How do I extract a CRM Status Profile into BW?
The CRM system has a status profile established for the changes to the statuses within case management. Could someone please point me to a document which shows me how I can extract those statuses to the BW environment?
Thank you.
Karen
HI
http://help.sap.com/saphelp_bw32/helpdata/en/37/ab9a3e9aa69b01e10000000a114084/Release-Infos_e.pdf
Thanks
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I am not so clear about your requirement, would you please try to make it clearer.
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Edited by: wwgauravshah on Nov 4, 2011 2:21 PMhi PP,
in sap crm7.0 web ui
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Can anyone tell me how the Status Profile works in relation to BP's...
Can anyone tell me how the Status Profile works in relation to BP's...
For example, how can I view a particular status that a BP has, and can a BP have more than one status against a status profile. Also what date/time details are set when a status is changed?.
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JasArap,
Many thanks for the info. As with all these posts, you do your best to try and find out yourself, fail, then raise a question on a site like this. As soon as you do the answer(s) become clear.
I've found transactions BS02 which shows Status Profiles, and associated status.
The Order/transaction holds the status set and can be extracted using the FM/Program CRM_ORDER_READ and using the ET_STATUS table.
That's what I was mainly after.
Many thanks for your help.
Jas
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There are are two types of statuses.One is system status and second one is user status.These statuses will tell us current situation of an order.
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Hi Gurus
Created order with header status as as " In process" , item status is defaulted to " open" and order replicatd to ECC , billed aswell . But when I checked in CRM still status not changing to completed but retains with In process at header level & open at item level.
I would expect order status should be completed at header level & Item level.
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I have copied standard status profile " CRMORDER" and assigned to trasaction type and made following settings:
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Undo Rejection : Selected options " No infulence " & Set
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Created status profile for Item i.e. copied standard CRMORD_i and made following changes:
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Undo Rejection : Selected options " No Influence & Set
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Is any thing i am selecting wrong options in status profile at header level & item level? Much appricieated for solution.
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shashHi Gurus
Created order with header status as as " In process" , item status is defaulted to " open" and order replicatd to ECC , billed aswell . But when I checked in CRM still status not changing to completed but retains with In process at header level & open at item level.
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I have copied standard status profile " CRMORDER" and assigned to trasaction type and made following settings:
Under Open : following transactional contorl selected
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In process : Selected options " Allowed " & Set
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Created status profile for Item i.e. copied standard CRMORD_i and made following changes:
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Edit : Seleted options " No influence" & Set
Undo Rejection : Selected options " No Influence & Set
Under Completed:
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Rejected : Selected options " Allowed & Set"
Actually we are using material which is non deliverable but should be billed, while creating order , I can see staus at item level is open and remains open even after billed in ECC. And also we are mapping Business activity reasons to order reasons in ECC.
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I have customized the standard sales order screen with status profile at header level.
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ThiyaguFor maintaining header conditions, Choose Header--> Conditions from menu bar.
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