press RETURN. Follow
         instructions in the dialog window that will appear.
         Or see Reset a Mac OS X 10.7 Lion Password, OS X Mountain Lion- Reset a login password, and
         OS X Lion- Apple ID can be used to reset your user account password.
    For Snow Leopard and earlier with installer DVD
         Mac OS X 10.6- If you forget your administrator password
    For Snow Leopard and earlier without installer DVD
        How to reset your Mac OS X password without an installer disc | MacYourself

  • After how many times can I reset my password when my ID is disable?

    After how many times can I reset my password when my ID is disable?

    If you are referring to Apple ID disabled, the following may help: Apple ID: 'This Apple ID has been disabled for security reasons' alert appears
    If you are referring to an iOS device disabled: iOS: Forgot passcode or device disabled

  • I have messed my MacBook Pro attempting to customize it. I am far from savvy with technology and I would like to erase and reset it to out of the box brand new and start over

    I have messed my MacBook Pro attempting to customize it. I am far from savvy with technology and I would like to erase and reset it to out of the box brand new and start over

    Polly,
    usually there are multiple models of MacBook Pro per model number, but in the case of your model number (A1502), there’s currently only one model for that model number: 13-inch Late 2013.
    To reset your MacBook Pro, you’ll need to boot into Recovery mode by holding down a Command key and the R key as you start it up. When the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk (most likely the top item of the list). On the right-hand side, select the Erase tab. For the Format dropdown, select “Mac OS Extended (Journaled)”. For the Name input box, “Macintosh HD” has traditionally been the default name — I don’t know if that’s still the case for the Late 2013 models. After that, press the Erase… button, and erase its entire internal disk. When it’s finished with the erasure, exit Disk Utility, and select Shut Down from the Apple menu. When you start it up again, OS X Internet Recovery will redownload Mavericks from Apple’s servers and reïnstall it on your internal disk. Once it has reïnstalled, run Software Update to get it up to date, and adjust the System Preferences to your taste.

  • I lost my password and cannot log on to my MacBook Pro.  MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it.  Is there a way to bypass this window and reset my password?  Cannot get to System Preferences

    I lost my password and cannot log on to my MacBook Pro.  MacOS X window opens upon startup, with my log on name, requesting password, but I cannot remember it.  Is there a way to bypass this window and reset my password?  Cannot get to System Preferences or Apple Menu
    Thanks!

    Yes.
    https://discussions.apple.com/thread/4913069

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