How do I find my original receipt for an app download of a game? Teamlava won't restore my original game if I don't have the original receipt!!!
My iPhone 5 was defective & all info backed up to my cloud. Teamlava/ storm 8 dragon story was lost with new phone :-( app developer refuses to replace original game because I have no idea where original download receipt is!
The iTunes Store emails the receipts to you about 24 hours after you make a purchase. Unless you deleted the receipt it should be in your email client.
However, you should be able to redownload your purchases from the Purchases list in the App Store app on your device. As long as the developer still sells their app through the iTunes App Store and has not released a major paid upgrade. Only the most recent version is available from the store.
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Macbook pro laptop stolen - any way to find out what the serial number of it was ? I didn't keep a note of it and don't have the original receipt / box.... thanks
The only other way would be through Apple, assuming you bought it at an Apple store or at least registered it. Stop by the store or call their support number.
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I'm selling my MacBook Pro (2009) which has Lion installed. After I wipe the computer clean, I assume the system will go back to its factory settings that it came with. I'll need to reinstall Lion, but I don't have the original disk. How do I proceed to reinstall it?
Did the Macbook come with Lion preinstalled or did you upgrade to it?
You need to sell it with the original OS installed, so if that was not Lion, you need to get the install disks by calling Apple and asking for replacement disks (they'll need your serial number).
FWIW, Lion did not come with an install disk - it is download only. If Lion was preinstalled, then post back for instructions on how to do that. -
I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password. How do I do this?
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
Reset OS X Password Without an OS X CD — Tech News and Analysis
How To Create A New Administrator Account - Hack Mac -
Migrated Aperture 3 upgrade from old Mac Book Pro to new Mac Book Pro. Can't open Aperture on new machine because I don't have the original serial number for Aperture 2 program originally installed on the old machine. What is the best solution to this situation
Call Apple and make a appointment.
You have 3 months of care and up to 3 years with paid AppleCare, let them handle it and bring everything in.
Good Luck -
I want to reset my mac to sell but i don't have the original cd how do i do it?
i want to reset my mac to sell but i don't have the original cd how do i do it?
Only manually.
Create a new Admin user, then boot into that user.
Then delete your user.
Then you need to uninstall or delete any software programs that did not come stander with your computer, or that you are not selling the disk with it. -
Inserted a new hard drive into my Mac Boo Pro 2008 15 inch and don't have the original disks. Wondering if there was a way to purchase them from Apple or if I buy them off ebay will they work? Also its A Macbook Pro 2008 15 inch glossy with 2GB of Ram the serial number is worn off what kind OS do I need?
Wondering if there was a way to purchase them from Apple
Yes. Contact Apple Support using one of the options in the Contact Us below. You will need your MBP's serial number and payment method for a nominal fee. If the exterior serial number is illegible look elsewhere for it: MacBook Pro: How to find the serial number
or if I buy them off ebay will they work?
Probably not. Grey discs are system-specific and will work only for the exact model MBP with which they shipped. It's likely that Apple will charge you less money, and it will be guaranteed to work. -
I am trying to clean the hard-drive of my 2007 17" macbook pro ready for sale but I don't have the original instal discs. I do have instal discs for a similar 15" model but it doesn't accept them. I am currently running osx 10.6.4. Any suggestions as to how I can erase unwanted content or return to original settings?
Thanks, Howardpress "T" immediately after power on, connect mac to other mac with firewire cable - it will be visible as external drive(s)
in the end unmount it and shut down with power button -
iphoto won't start because I need Library Upgrader? where can I get I as don't have the original disc.
Sounds like you have a damaged library7 To check launch iPhoto with the Option key held down and try to create a test library. If you can import a few photos. If that works then your original library is damaged so make a temporary, duplicate copy of the library and try the three fixes below in order as needed:
Fix #1
1 - delete the iPhoto preference file, com.apple.iPhoto.plist, that resides in your Home/Library/Preferences folder.
2 - delete iPhoto's cache files that are located in your Home/Library/Caches/com.apple.iPhoto folder.
3 - reboot, launch iPhoto and try again.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
Fix #2
Launch iPhoto with the Command+Option keys depressed and follow the instructions to rebuild the library.
Select the options identified in the screenshot.
Fix #3
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT -
S10 Recovery - I don't have the original IBM/LENOVO keyboard with the blue button
How do I boot into the system recovery mode if I don't have the original IBM/LENOVO keyboard anymore?
try pressing F11 instead.
ThinkStation C20
ThinkPad X1C · X220 · X60T · s30 · 600 -
I have an iPad that was setup on a laptop that has been reimaged. The iPad then had a password put on it and my kid who doesn't rememer the password. Since I don't have the original laptop with iTunes installed I cannot reset the iPad to the factory default. Any suggestions on how to reset to the iPad?
Thank youTry recovery mode. I think this should work. You can read the instructions here.
http://support.apple.com/kb/ht4097 -
I'm trying to configure an HP Laserjet 1320nw printer on my WEP secured wireless network at home. I don't have the original CD, what can I do to make the settings on the printer. ciao
Have you checked with the HP download page? http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=4 10630&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=410622
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"Please uninstall and reinstall the product." This is the error message I am getting. I am afraid to uninstall from my old computer because I don't have the original paperwork. Should I jot down some information before I uninstall my CS5?
You'll need your serial number or proof of purchase. It's really no different than any other kind of software.
If you need help with you serial number, contact web chat. Here's a link:
Adobe ID, sign in, and account help -
I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?
I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?
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Wipe out and reinstall the OS however, I don't have the original CD's.
I'm giving my 13" MacBook Pro 5.1 (Intel Core Duo 2Ghz) to a friend and I'd like to wipe out (?) reinstall (?) whatever OS it came with however, I don't have the original CD's. I've backed up everything and just want a fresh install.
What are my options so they can have a "new" laptop? Where can I purchase the CD's?Phone Apple Support and order them.
(60874) -
Reinstalling CS5 - Don't have the original discs
I have a license of Adobe Design Premium CS5 in my Mac. I had to buy a new computer because the old one is about to die and I seem to have lost the DVDs to install.
I don't seem to be able to find any download of the software to install it in my new computer, and I cannot afford to pay the Creative Cloud. I would iike to continue using my sofware.
How can I install the Design Premium CS5 in my new computer, using my serial number, if I don't have the installation discs?
Anybody can help?
Thanks!
PatriciaRefer to this:
Direct Download Links for Adobe Software
Mylenium
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