How do I find a game the app store says is installed on my computer?
I'm just learning to use my MacBook Pro. I don't understand many of the terms used. I purchased a Marjong game from the App Store. When I go to the App store, there is a little box that says "Installed". OK...... but how do I find it on my Pro?
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http://support.apple.com/kb/HT2476
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How to I find out the most recent deductions to my account from the app store (say, for a recent download for additional functionality on a iPad game). Much as I try, I can't seem to get to see my account in enough detail to see what I have spent downloading apps to the ipad.
You need to punch in the passcode for any purchase right, not just for new apps??
If one of the other students, or anyone else, got access to your iTunes Store account, necessary to make any purchases, then they'd have all the information they'd need to also make in-app purchases. But an in-app purchase can only be made through the account through which the original app was purchased. Either your son bought the game (free or paid) and then shared it with someone else along with the account information (necessary to authorize the app on someone else's device), or someone else downloaded the game as well, not just made in-app purchases.
In any case, changing your iTunes Store password should now have cut off any such unauthorized activity, though of course if your son gives the new password out, you'll be back to square one.
Regards. -
Hello - does anyone now how to place a complain for an over charged invoice over a in-purchase game? Apple is charging 10 times more the purchase we made and I cannot find anyplace in the App store to complain online or via email? Please help if you know
Use the Report a Problem link in the iTunes email receipt you received. Also in-app purchases can be made without the password if you bought the app within the last 15min. You should enable the in-app restriction in Settings.
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I have reinstalled mountain lion on my MacBook Pro and can't get the games back App Store says they'll already installed how can i download them can anyone help
I have eactly the same problem - it seems that the downloaded version on MBA is version 6.0 and on iPad is is version 2.0 -
Issue is when i tried to save the presentation on MBA Keynote 09 - Keynote crashed.
I tried to save is as Powerpoint in MBA and it crashed as well!
Message was edited by: Innovaxin -
i downloaded acdsee camera flash (us$0.99) in Hong Kong's app store, but i cannot find it in the app store after i changed to another iphone. it seems that the app is no longer available in HK, how can I get back the app?
First make sure you are searching the name correctly.
If the app is no longer in the App Store it is no longer available for download. This happens when Apple has found the app violates the agreement with the developer or when the developer no longer wants the app listed in the App Store.
If the app is truly no longer in the App Store your only option is to copy it from iTunes on the computer you normall sync with. -
How can I download Lion if I can no longer find it in the App store?
I have a MacBook4,1- 2.1 GHz Intel Core 2 Duo. I just recently upgraded my harddrive and memory to 4 GB. I tried to upgrade to Mountain Lion from (Snow Leopard) but it says that my computer is incompatable. So I was trying upgrade to Lion but I can no longer find it at the app store. What should I try next?
Phone the Apple Store and try ordering Lion.
(68418) -
Ooops, guess I didn't need to post everything in the title - sorry! I bought the pages app - but couldn't save or print so with some online searching found that I had to uninstall the iWork trial which had expired. I did that - but now I can't figure out how to re-install the pages app!! The app store says it's installed, but I can't find it anywhere to open and use it. I'm not very computer savvy - and am a first time Mac user and am getting extremely frustrated! I e-mailed some help center and they can't seem to help me either. I would appreciate any help/advice that can fix my problem - thanks in advance!!
OK Apple has stuffed up the demo version upgrade process so the first thing you need to do is get rid of the demo.
That includes getting rid of the files in the system.
The instructions how to do that are here:
Note That where you see / that is the sequence of folders, each nested inside each other.
User/Library/Preferences the com.apple.iwork.Keynote.plist
Means the User (you, the little home icon, whatever you are called on your computer) then the Library folder inside that and then the Preferences folder inside that.
Lion initially hides the System folders from you so you have to go to the Finder > Menu > hold down the option key and click on GO > Library to see it.
Peter -
HT2534 how do i use itunes and the app store without any credit card or gift card?
i just got my iphone and i used to use itunes all the time before when downloading all songs were completly free, how do i use itunes and the app store to find free stuff to download without having to add a credit card or gift card with my account?
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?
If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications. -
Why can't I find CarPlay on the app store?
If you search for the app CarPlay on the apple website, it gives you all this information on the app. but I can't find it in the app store. I have searched "apple carplay" "carplay" and "car play" and I can't find it.
Am I searching wrong? Am I missing something?That link didn't say anything about where or HOW to get to get car play, which was my question. All it did was tell you what it was and how great it was and who it was available for. So I did read the link I posted, before I posted. After tracking down a video through pioneer, it looks like if you have the firmware update all you do is plug in your phone and it loads carplay on the stereo screen.
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I have an Apple ID and it is verified and the App Store says it is not verified, what could I do? My cousin's said that I can download games on App Store, and I also have an Installous but it is Broken, It says API Error and API Unavailable how could I fix Installous to?
In order to properly upgrade the OS of your Mac. 10.1 Puma is really old. Your Mac has to meet the tech specs for Lion: And it would probably need to be a clean install. If you recently purchased Lion. Call Apple Care CPU and ask them to be sure. You get 90 days Free of phone support. 1-800-275-2273
Apple - OS X Lion - Technical specifications
General requirements
Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
2GB of memory
OS X v10.6.6 or later (v10.6.8 recommended)
7GB of available space
Some features require an Apple ID; terms apply. -
I can´t download skype to my new macbook pro, I can´t find it in the App Store, do you know why?
I can´t download skype to my new macbook pro, I can´t find it in the App Store, do you know why?
There are a number of developers who have chosen for various reasons not to offer their software through the Mac App Store, so don't assume that if an application is not in the App Store that the application is not available. It may well be available directly from the developer or some other download site. MacUpdate is a good resource for looking for applications:
http://www.macupdate.com
Regards. -
Hi please how can I transfer purchases from the app store on Mac to my iPad . I downloaded keynotes , numbers, pages and others and will want to have them on my I pad thanks.
Apps that are written for the Mac OS cannot be used on iOS devices, such as the iPad. You can purchase the iOS versions of some of these apps in the iTunes App Store.
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How can I purchase products from the app store while travelling outside my country of residence?
How can I purchase products from the app store while travelling outside my country of residence? We are from Canada, travelling in the USA and wish to buy a TV series but get a message to buy it from the Canadian store. When we tried to do this we got the same message.
According to the terms of sale, you have to be in your country of residence in order to make a purchase. I've heard of people able to make purchases outside their country and also of people being unable to do so. It appears that Apple's enforcement is not 100%.
In order to buy from the U.S. iTunes Store, you would need to have a valid billing address in the U.S., a credit card billed to that address or an iTunes Gift card purchased in the U.S. and be physically present in the U.S. at the time of purchase.
International copyright law is currently very inconvenient for the consumer.
Best of luck. -
How do i log out off the app store as it has the wrong email and I can't do my updates as i don't know the password
Go to Settings > iTunes & App Store, tap on the Apple ID, and choose 'Sign Out'.
However, logging out of the iTunes & App Store won't change the Apple ID you need to use to update an app. It only affects what Apple ID you're using to download a new app.
Apps always have to be updated using the Apple ID that was used to download it originally. Go to iforgot.apple.com to reset that password. If you cannot do so, then contact Apple Account Security, or delete the app and redownload it using an Apple ID and Password that you know.
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