How do I find my online files here. I wanted to change a form to fill in it said it was online. Where?

I enrolled in a writing school just recently and all my work is suppose to be sent via attachment to an email (online) I tried to convert to word or excel but it did nothing and then I got and paid for Adobe reader I was told to do and still nothing. I am at the adobe XI trial for 30 days even and still nothing. It said also that my files that I supposedly converted are online. But where? Where do I go to see if they were supposedly converted and put online where I don't know where the bleep to go. I am totally frustrated by not being able to access these supposed files! I am not a techie person so this is beyond me.
Maria

I read and re-read your post, and I cannot understand what you are asking. So let's start with a few questions for you:
what is your operating system?
what adobe product are you using - Adobe Reader is free, and "adobe XI" means nothing. Do you mean Acrobat?
how - exactly - did you convert your files?

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