How do I export with clipping mask?

I'm a newbie to Illustrator.
I have a starburst design with a clipping mask. When I try to export as png or jpg, there is a transparent or white border around my design - where the items clipped by the clipping mask are hidden.
I have flattened the file before exporting. I have "fit to art board". I have checked the "use art board" box when exporting. Nothing removes the border. My art is 8.5 x 11, and my art board is 8.5 x 11. Any other suggestions?
Thank you!

HI Elizabeth,
Here is a link that will help you with this issue. adobe illustrator - Take away negative space in clipping masks - Graphic Design Stack Exchange This should give you a bit of guidance on this.
Scott

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jt,
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THanks for that, but to be honest I am a real novice - learning in pieces - so am not sure how to check path modes etc. ..Any suggestions??
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Thanks for replying but unfortunately that did not help!
I always select with the solid selection tool ^^ infact when i want to select everything i just use command+a.
Anyway, I'm still unable to group or copy the entire picture without the clipping mask releasing..

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Hello,
I hope somebody can help me.
I'm having some trouble with the adjustment layers.
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How do I export with clipping mask?

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