How do I find a record of my In App purchases?

I purchased some Gems in the game R-Tech Commander Colony. My account was billed and I never received the gems. The R-Tech Support Team wants a screen shot of the purchase history to resolve the problem. I have looked everywhere on the this Website and on my iPhone and cannot find a report of transactions for In App purchases. I can find an Apple Store purchase history and that is all. There has to be some record of In App purchases somewhere. Does anyone know how to find this information?

Try this article:
Seeing your purchase history and order numbers
http://support.apple.com/kb/HT2727
Hope this helps

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