How do I exchange downloaded Photoshop Premiere for Photoshop Elements?

Thought I downloaded PHotoshop Elements, but it seems to be Photoshop Premiere Elements.  How do I exchange for what I want?

Duplicate thread:
https://forums.adobe.com/thread/1695565

Similar Messages

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    hi
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    Hi Eman,
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    After downloading the updates for Premier Elements 12 I got the following error message U44M1P7. What does this mean and how can I correct it. Thanks.

    glennpsychdoc
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    Creative Cloud Help / Error U44M1I210 | Install updates :
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  • I'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy it here

    i'm trying to open the photoshop and it's asking for a serial number  how can i gent a serial number for photoshop, i buy the photoshop here

    What version of Photoshop are you using?
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    www.adobe.com would be a good place to start. You can also visit Apple's Online Store to see if you can order from there. Google search for other vendors.

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    Hi,
    Please refer to:
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  • I downloaded and paid for Photoshop Elements 13.  I am unable to open the editor at all.

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    Can you try opening Editor directly from the exe available at:
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  • How can i retrieve my serial number for photoshop element 12

    how can i retrieve my serial number for photoshop element 12

    http://www.adobe.com/go/learn_findserialnumber_en
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  • I cannot download the update for Photoshop Extended CS6.

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    Hi Woodin,
    You might want to check the KB Doc: http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    Regards,
    Rave

  • When I click on download free trial for photoshop cc it doesn't do anything. Help

    when I click on download free trial for photoshop cc it doesn't do anything. Help

    Hello Daisy,
    It sounds like when you try to sign into the iTunes Store, you are prompted to review your account information. You click review, but nothing happens.  Usually what should appear here is your billing information according to this article:
    Using an existing Apple ID with the iTunes Store and Mac App Store
    http://support.apple.com/kb/ht2589
    I recommend just accessing your account settings and verifying your billing information using these steps:
    Changing your account information using a computer:
    Open iTunes.
    Choose Store > Sign In.
    Enter your Apple ID and password, then click the Sign In button.
    Choose Store > View My Account.
    Enter your account password, and click the View Account button.
    To update your name, billing address, or payment information, follow these instructions:
    From the Apple Account Information page, click the Edit Payment Information button.
    Edit the information that you would like to change.Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section.
    Click the Done button once you've updated all of your information.
    You can find the full article here:
    iTunes Store: Changing account information
    http://support.apple.com/kb/ht1918
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • How do i get a serial number for Photoshop that i downloaded from Amazon? [was:thethurm]

    How do i get a serial number for my adobe photoshop software that i downloaded form amazon?

    I've never heard of buying software as a download from Amazon.  Why would you buy there instead of getting it directly from Adobe?
    Was it by chance through a 3rd party seller, not Amazon themselves?
    I should think Amazon will need to be contacted.
    -Noel

  • I downloaded the 30 day trial of CC - downloaded the app for Photoshop - but nothing happens when I click on it ... how do I get into it?

    I've downloaded Creative Cloud and the App for Photoshop  and updated the app -- but there's no way to click on the application to use it!  I seem to be missing something ... I don't know how to get into it to work on photos ...

    Peter,
    Apple doesn't sell iWork that way anymore.
    You have to get it from the Mac App Store if you want to purchase from Apple, or purchase a disk from a software retailler like Amazon. They're quite cheap online now.
    If you do purchase an iWork '09 disk, you will need to trash the trial copy and any plist files it has generated before you install it.
    Jerry

  • Not possible to download purchased license for Photoshop Elements 11 on PC with Windows 8

    I've no idea what to do now. I bought a Photoshop Elements 11 license and started downloading the Akamai installer program. In the instructions it says that Akamai will start downloading Photoshop Elements automatically but it didn't. I then tried downloading the two separate files and put them in the same folder, but when I double-click the program file I just get the message that the filing part of Ph. El. 11 is missing and that I must put them both in the same folder.
    I've had bad experience from trying to downloading Adobe products in the past using a laptop with Windows 7 and now, having paid a substantial amount of money (for me, at least) and not being able to download the product is extremely frustrating. Please, if anyone knows how to solve this problem, I'd be so grateful ...

    Hi Soracte,
    Please try downloading the software from: http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us .
    In case of any issue try the direct download: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
    Kindly follow the very important instructions before download.
    Regards,
    Romit Sinha

  • How do I save an install file for Photoshop CS6

    I need to get an install file for Photoshop CS6 (not CR) that I can use on a Windows PC that, due to security reasons, does
    not have access to the internet.  In the past I have been able to save the install file for Photoshop and/or Lightroom on my internet connected PC and then move it to the the target PC on a thumb drive or CD.  But now with the CC and the new "Adobe Installer" I can't seem to see how to capture the install file. 
    Please let me know how to do this.
    dan

    Refer to this:
    Direct Download Links for Adobe Software
    Mylenium

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