How do i file fraudulent itunes charges on my debit card?
How do i file fraudulent itunes charges on my debit card? I contacted my bank, who told me to contact itunes. When trying to do so, I'm told that i have to pay $29.00 for them to help me resolve this issue. Also, I have an album that has "appeared" on all 3 apple iphones that are in my family. In which, none of us purchased it
If the album is U2's Songs of Innocence then that was given free to everyone back in September - if you don't want it on your account : http://itunes.com/soi-remove
For the iTunes charges, then if they are on your iTunes account (and nobody else has access to your account or devices and made the purchase), then you can contact iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's not on your iTunes account then your card issuer should deal with it.
Similar Messages
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When does iTunes charge your credit/debit Card?
I bought some albums last week, one on the 7th of december and one on the 10th of december, and the payments have not came out of my account yet, and it is the 15th. It's the first time i've used iTunes, and as a result don't know when iTunes bills its users. The reason i'm worried is that i owe iTunes £17.98, and won't have that money in till thursday (17th december).
Any help would be appreciated.Hi,
When I have done that, it's always deduct from my balance, although my Payment info always appear, and no additional charges to my card.
Did you check it for the purchases you have already done with your gift card?
Go to your computer, open iTunes, Store menu, View account.
Hope it helps. -
I have 8 charges on my debit card within a matter of 30 minutes for the same amount. I notified my bank but the bank is asking for itunes to send them a fax. How can i get this?
If possible, I suggest changing to a credit card.
1) There is a max $50 in stolen dollars.
2) It is easy to dispute a charge. You call the credit card company. Complain. They call the retailer & refund you the money.
Robert -
How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck
How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
How on earth does someone hack into my iTunes account and charge my visa/debit card? I got no emails from iTunes, so I know it's not them. This has happened twice to me and it's after I take out my credit information. I found out because of a bounced check, plus my bank statement had all the charges on it. They start small with just a few dollars but they do it every day sometimes twice a day. Then next to where they tell you who charged it, it says iTunes with a bogus phone# to call? In total they stole $224 from me. I was lucky my bank refunded the money stollen. Has this happened to anyone else?
People get their accounts hacked all the time. It's unfortunate, but true. To prevent this in the future, you need to:
- choose a good password, with a mix of upper and lowercase letter and numbers, that someone wouldn't be able to guess by stalking you on social media sites
- be aware of surroundings when entering a password, to be sure nobody's looking over your shoulder
- be cautious of what you do on open wifi networks (ie, networks that do not require a password to join)
- use a different password on each site
- use a password manager so you don't have to remember all those different passwords -
How can i cancel an iTunes charge?
HOw can i reverse an iTunes charge?
Click here and contact Apple. If the charge was to a credit card, you can also dispute it.
(121996) -
I've been trying to make an account with iTunes n everytime I get to the part of the credit card that's as far as I get because I dnt have one, how can I make an iTunes account without a credit card??
Where are you located?
Just go and buy an iTunes gift card at any store in your country.
Then follow all the steps you did, but when it asks you for the credit card number, there shoujld be a GIFT CARD option which will let you load your account witht eh funds form the gift card without providing a credit/debit card #. -
HT2534 How can I make an ITunes account without a credit card?
How can I create a iTunes account without a Credit card?
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
Hi, how can I create an iTunes account without a credit card? Thanks
Hi, how can I create an iTunes account without a credit card? Thanks
Welcome to Apple Support Communities
Read > http://support.apple.com/kb/ht2534 -
How do I redeem an iTunes code on a gift card bought in the US when I have an account in Italy? Thank you.
You need to be in the US to do that.
(79833) -
How do i get rid of the charge on my debit card for online backup?
how do i get rid of the charge on my debit card for toshiba online backup? Backup has not been functional for months. I called the customer service number and eventually was transfered to some apartment complex phone number.
Hi there!
You cal to customer services of your bank or credit card and being told as disenroll in Argentina is usually effective.
Another way is Toshiba customer that you want to cancel the service, it is your right.
Because you have hired an online backup service with so many free payment? On the other side is always better physical backup, at least I think so.
Best regards. -
I would like to cancel all itune charges on my credit card there is one for 4.99 and .99 now I see another one for 7.95 as of March 16 Please cancel all of them. I didn't charge them.
Do what Roger says above.
Do you have 'in-app' purchases enabled on an iPhone/iPad or other device that kids or other family members use ? That could be the issue.
If not change your iTunes Store password to try to prevent whatever is doing this making further charges.
Also if you can't find the cause, talk to your cc company. -
How do I register with iTunes without using a credit card it's not giving me a none option???
How can I register with iTunes without using a credit card it's not giving me a none option!!
Did you follow these instructions? You have to. Also, you have to use an email addresss that you have not used with Apple before, it has to be a new acciount.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
hey there! well i from india and i m facing problem connecting my debit card to the itune store ,as the very option is not there, can someone guide me how to get it connected , i have a mastercard debit card with me .please help me
if you are signed in to iTunes with your AppleID, click on the AppleID > view account > payment information > enter in your information
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I have some unknown Itunes charges on my credit card that I have been busting my brains on getting an answer. I HATE not getting to talk to a real person!!!! Same amount Charges show three consecutive days but does NOT show on my itunes purchase history. Suggestions greatly appreciated. A hammer to smash the computer would help too.
If they don't show on your purchase history on your account then have you have you added or changed your credit card details on your account - when you do then a small temporary store holding charge may be applied to check that the details are correct and valid, which should disappear within a few days) ? If not then you could contact iTunes Support via this page and see if they can see what they are for : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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