How do I find my "Product Code" for Photoshop Extended CS6 Student Edition?

My daughter bought the Photoshop Extended CS6 student edition, retrieved the serial number, downloaded and installed the software. Now it is asking us to register and wants a 19 digit "product code" before continuing with the resistration. The retailer claims it is the serial number but the registration utility will not accept that. The Adobe account is showing no registered products. Can this be fixed?

Hoppej2140 have you tried redeeming the redemption code using the directions listed at Redemption Code Help?

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How do I find my "Product Code" for Photoshop Extended CS6 Student Edition?

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